The Medical Specialties Division is seeking to appoint an Administration Assistant on a 12-month fixed-term contract to join the Dermatology Administration Team at University College London Hospital. The successful candidate will support both the reception service at Mortimer Market and the wider administrative function within the Dermatology department.
The ideal applicant will be proactive, highly organised, and possess excellent communication and IT skills. They will be able to effectively prioritise their workload, adapt to changing service demands, and provide support to colleagues across the team when required.
The post holder will work closely with a wide range of staff, including administrative and clinical colleagues, nursing and medical teams, allied health professionals, and support workers. They will serve as a key point of contact for patients, relatives, GPs, external healthcare professionals, and tertiary referrers, both in person and via telephone.
While previous NHS experience would be advantageous, it is not essential. However, proven experience working in an office environment is a key requirement for this position. The successful candidate must be able to manage a busy and varied workload while maintaining a professional and patient-focused approach. Excellent written and verbal communication skills, together with strong interpersonal abilities, are essential for success in the role.
Although part of the Dermatology Administration Team, this position will primarily support the Dermatology reception, a patient-facing area that requires a high standard of customer service and communication.
This is an excellent opportunity for individuals looking to begin a career in NHS administration, as well as for existing NHS staff seeking a new challenge. The successful candidate will receive comprehensive support and training from an experienced, welcoming, and friendly team.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
- UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
