Customer experience verifications Work, Jobs in Middleton Stoney, Oxf (with Salaries)

Receptionist
Principal Medical Limited —Kidlington
- £25,000 - £26,000 a year
- Part-time
- Word processing
- Microsoft Office
- Administrative experience
Quick apply
6d
Project Delivery Coordinator (UK) - Dionach by Nomios
Nomios —Oxford
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
Quick apply
8d
Retail Customer Service - 40 hours
Betfred —Kidlington
- £13.41 an hour
- Weekend availability
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
7d
Admissions Officer
Lincoln College - University of Oxford —Oxford
- £35,681 - £41,636 a year
- Weekend availability
- Hybrid work
- CRM software
- Administrative experience
- Project management
- Annual leave
Quick apply
7d
Regional Operations Supervisor
TVS Supply Chain Solutions —Milton Keynes
- £30,900 a year
- Full-time
- Hybrid work
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
21h
Fleet & Indirect Sourcing Administrator - FTC 1year
Leica Microsystems —Milton Keynes
- Full-time
- English
- Annual leave
1h
Quality Manager
BAMD ltd —Upper Heyford
- £32,022.84 - £63,570.64 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Referral programme
Quick apply
Accounts Payable / Accounts Receivable Specialist
Spreetail —Leighton Buzzard
- £28,000 - £34,000 a year
- Full-time
- Remote
- Analysis skills
- Communication skills
Quick apply
Family Support Worker - 14.5 hours
Prison Advice and Care Trust —Bicester
- £10,141.30 a year
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Senior QC Reviewer
L M Manufacturing Ltd —Northampton
- £28,000 - £32,000 a year
- Full-time
- Laboratory experience
- Quality control
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
Branch Manager
AGM Bishop's Move Ltd —Aylesbury
- £40,000 - £50,000 a year
- Full-time
- Management
- Customer service
- No experience needed
- Free parking
- Employee discount
Quick apply
3d
SVP Head of Global EHS (all genders)
Evotec —Abingdon
- Full-time
- Engineering
- English
- Master's degree
Casual Security Officer
Newman Events Services —Banbury
- £14 - £15 an hour
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Quality Technician
Lumentum —Towcester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Supervisor, Logistics
Eddyfi Technologies —Milton Keynes
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
Quick apply
3d
Supervisor, Logistics
Senceive —Milton Keynes
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
Quick apply
3d
Key Account Manager, Mandarin and English Speaking
Spreetail —Leighton Buzzard
- Full-time
- Remote
- English
- Bachelor's degree
- No degree
Quick apply
LS, IGCSE and AL Geography Tutor
Faria Online Schools —Oxford
- Remote
- Classroom experience
- Communication skills
- Teaching
Quick apply
Procurement Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Milton Keynes
- Full-time
- ERP systems
- Microsoft Office
- Contracts
Quick apply
Service Engineer - Reactive
Caljan —Milton Keynes
- £48,779 a year
- Electrical experience
- Communication skills
- Mechanical knowledge
- Employee assistance programme
- Employee discount

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customer experience verifications jobs near middleton stoney, oxf

Receptionist

Principal Medical Limited
Kidlington

Quick apply

Job details

Permanent | Part-time | Full-time
£25,000 - £26,000 a year
6 days ago

Qualifications

Word processing
GCSE
Filing
Microsoft Office
Administrative experience
Numeracy
Data entry
IT
Communication skills

Full job description

Flexible with hours, open to full and part time hours, multiple positions available, approximately 45 hours vacancy.

Role Purpose

The post-holder provides reliable and routine administrative support to ensure the smooth daily operation of the service. This role is designed for individuals with little or no prior administrative experience but who demonstrate motivation to learn, develop and contribute to team efficiency. The role supports effective communication, accurate record-keeping, and the delivery of high-quality patient and service user care in line with organisational and NHS standards.

Role Accountabilities

Administrative & Operational Support

Provide routine clerical and administrative support to ensure the effective running of the service.
Accurately complete basic administrative tasks such as filing, photocopying, scanning, and data entry.
Assist with the preparation of documents, reports, spreadsheets, and presentations under guidance from senior staff.

Communication and Coordination

Provide courteous, professional, and timely responses to internal and external enquiries, including patients, callers, and colleagues.
Support clear communication within the team by relaying messages, sharing information appropriately, and maintaining effective channels of contact.
Act as a helpful first point of contact for telephone calls, emails, and general enquiries.

Information Management

Maintain accurate and well-organised records, documents, and filing systems.
Ensure information is updated promptly and stored in accordance with organisational and NHS policies.
Handle all data responsibly, ensuring confidentiality, accuracy, and compliance with data protection and governance standards.

Confidentiality, Compliance & Governance

Manage sensitive information appropriately, following confidentiality requirements, data protection regulations (e.g., GDPR), and NHS governance policies.
Follow organisational procedures to maintain compliance and support safe, high-quality service delivery.

Team Contribution & Professional Development

Work collaboratively with colleagues, contributing to a positive, supportive team environment.
Show willingness to learn, adapt to new administrative systems and tools, and develop skills as required.
Support the wider team to achieve service objectives efficiently, demonstrating reliability and a proactive approach to tasks.

Position Purpose

To provide a welcoming, safe and efficient first point of contact for patients accessing clinical services. The Clinical Receptionist ensures smooth patient flow, accurate management of clinical information, and timely support to clinicians. This role contributes directly to patient experience, service quality, and the safe operation of the clinical environment.

Additional Accountabilities

Patient Reception & Front‑of‑House Care

Greets patients with professionalism, empathy and reassurance, recognising that many may be anxious, unwell or vulnerable.
Provides clear information about check‑in, waiting times, and processes.
Supports patients with accessibility needs (mobility, sensory needs, language barriers) and escalates concerns appropriately.
Manages busy waiting areas calmly, maintaining a safe and respectful atmosphere.

Appointment & Clinical Workflow Coordination

Books, amends and coordinates appointments following clinical priority protocols (training provided).
Identifies urgent or same‑day clinical requests and escalates according to triage guidelines.
Helps maintain efficient clinical sessions by ensuring clinicians’ schedules run smoothly.
Supports handling of repeat prescription requests and directs clinical queries to appropriate staff.

Confidentiality, Data Protection & Accurate Record‑Keeping

Handles confidential health information (e.g., medical notes, results, patient details) in line with GDPR and clinical governance standards.
Updates patient records accurately and promptly using clinical systems (full training provided).
Ensures correct patient identity verification to maintain patient safety.
Processes clinical documents such as referrals, hospital letters, discharge summaries and results for action.

Impact: Supports safe clinical decision‑making and reduces risk of errors.

Telephone & Digital Communication Handling

Answers calls calmly and professionally, often under pressure and high call volumes.
Uses clinical judgement boundaries (training given) to recognise urgent calls and escalate appropriately.
Provides patients with accurate information about services, results handling, repeat prescriptions, and clinical pathways.
Supports digital care navigation (e‑consults, SMS messaging systems, online triage tools).

Safety, Compliance & Clinical Environment Support

Maintains a safe and clean reception and waiting area in line with infection control guidance.
Follows safeguarding procedures and escalates concerns immediately.
Supports emergency protocols, including contacting clinical staff if a patient deteriorates in the waiting room.
Adheres to confidentiality, incident reporting and clinical governance procedures.

Teamwork & Integrated Clinical Support

Works collaboratively with clinicians, nurses, practice managers and administrative teams.
Supports colleagues during busy clinics or staff shortages.
Contributes to a positive, respectful, values‑based team culture.
Participates in mandatory training and role‑specific development.

Person Specification

Qualifications

Good general standard of education (e.g., GCSEs or equivalent) - Essential

English and Maths at GCSE Grade C/4 or above (or equivalent) - Essential

Relevant administrative or IT training/certificates - Desirable

Experience

Experience using basic IT systems (e.g., email, word processing) - Essential

Experience working in any customer-facing, service, or team environment (paid or voluntary) - Essential

Previous administrative experience - Desirable

Experience handling sensitive or confidential information - Desirable

Skills and Knowledge

Ability to carry out routine administrative tasks accurately (filing, scanning, data entry) Essential

Good written and verbal communication skills Essential

Ability to follow procedures, policies, and guidance Essential

Basic numeracy and IT literacy (e.g., Microsoft Office, email) Essential

Ability to work with accuracy and attention to detail Essential

Ability to learn and adapt to new systems and tools Essential

Awareness of confidentiality and data protection principles Essential

Understanding of the importance of good record keeping Essential

Ability to organise own workload with supervision Essential

Knowledge of NHS systems or administrative procedures Desirable

Behaviours and Attributes

Polite, professional, and courteous manner Essential

Reliable, punctual, and willing to learn Essential

Ability to work calmly and effectively when dealing with enquiries Essential

Respectful of diversity and inclusive in approach Essential

Willingness to undertake training and development Essential

Flexible approach to supporting service needs Essential

Positive attitude and commitment to contributing to a supportive team environment Essential

Pay: £25,000.00-£26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience verifications jobs in middleton stoney, oxf

Receptionist

Project Delivery Coordinator (UK) - Dionach by Nomios

Retail Customer Service - 40 hours

Admissions Officer

Regional Operations Supervisor

Fleet & Indirect Sourcing Administrator - FTC 1year

Quality Manager

Accounts Payable / Accounts Receivable Specialist

Family Support Worker - 14.5 hours

Senior QC Reviewer

Branch Manager

SVP Head of Global EHS (all genders)

Casual Security Officer

Quality Technician

Supervisor, Logistics

Supervisor, Logistics

Key Account Manager, Mandarin and English Speaking

LS, IGCSE and AL Geography Tutor

Procurement Manager

Service Engineer - Reactive

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