Network manager Work, Jobs in Middleton Stoney, Oxf (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
7d
IT Manager
Farol Ltd. —Thame
- £45,000 - £60,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Employee discount
Quick apply
5d
PCN Manager- Aylesbury Central Primary Care Network
FedBucks Ltd —Aylesbury
- From £39,959 a year
- Temporary
- Management
- Project management
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
4d
Chief Information Officer
Milton-Keynes-Council —Milton Keynes
- £98,065 - £105,451 a year
- Azure
- AI
- Communication skills
- Annual leave
- Employee discount
5d
Senior Talent Partner
Dalcour Maclaren —Bicester
- Military
- Continuous improvement
- Mentoring
- Free parking
- Annual leave
Quick apply
5d
Change Manager
Dalcour Maclaren —Bicester
- Military
- Free parking
- Annual leave
Quick apply
5d
Site Manager
M Group —Bicester
- Quality control
- Annual leave
- Employee assistance programme
Store Manager
Michael Kors —Bicester
- £45,000 - £60,000 a year
- Full-time
- English
- Communication skills
- Employee discount
11d
Senior Systems Manager - Data
Silverstone —Silverstone
- Full-time
- Azure
- SQL
- AWS
Quick apply
4d
Project Manager
Archangel Lightworks —Oxford
- Full-time
- Project management
- Agile
- Annual leave
- Work from home
Quick apply
Station Manager Promotional Process
OXFORDSHIRE COUNTY COUNCIL —Kidlington
- £50,135 - £55,301 a year
- Leadership
- Employee assistance programme
- Employee discount
Traffic Management Manager
Egis —Milton Common
- £90,000 - £140,000 a year
- Hybrid work
- Communication skills
5d
Assistant Operations Business Manager
Fairhive Homes —Aylesbury
- £49,234 a year
- Full-time
- Café
Quick apply
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
Feature Owner
Jaguar Land Rover —Gaydon
- £50,000 - £60,000 a year
- Continuous improvement
- Communication skills
4d
Store Manager - Bicester
Ermenegildo Zegna —Bicester
- English
- Business development
- Leadership
Quick apply
IT Systems and Network Manager - Waddesdon Church of England School
Buckinghamshire Council —Waddesdon
- Full-time
- Windows
- Computer networking
- Organisational skills
- Annual leave
1d
Customer Relations Manager
Floryn House Care Home —Kidlington
- Up to £45,000 a year
- Full-time
Quick apply
Project Manager - EK
High Speed Two (HS2) —Milton Keynes
- £54,878 - £64,562 a year
- Full-time
- Project management
- Travel
- Contracts
Community First Aider (Buckinghamshire)
St John Ambulance —Aylesbury
4d

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Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
7 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

network manager jobs in middleton stoney, oxf

Service Delivery Manager

IT Manager

PCN Manager- Aylesbury Central Primary Care Network

Chief Information Officer

Senior Talent Partner

Change Manager

Site Manager

Store Manager

Senior Systems Manager - Data

Project Manager

Station Manager Promotional Process

Traffic Management Manager

Assistant Operations Business Manager

IT Support Manager

Feature Owner

Store Manager - Bicester

IT Systems and Network Manager - Waddesdon Church of England School

Customer Relations Manager

Project Manager - EK

Community First Aider (Buckinghamshire)

I want to receive the latest job alerts for network manager in middleton stoney, oxf

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