Senior receptionist Work, Jobs in Middlewich Cw10 (with Salaries)

Receptionist/Administrator
AMS GROUP —Manchester
- £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- Accounting
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
bet365 —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply

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Receptionist/Administrator

AMS GROUP
Manchester

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount
Sick pay

Qualifications

Customer service
Microsoft Office
Accounting
Payroll
Front desk
Communication skills

Full job description

Role Purpose

The Workplace Experience coordinator is responsible for creating an exceptional first impression and ensuring a seamless, high‑quality experience for colleagues, clients, and visitors across our five‑storey Manchester HQ. This role exists to maintain a professional, welcoming environment, support the smooth running of the office, and act as a visible ambassador for AMS culture and values. By combining operational excellence with outstanding service delivery, the Workplace Experience Lead enhances the daily experience of everyone who interacts with our workspace.

Key Responsibilities

Provide a warm, professional welcome to all visitors, clients, and colleagues, ensuring a positive first impression.
Maintain reception and communal areas to consistently high standards across all five floors.
Oversee visitor sign‑in processes to ensure compliance with health and safety requirements.
Answer incoming calls professionally and efficiently, directing queries as appropriate.
Manage office supplies, ensuring stock levels are maintained (stationery, refreshments, breakfast items, etc.).
Coordinate incoming and outgoing post, deliveries, and courier services.
Oversee meeting room bookings, ensuring rooms are prepared, presentable, and equipped.
Act as a key point of contact for facilities queries, liaising with building management and external suppliers.
Support office operations, wellbeing initiatives, and internal events to enhance colleague engagement.
Provide ad‑hoc administrative support to teams when required.
Act as a brand ambassador, embodying professionalism, service excellence, and AMS values.
Proactively identify opportunities to improve the workplace and client experience.
Contribute to a positive, collaborative, and people‑focused workplace culture.

About AMS Group

AMS Group is a UK Top 60 accountancy firm with over 40 years of experience and a strong advisory‑led approach. From our roots as a family‑run practice, we’ve grown into a nationwide business with 200+ colleagues across 14 offices, supported by continued organic growth and a successful M&A strategy. We provide bespoke, end‑to‑end services - from start‑up to exit - built on our belief that“Good advisers help your business. Great ones transform it.” Our award‑winning culture is central to who we are.

Key Relationships

Who the role interacts with regularly, both internally and externally.

Internal:

Central Operations
Senior Leadership Team
Facilities & Building Management
HR / People Team
All Manchester‑based colleagues
IT Support
Finance & Administration Teams

External:

Clients and visitors
Building management teams
External suppliers and service providers
Couriers and delivery partners

Skills, Knowledge & Experience

Experience

Previous experience in a reception, front‑of‑house, or office management role.
Experience managing multiple priorities in a fast‑paced environment.
Experience coordinating meetings, events, or office operations.

Technical Skills

Strong interpersonal, verbal, and written communication skills.
Highly organised with excellent attention to detail.
Confident using Microsoft Office and general office systems.
Strong problem‑solving skills and ability to work under pressure.
Ability to multitask and manage competing demands effectively.

Qualifications

Essential

Demonstrable experience in a customer‑facing or office support role.

Desirable

Customer service training or relevant professional development.
Experience in facilities coordination or workplace operations.

Performance Measures (Success Criteria)

Quality and consistency of workplace presentation across all floors.
Positive feedback from colleagues, clients, and visitors.
Efficiency and accuracy of reception, meeting room, and office operations.
Responsiveness to facilities issues and proactive problem‑solving.
Contribution to colleague engagement, wellbeing, and workplace culture.
Reliability, professionalism, and alignment with AMS values.

Company Benefits

23 Days Holiday (Buy an extra 5 days)
Birthday Off
Annual bonus scheme
Pension Scheme
Health cash plan
Company sick pay
Enhanced parental pay
Perkbox
Employee Assistance Programme

AMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: £27,000.00 per year

Work Location: In person

Quick apply

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