Benefits manager Work, Jobs in Midgham, Brk (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
10d
Office Manager
GB Hydraulics Ltd —Thatcham
- £24,420.00 - £47,024.62 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
Quick apply
Operations Manager
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- Administrative experience
- Leadership
- Annual leave
- Employee discount
7d
School Business Manager
Wishford Education —Reading
- £43,000 - £46,000 a year
- Full-time
- Hybrid work
- School
- Health & wellbeing programme
- Employee discount
Quick apply
Partner Manager
BlueKong Networks Limited —Theale
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- ERP systems
- Administrative experience
- Organisational skills
- Life insurance
Quick apply
9d
Apprentice Lifecycle Co-ordinator
Thatcham Research —Thatcham
- £33,500 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Free parking
3d
Project Manager
SSE —Thatcham
- £43,704 - £51,484 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
7d
Operations Manager
Popeyes UK —Reading
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Examination Operation Manager
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- University
- Annual leave
3d
Mobile Operations Manager
Network Rail —Basingstoke
- £53,788 a year
- Weekend availability
- Data analysis skills
- Analysis skills
- Driving
- Annual leave
- Employee discount
23h
General Manager
Bel & The Dragon Kingsclere —Kingsclere
- £46,000 - £50,000 a year
- Full-time
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
Regional Support Manager - Elderly
FIND. —Reading
- £70,000 - £75,000 a year
- Full-time
- Management
- Nursing home
Quick apply
National Operations Manager
DPD Group UK —Reading
- £59,500 a year
- Weekend availability
- Management
- Continuous improvement
- Mentoring
Quick apply
Call Centre Manager
Bramah Safeguarding CIC —Reading
- £45,000 - £55,000 a year
- Management
- Sales
- Customer service
Quick apply
11d
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Caterlink - Operations Manager
Caterlink —West Berkshire
- Full-time
- Hybrid work
- School
- Employee assistance programme
- Employee discount
Quick apply
- Admissions Manager
University of Winchester —Winchester
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Employee assistance programme
- Employee discount
1d
VodafoneThree - IPA (Investigatory Powers Act) Officer
Three UK —Newbury
- Weekend availability
- Hybrid work
- Communication skills
- Employee discount
Quick apply
Sales Development Coach
MotorEasy —Reading
- £40,000 - £55,000 a year
- Full-time
- Sales
- Mentoring
- Financial services
- Health & wellbeing programme
Quick apply
9d
Assistant General Manager
Bill's - Newbury —Newbury
- £44,300 a year
- Full-time
- Employee discount
Quick apply

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Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
10 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

benefits manager jobs in midgham, brk

Contact Centre Liaison Manager

Office Manager

Operations Manager

School Business Manager

Partner Manager

Apprentice Lifecycle Co-ordinator

Project Manager

Operations Manager

Examination Operation Manager

Mobile Operations Manager

General Manager

Regional Support Manager - Elderly

National Operations Manager

Call Centre Manager

Customer Operational Delivery Manager

Caterlink - Operations Manager

- Admissions Manager

VodafoneThree - IPA (Investigatory Powers Act) Officer

Sales Development Coach

Assistant General Manager

I want to receive the latest job alerts for benefits manager in midgham, brk

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