Service technician Work, Jobs in Midsomer Norton, Som (with Salaries)

Customer Systems Support
iFacility —Shepton Mallet
- £25,800 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
3d
Laboratory Technician/Assistant
Quality Milk Management Services Ltd —Wells
- From £25,500 a year
- Part-time
- Laboratory experience
- Analysis skills
- Maths
- Free parking
Quick apply
Pharmacy Technician
Sulis Hospital Bath —Bath
- £31,406 - £39,046 a year
- Full-time
- Free parking
- Annual leave
2d
Animal Care Technician - Bank
Bath College —Radstock
- £25,877.80 a year
- English
- Driving
- Free parking
- Employee assistance programme
8d
Pharmacy Technician - Bath and North East Somerset
HCRG Care Group —Bath
- £32,073 - £39,043 a year
- Full-time
- Hospital
- Travel
- IT
- Employee discount
Quick apply
8d
Service Technician
Foray Motor Group —Shaftesbury
- £35,000 - £45,000 a year
- Overtime
- Employee discount
Quick apply
8d
Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Regional Mobile Repair Manager (South West Region)
cinch —Bristol
- Monday to Friday
- Management
- Customer service
- In-person
- Employee assistance programme
Quick apply
4d
Acoustic Logging Technician - Wessex Water
Tetra Tech —Yeovil
- Overtime
- Schematics
- Communication skills
Service Technician
Marshall Motor Group —Bristol
- £34,665 a year
- Monday to Friday
- Annual leave
- Employee discount
Quick apply
Bank Pharmacy Technician
Sulis Hospital Bath —Bath
- Full-time
- Annual leave
9d
Maintenance Services Technician
Arcus FM —Chippenham
- £30,724 a year
- Full-time
- Maintenance
- Communication skills
- Annual leave
Mobile Fabric Technician
CBRE —Bath
- Full-time
- Carpentry
CAD Technician
Buko Traffic & Safety —Weare
- £27,000 - £31,000 a year
- Full-time
- CAD
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Rental Technician
Winncare —Bristol
- Full-time
- Microsoft Office
- IT
- Communication skills
Quick apply
Materials Site Technician
Construction Testing Solutions Ltd —Bristol
- £26,000 - £28,000 a year
- Overtime
- English
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
IT Technician - Yeovil
BCA Automotive —Yeovil
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Draughtsman/woman
Walcot Metal Fabrication Ltd —Corsham
- £22 - £32 an hour
- Hybrid work
- AutoCAD
- CAD
- Driving
Quick apply
9d
Pharmacy Technician
Queen Camel Medical Centre —Yeovil
- £33,239 - £35,194 a year
- Part-time
- In-person
- Leadership
- Communication skills
Quick apply
9d
Assistant Service Manager
Vertu Motors —Bridgwater
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee discount
Quick apply

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service technician jobs near midsomer norton, som

Customer Systems Support

iFacility -
Shepton Mallet

Quick apply

Job details

Full-time
£25,800 a year
3 days ago

Benefits

Free parking
Health & wellbeing programme
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
IT
Communication skills

Full job description

Job Description

Customer Systems Support (Work 4 on 4 of shift pattern)

iFacility is leading technology Company providing security integrated solutions to Companies throughout the UK. Our customers come from a wide range of business sectors, including retail and leisure, with names such as Greggs, Burger King, the gym group, Thatcher’s. As a business we are experiencing a time of growth and this is where you come in!

Your Role

We are seeking your skills and knowledge to help us build our operations team. Working in the role of Customer Systems Support. You will be the first point of contact for supporting our external customer with their IT issues. What will you need to be interested in? IT, customer service, administration and working as part of a team.

Key Responsibilities:

Handling calls, emails, and support cases for customers and keeping them updated on progress of issues and queries
Managing and maintaining installations and support for a portfolio of customers. Handling technical issues for CCTV recording and monitoring
Working with remote engineers to ensure all areas of CCTV, intruder alarm, and access control are configured to high standards
Provide remote reactive and preventative maintenance of your customers systems
Resolve issues remotely or set up cases for field engineers to attend
Support field engineers on site to lead successful resolutions of faults
Update customer support cases and process through to invoicing
Attend inhouse or external training activities, which may include certification or Health & Safety training as required
Contribute to the development of colleagues, systems, processes, procedures
Good communication skills and ability to collaborate with team members and escalate issues where necessary
Respond to customers needs via the telephone, emails and other systems, experience of diary management
Any other tasks required to fulfil the role of an IT Helpdesk Technician

Essential Skills, Knowledge and Abilities:

IT Literate, use of Microsoft packages
Experience of responding to technical issues
Experience of working in a call centre environment or remotely
Experience with remote support software
Willingness to learn inhouse and customers IT Systems
Desktop PC troubleshooting experience
Proven excellence in customer service
Ability to build trust with new/existing customers
Adhere to Company policies and procedures
Able to follow instructions on Company processes and products
Willing to learn about IT and security products
Ability to use your own initiative and problem solve
Experience of working in a fast-paced environment

Person Specification:

Be able to think on your feet and respond to customer in a timely and accurate manner
Demonstrate flexibility and adaptable to meet customer requirements
Positive, professional and can-do attitude
Honest, reliable, trustworthy, friendly and approachable
Have a passion for providing the highest levels of customer service
Willing to learn and take responsibility for own personal development
Motivated to learn new skills and knowledge.

If you are interested in this role then please send your CV to [email protected]. I look forward to hearing from you.

Job Type: Full-time

Pay: £25,800.00 per year

Benefits:

Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service technician jobs in midsomer norton, som

Customer Systems Support

Laboratory Technician/Assistant

Pharmacy Technician

Animal Care Technician - Bank

Pharmacy Technician - Bath and North East Somerset