Head of service governance Work, Jobs in Mildenhall, Wil (with Salaries)

MRC Head Office - Operations Officer
UK Research and Innovation —Swindon
- £30,895 a year
- Part-time
- Microsoft Office
- Administrative experience
- Presentation skills
- Annual leave
- Employee assistance programme
6d
Head of Service Delivery
UK Research and Innovation —Swindon
- £70,752 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Contracts
- Annual leave
- Employee assistance programme
Head of Operational Risk Oversight – Payments, Process, and Central Functions
Nationwide Building Society —Swindon
- £110,000 - £150,000 a year
- Full-time
- Financial services
- Leadership
5d
A330 Chief Theoretical Knowledge Instructor
Thales —Carterton
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Regional Facilities Manager
Warner Leisure Hotels —Swindon
- Up to £50,000 a year
- Full-time
- Hospitality
- Maintenance
- Hotel
Head of Legal - Employment
UK Research and Innovation —Swindon
- £70,752 - £88,893 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Communication skills
- Annual leave
- Employee assistance programme
2d
Head of Hydrogen Systems
ZeroAvia —Kemble
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Employee assistance programme
Quick apply
Finance Business Partner and FP&A Manager
Node4 —Newbury
- Microsoft Excel
- Analysis skills
- IT
- Employee assistance programme
Process Discipline Lead - Warrington or Abingdon
Orano —Abingdon
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Band 8a Operational Deputy - Projects - Devizes
Avon and Wiltshire Mental Health Partnership NHS Trust —Devizes
- £57,528 - £64,750 a year
- Full-time
- IT
- Leadership
5d
Head of Security
Edenred —Swindon
- Full-time
- Hybrid work
- Azure
- AWS
- Mentoring
- Annual leave
- Employee assistance programme
Principal Radiation Protection Scientist
UK Health Security Agency —Didcot
- £58,340 - £68,574 a year
- Part-time
- Doctoral degree
- Data analysis skills
- Project management
Deputy Director Commercial Software & Cloud Services
Government Commercial Function —Corsham
- £101,000 - £131,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- AI
VodafoneThree - Financial Services Compliance Advice Manager
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Employee discount
Quick apply
13d
Operations and Business Support Assistant
Wiltshire Council —Trowbridge
- £25,185 - £25,989 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
14d
Business Development Executive
IMSM —Malmesbury
- Full-time
- Hybrid work
- Sales
- Salesforce
- Microsoft Office
Business Services Manager
Twinings Ovaltine —Andover
- Full-time
- Administrative experience
- Communication skills
- Employee discount
Quick apply
8d
Group Head Of Finance
WALKER LOGISTICS LTD —Hungerford
- Full-time
- Leadership
- Communication skills
Quick apply
21h
Senior Bid Manager
Satellite Applications Catapult —Didcot
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Business development
- IT
- Work from home
- Employee assistance programme
Psychotherapist - CAMHS
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Penton Mewsey
- £49,387 - £56,515 a year
- Part-time
- Care plans
6d

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MRC Head Office - Operations Officer

UK Research and Innovation -
Swindon

Apply Now

Job details

Permanent | Part-time | Full-time
£30,895 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Business processes
Microsoft Office
Administrative experience
Presentation skills
Organisational skills
SharePoint
Communication skills

Full job description

Details

Reference number

473046

Salary

£30,895

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Executive Officer

UKRI Band C

Contract type

Permanent

Business area

UKRI - Operations

Type of role

Operational Delivery

Working pattern

Full-time, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Swindon

About the job

Job summary

MRC Head Office Operations Officer
Salary: £30,895 per annum
Band: UKRI Band C
Contract Type: Open ended
Hours: Full-time / Part time (Minimum 0.8 FTE)
Location: Polaris House, Swindon, Wiltshire - (Hybrid 2-3 days onsite presence required)
Open position's: 2

Closing Date: Monday 10th August 2026

Job description

About the Role

We are seeking a proactive and organised Operations Officer to support the effective running of MRC Head Office. This role sits between operational delivery and strategic coordination, ensuring that core processes, systems, and activities are delivered efficiently and consistently.
The postholder will play a key role in maintaining operational systems, coordinating cross-team activity, supporting improvement initiatives, and ensuring that accurate data, processes, and guidance are in place. The role provides an opportunity to work closely with colleagues across MRC and UKRI, contributing to a well-functioning and continuously improving Head Office.

Overall Purpose

To support the coordination, delivery, and continuous improvement of operational systems and processes within MRC Head Office, ensuring smooth day-to-day functioning and alignment with organisational priorities.

Key Responsibilities

Operational Support and Coordination

Support the coordination of day-to-day operations across MRC Head Office, ensuring activities are delivered efficiently and in line with agreed processes.
Assist in managing and maintaining operational systems, workflows, and tools (e.g., Monday.com, SharePoint, ERM, Intranet).
Coordinate cross-team activities, tracking progress and ensuring deadlines are met.
Provide administrative and operational support to key projects and initiatives led by senior colleagues.

Process Management and Improvement

Maintain and update standard operating procedures (SOPs), guidance documents, and process maps.
Find opportunities to improve processes, reduce duplication, and enhance efficiency, escalating recommendations where appropriate.
Support the documentation and implementation of new or updated processes.
Assist with embedding consistent ways of working across teams.

Operational Systems and Data

Support the maintenance and effective use of operational tools and systems (e.g., ERM, operational calendars, workflow platforms).
Input, manage, and validate data to ensure accuracy and reliability.
Produce routine operational reports and dashboards, highlighting trends or issues.
Support colleagues in using systems effectively through guidance and troubleshooting.

Planning and Coordination

Support the maintenance of the MRC Head Office operational calendar, ensuring key activities and deadlines are captured and updated.
Assist in coordinating organisational activities such as appraisals, training cycles, and governance processes.
Work with colleagues across teams to gather updates and ensure alignment of activities

Workforce and Capability Support

Support the maintenance of workforce and capability data, including skills and role information.
Assist with recruitment and onboarding processes, ensuring accurate operational information and documentation are in place.
Contribute to the development and upkeep of capability frameworks and supporting materials.

Governance and Compliance

Support adherence to operational policies, procedures, and governance requirements.
Assist with activities related to delegated authority, budget tracking, and compliance processes
Escalate risks, issues, or inconsistencies as required.

Stakeholder Engagement

Build effective working relationships with colleagues across MRC Head Office and UKRI.
Provide responsive, customer-focused support to stakeholders.
Assist with preparing updates, briefings, and communications as required.

Working Relationships

Reports to: Senior Operations Manager

Key Interactions:

MRC Head Office teams.
UKRI corporate services (Finance, HR, Governance).
External partners where relevant.

Person specification

The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I).

Essential Criteria

Experience supporting operational processes, systems, or administrative services within a complex organisation. (S/I)
Strong organisational skills with the ability to manage multiple tasks and priorities. (S/I)
Experience working with digital tools (e.g., Microsoft Office, SharePoint, workflow systems). (S/I)
Ability to coordinate activities across teams and track progress to deadlines. (S/I)
Strong attention to detail and ability to maintain accurate data and documentation. (S/I)
Good communication skills, with the ability to work effectively with a range of stakeholders. (S/I)
Proactive and solution-focused approach to problem-solving. (S/I)

Desirable Criteria

Experience working in a public sector, research, or governance-driven environment. (S/I)
Familiarity with tools such as Monday.com, ERM/CRM systems, or reporting dashboards. (S/I)
Experience supporting process improvement or operational projects. (S/I)

Benefits

Alongside your salary of £30,895, UK Research and Innovation contributes £8,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning!

A list of benefits below:

An outstanding defined salary pension scheme.
30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent).
Employee discounts and offers on retail and leisure activities.
Employee assistance programme, providing confidential help and advice.
Flexible working options.

Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance!

For further information on our benefits please see:

Benefits of working at UK Research and Innovation (UKRI)

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

Key Behaviours

Collaborative and supportive team player
Organised and reliable, with strong attention to detail
Proactive and adaptable, able to manage changing priorities
Committed to continuous improvement and operational excellence

Positioning of the Role (Summary)

Senior Operations Manager: Strategic leadership, transformation, organisational oversight.
Operations Manager: System ownership, performance insight, cross-org coordination, improvement delivery.
Operations Officer (this role): Coordination, delivery, process ownership, operational support.

UKRI is an Equal Opportunity & Disability Confident Employer.

Please apply online, if you experience any issue applying, please contact [email protected]

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : UKRI Recruitment Team
Email : [email protected]

Recruitment team

Email : [email protected]

Apply Now

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Contents

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About the job

Job summary

Job description

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Things you need to know

Artificial intelligence

Selection process details

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Nationality requirements

Working for the Civil Service

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Apply and further information

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