Service desk engineer Work, Jobs in Milford, Sry (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Engineer Scheduler & Help Desk Coordinator
Fire Systems Limited —London
- From £28,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Driving
- Free parking
- Annual leave
Quick apply
10d
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Microsoft Office
- AWS
Product Engineer - Full Stack Ruby-on-Rails
Rocksteady Music School —Liphook
- £50,000 - £75,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Software development
- In-person
- Free parking
- Employee discount
Quick apply
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
IT Solutions Support Consultant
OPUS TECHNOLOGY —Reigate
- £47,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Computer networking
- Life insurance
- Referral programme
Quick apply
Technical Service Manager
Perigon Search —Basingstoke
- £60,000 - £65,000 a year
- Full-time
- Leadership
Quick apply
10d
Operational Readiness Lead
DXC Technology —Farnborough
- Full-time
- PMP
- Project management
- Agile
4h
Assistant Engineer (Structures Investigation)
WSP —Basingstoke
- Part-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Civil engineering
- Flexitime
- Work from home
Network Engineer
UK Connect —Farnborough
- Up to £65,000 a year
- Full-time
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
CSS Field Service Engineer
Roke Manor Research Limited —Woking
- Military
- Engineering
- Driving
9d
Senior Devops Engineer
Tails.com —Richmond
- Hybrid work
- AWS
- Mentoring
- IT
- Employee discount
Software Service/Automation Field Engineer
Hyster-Yale Group —Frimley
- Full-time
- Travel
- Up to 25% travel
Installation Field Engineer - Remote
ORBITAL NET LIMITED —Chichester
- £26,000 - £28,000 a year
- Remote
- Driving
- Communication skills
Quick apply
CSS Field Service Engineer
Roke —Woking
- Full-time
- Military
- Engineering
- Driving
9d
Fabric Technician
JLL —Reading
- Overtime
- IT
- Communication skills
Service Delivery Co-Ordinator
Emcor —Surbiton
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Maintenance
- Employee assistance programme
- Referral programme
Quick apply
Works Planner/Administrator
Ph Water & Air Technologies —Guildford
- Full-time
- Customer service
- Time management
Quick apply
Senior Satellite Terminal Support Engineer
ALL.SPACE —Reading
- Overtime
- Military
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Consultant Ecologist
AECOM —Basingstoke
- Full-time
- Hybrid work

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First Response Engineer - Service Desk - MSP

Uptime -
Three Bridges

Quick apply

Job details

Full-time

Qualifications

Windows
Microsoft Office
Analysis skills
Remote access software
IT support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

service desk engineer jobs in milford, sry

First Response Engineer - Service Desk - MSP

Engineer Scheduler & Help Desk Coordinator

Senior Service Desk Engineer

Product Engineer - Full Stack Ruby-on-Rails

IT Support Technician

IT Solutions Support Consultant

Technical Service Manager

Operational Readiness Lead

Assistant Engineer (Structures Investigation)

Network Engineer

CSS Field Service Engineer

Senior Devops Engineer

Software Service/Automation Field Engineer

Installation Field Engineer - Remote

CSS Field Service Engineer

Fabric Technician

Service Delivery Co-Ordinator

Works Planner/Administrator

Senior Satellite Terminal Support Engineer

Consultant Ecologist

I want to receive the latest job alerts for service desk engineer in milford, sry

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