Turnaround Manager – Adults Residential Home (CQC)
Location: Lancaster
Basis: 6 month Fixed-term contract
Immediate start (subject to checks) and MUST take on CQC registration
Salary: Negotiable
Are you an experienced adults residential leader who thrives in challenge and change?
We are seeking a Turnaround Manager to take decisive leadership of a adults residential home requiring stabilisation, improvement, and strong safeguarding oversight. This is a pivotal role for a confident, resilient professional who can quickly establish operational grip, drive regulatory compliance, and embed high-quality, person-centred practice.
About the Role
As Turnaround Manager, you will:
- Act as the senior safeguarding lead, ensuring adults are safe, protected, and supported at all times
- Take immediate responsibility for addressing regulatory shortfalls, inspection outcomes, and improvement plans
- Provide strong, visible operational leadership, stabilising staffing, rotas, supervision, and day-to-day decision-making
- Lead, motivate, and challenge staff through change, setting clear expectations and professional standards
- Embed robust quality assurance, governance, and recording systems
- Work confidently with Ofsted, placing authorities, social workers, and partner agencies
- Ensure improvements are sustainable, with clear succession planning and a structured handover
What We’re Looking For
Essential
- Significant experience leading or managing adults residential homes
- Proven experience of turnaround, improvement, or post-inspection recovery in regulated services
- Strong working knowledge of Adults Homes Regulations, Quality Standards, and CQC frameworks
- Demonstrable safeguarding expertise and confident decision-making under pressure
- Ability to lead teams through change, challenge poor practice, and drive accountability
- Excellent communication, report-writing, and stakeholder engagement skills
Resilient, decisive, and able to work at pace in complex environments
-
Desirable
- Registered Manager status or eligibility to register
- Experience supporting homes rated Requires Improvement or Inadequate
- Experience working with complex needs, trauma or high-risk behaviours
- Level 5 Leadership and Management (or equivalent)
Key Attributes
- Strong moral compass and unwavering person-focused values
- Calm, authoritative, and credible leadership style
- Highly organised with strong attention to detail
- Solution-focused, outcomes-driven, and emotionally intelligent
Why Join Us?
- Opportunity to make a real, immediate impact on people lives
- Trusted leadership role with delegated operational authority
- Supportive senior leadership and clear governance
- Chance to leave a lasting legacy of sustainable improvement
Our Core Values:
➡️Supportive: Helping everyone reach their full potential.
➡️Ambitious: Striving for the best outcomes.
➡️Loyal: Prioritising our staff and the people we support.
➡️Unique: Innovating without compromising quality.
➡️Transparent: Fostering openness and mutual respect.
➡️Engaging: Partnering with everyone involved.
➡️Meaningful: Offering fulfilling opportunities.
Why Choose Us?
✅Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.
Still not convinced?
Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute.
Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces.
- Proud to be a Disability Confident Committed employer.
Safeguarding Commitment
We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to safer recruitment checks, including enhanced DBS clearance.
