Book manager Work, Jobs in Milton Common, Oxf (with Salaries)

Night Supervisor (Live-in Accommodation available)
The Oxfordshire Golf Hotel and Spa —Thame
- £28,115 a year
- 8 hour shift
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply
10d
NHS 999 Triage Nurse / Paramedic
South Central Ambulance Service —Bicester
- £39,959 - £48,117 a year
- Part-time
- Acute care
- In-person
- Nursing
- Employee assistance programme
- Employee discount
Quick apply
3d
Finance Manager
Greenplant Ltd —Wheatley
- £40,000 - £45,000 a year
- Full-time
- Presentation skills
- Travel
- Human resources
Quick apply
4d
Travel Assistant
BlckBx Ltd —Bracknell
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- English
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
Events Manager - Soho Farmhouse
Soho House & Co. —Oxford
- Weekend availability
- IT
- Employee discount
Quick apply
Part-time HR Manager (Organisational Development)
Reading Students' Union —Reading
- £21,087.51 a year
- Part-time
- Project management
- University
- Human resources
- Annual leave
Quick apply
2d
Access Officer
Jesus College Oxford —Oxford
- £32,108 - £37,338 a year
- Full-time
- Microsoft Excel
- Social media management
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
12d
Cluster Revenue Manager
TravelodgeHotels —Thame
- Hybrid work
- Hotel
- Employee discount
Quick apply
Station Manager Promotional Process
OXFORDSHIRE COUNTY COUNCIL —Kidlington
- £50,135 - £55,301 a year
- Leadership
- Employee assistance programme
- Employee discount
12d
Hotel Manager
Holiday Inn Reading West —Reading
- £35,000 a year
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Administrator - Mortgage Litigation
Lightfoots LLP —Thame
- £26,228 a year
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
2d
Neurosurgery Patient Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
3d
Sales Office Administrator
ERS Recruiting Ltd —Maidenhead
- £38,000 - £42,000 a year
10d
Library Manager (Stock, Events and Engagement lead)
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £34,434 - £37,280 a year
- Part-time
- Organisational skills
- Employee discount
9d
Library Manager (People, HR & Resourcing lead)
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £34,434 - £37,280 a year
- Part-time
- Management
- Organisational skills
- Employee discount
9d
Marella Cruises | Entertainment Technician
RWS Global —Milton Keynes
- Resort
Research Integrity Manager
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Project management
- Communication skills
- Annual leave
- Work from home
Quick apply
10d
People Business Partner
Rebellion —Oxford
- Full-time
- Hybrid work
- Human resources
- Free parking
- Relocation assistance
Quick apply
9d
Pre-School Manager
Childrey Little Ducks Pre-school —Grove
- £16 - £18 an hour
- Full-time
- Childcare
- Preschool
- In-person
Quick apply
10d
Clinic Receptionist
McTimoney College of Chiropractic —Abingdon
- £14.24 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Front desk
- Free parking
- Employee discount
Quick apply
1d

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Night Supervisor (Live-in Accommodation available)

The Oxfordshire Golf Hotel and Spa -
Thame

Quick apply

Job details

Full-time
£28,115 a year
10 days ago

Benefits

Discounted or free food
Company pension
Employee discount
On-site parking

Qualifications

Hospitality
Supervising experience
Human resources
Front desk
Leadership
Hotel experience

Full job description

We are looking for a Night Supervisor that is able to provide a friendly efficient service to the guests and visitors of the hotel in line with the standards required of a 4* rated establishment and also undertake a range of duties contributory to the upkeep of the building and safety of those staying overnight, including resident staff.

Main Duties & Responsibilities:

1. Completion of night audit and related documents are to be completed throughout shift for confirmation of end of day night audit.

2. Readiness of self for service which includes maintaining a high standard of appearance and hygienic preparation (e.g. nails, clothing, hair and personal hygiene) suitable for close contact interaction with customers, thus projecting a professional and pleasant image

3. The diligent handover of a shift to another, communicating everything pertinent to the requirements of customers and other information needed for successful on-going operations e.g. passing on of messages. Also preparing at the start of shift everything required for a smooth operation e.g. updating of customer information, signage for conferences etc.

4. The Night supervisor will oversee any Night task training that is required for any of the night team.

5. To ensure the end of shift banking is completed efficiently and correctly.

6. Ensure that the Duty Manager hand over is completed and distributed after every shift e.g. Duty Managers and GM.

7. To provide support for the Reception Manager and Reception Supervisor and arrange cover if any illnesses occur throughout the team, making sure that the shift is covered accordingly.

8. The accurate taking of bookings and recording of customer requirements using the required recording method i.e. manual or computerized system, confirming/repeating back to the customer what is ordered to avoid misunderstandings.

9. The essential greeting of customers in a friendly, polite manner, whether in person or by telephone, or by using other media, to create an excellent ‘first impression’ and instill a good feeling consistent with our hospitality aims.

10. Unobtrusive checking of customer response and reaction to service during his/her ‘service journey’ with us to ensure total satisfaction. Ideally resulting in repeat business and recommendation of our establishment to others.

11. The ability to not only spot a potential problem, but deal with this to the satisfaction of the customer, (otherwise notify a senior colleague to resolve anything you cannot resolve yourself.)

12. The provision of specific information when asked concerning the layout of the establishment, opening times and contact names e.g. Golf professional. Also acting as a source of information and literature, if available, for guests in relation to local ‘tourist’ destinations.

13. The implementation of any security arrangements regarding company monies, and property.

14. The takeover of bar service and bar closure responsibilities from bar staff who started earlier in the day, maintaining provision of alcohol to legitimate hotel guests. Also conformance with Alcohol Licensing conditions.

15. Provision of room service to meet guest needs when required, maintaining high standards of presentation, food safety and speed in delivery.

16. The undertaking of night cleaning duties e.g. Lounge Bar vacuuming to maintain standards.

17. Nightly tours of the building to check means of escape are maintained, fire safety and security measures are ‘fit for ‘purpose’. Also taking action in the event of fire alarm by checking the zone indicated by the fire panel activation. When deciding to evacuate work closely with night colleague(s) to effect a proper evacuation consistent with the written fire precautions.

18. Taking responsibility for own safety and well-being by following procedures such as seeking assistance in the event of any potential conflict e.g. unwelcome behavior from a customer, for example: someone appearing drunk and aggressive.

19. The accurate billing of what the customer(s) has had, avoiding mistakes and over/under-charging errors. Dealing efficiently with payment transactions at point of sale and subsequent ‘cashing up’ strictly to conform with internal standard operating procedures.

20. The ability to sensitively demonstrate excellent service provision across a wide range of customer types and market segments.

21. Work effectively as a member of the team ensuring that customer needs are paramount and that co-operation with others in immediate team is exemplary as well as other internal service relationships i.e. other departments.

22. The essential and courteous acknowledgement of customers on departure, thanking them for their custom to leave a good impression at the end of their current ‘service journey’, ensuring that the correct check-out procedure is followed on guest departure.

23. Compliance with all rules and regulations e.g. fire safety, use of computers, maintenance of confidentiality, completion of administration, self-certification, absence reporting etc.

24. The up to date maintenance of a register of guests and resident staff in case of fire evacuation and compliance with all health and safety procedures. The recording of any incidents in the Duty Manager book/diary and reporting of maintenance issues for prompt attention. Dealing with minor maintenance requests e.g. light bulb replacement.

25. Effective utilization of any equipment and office machines and the efficient handling and distribution of incoming/outgoing mail and parcels e.g. incoming newspaper distribution.

26. Demonstrate willingness to work in any department when necessary to meet the needs of the business, help satisfy customer requirements and work flexibly e.g. during seasonal periods when business activity levels fluctuate.

Job Type: Full-time

Pay: £28,115.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
On-site parking

Experience:

Night Supervisor/Assistant: 2 years (preferred)
Hotel: 1 year (preferred)
Hotel Reception: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

book manager jobs in milton common, oxf

Night Supervisor (Live-in Accommodation available)

NHS 999 Triage Nurse / Paramedic

Finance Manager

Travel Assistant

Events Manager - Soho Farmhouse

Part-time HR Manager (Organisational Development)

Access Officer

Cluster Revenue Manager

Station Manager Promotional Process

Hotel Manager

Administrator - Mortgage Litigation

Neurosurgery Patient Pathway Administrator

Sales Office Administrator

Library Manager (Stock, Events and Engagement lead)

Library Manager (People, HR & Resourcing lead)

Marella Cruises | Entertainment Technician

Research Integrity Manager

People Business Partner

Pre-School Manager

Clinic Receptionist

I want to receive the latest job alerts for book manager in milton common, oxf

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