Service design lead Work, Jobs in Milton Ernest, Bdf (with Salaries)

Service Design Lead
TUI —Luton
- Full-time
- English
- Master's degree
- Mentoring
9d
Flow Room Lead
Greggs —Kettering
- £51,014 a year
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Chief Executive Officer
Link to Change —Bedford
- £45,500 - £47,500 a year
- Full-time
- Microsoft Office
- No degree
- Organisational skills
- Health & wellbeing programme
Quick apply
14d
Lead Delivery Manager
MaPS —Bedford
- £80,000 a year
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
8d
Service Designer
MaPS —Bedford
- £63,000 a year
- Hybrid work
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
8d
Manager, Scenic & Props Design
RWS Global —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Annual leave
- Employee assistance programme
Assistant Project Director - Earthwork and Utilities
NBCUniversal —Bedford
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Building Safety Consultant – BSA / HRB Compliance
Safety Consulting Partnership Ltd —Bedford
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
Senior Learning and Leadership Partner
easyJet —Luton Airport
- Full-time
- Hybrid work
- Project management
- Organisational skills
- AI
- Annual leave
13d
HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)
Cotswold Archaeology —Milton Keynes
- £35,665 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
13d
Senior Project Manager - Property Development
NBCUniversal —Bedford
- Full-time
- Microsoft Word
- Microsoft Excel
- Project management
Connect to Work Quality and Fidelity Lead
Cambridgeshire County Council —Alconbury
- £41,958 - £44,822 a year
- Travel
- Annual leave
- Employee discount
10d
Resident Creative | Merlin
RWS Global —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Senior Commissioning Manager (Commissioning Lead)
Northamptonshire Children's Trust —Northampton
- Up to £58,240 a year
- Full-time
- Annual leave
- Employee assistance programme
2d
Onboarding and Training Coordinator
Kier Group —Milton Keynes
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Flexible schedule
10d
Community Partnerships & Inclusion Lead
Cora Health —Milton Keynes
- £40,000 - £50,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
3d
Lead Technical Trainer | Mazda Apprenticeships
Calex UK —Stewartby
- Up to £40,000 a year
- Full-time
- Education
- Teaching
- Annual leave
- Employee discount
7d
Rights of Way Officer
Kier Group —Wellingborough
- £31,634 a year
- Full-time
- Travel
- Flexible schedule
Active Ageing Lead
North Northamptonshire Council —Weldon and Gretton
- £31,537 - £32,597 a year
- Weekend availability
- Work from home
- Employee assistance programme
14d
Principal Planning Consultant/Development Lead
Berrys —Kettering
- Full-time
- Hybrid work
- Management
- Business development
- Project management
- Employee assistance programme
- Employee discount
Quick apply

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service design lead jobs near milton ernest, bdf

Service Design Lead

TUI -
Luton

Apply Now

Job details

Permanent | Full-time
9 days ago

Qualifications

English
Master's degree
Mentoring
Leadership

Full job description

Join TUI and shape the future of customer experience. As our Service Design Lead, you'll establish and lead TUI's Service Design practice, driving the development of seamless, end-to-end customer experiences across all channels and touchpoints while transforming how we design and deliver services to millions of customers.

The role will be published until 28th July 2026.

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

You'll develop and implement a comprehensive service design strategy for TUI, establishing the vision, principles, and approach for how service design will transform customer experiences and business operations.
Building and leading TUI's service design practice, you'll recruit, develop, and mentor a team of service designers while establishing methodologies, tools, and processes that enable effective service design.
We'll look to you to lead the design of seamless, end-to-end customer experiences across digital and physical touchpoints, addressing complex cross-channel journeys and ensuring consistency throughout the customer lifecycle.
Building strong relationships with senior stakeholders across the organization, you'll influence strategic decisions, secure buy-in for service design initiatives, and advocate for customer-centered approaches at executive level.
Your expertise will address complex ecosystem challenges that span multiple business units, systems, and partners, designing holistic solutions that transform how TUI delivers services to customers.
Working closely with the Director of Product Design, Head of UX Research, Product Design Leads, Technology Domain Owners, and senior executives, you'll lead service design for emerging channels while building service design capabilities across the organization through training programs and workshops.

ABOUT YOU

You have a Master's degree in Service Design, Experience Design, Design Management, or related field
Your minimum 8 years of experience in service design includes 3-5 years in leadership roles with a proven track record of building and leading service design practices in complex organizations.
You bring deep expertise in service design methodologies, tools, and frameworks with experience designing complex, multi-channel customer experiences.
You possess strong understanding of business operations, systems thinking, and organizational design with experience working with senior stakeholders and influencing at executive level.
Your strong portfolio demonstrates impact on business outcomes through service design along with experience leading transformation initiatives that span multiple touchpoints and business units.
You have strong leadership skills with experience developing and mentoring design talent, excellent facilitation skills, and strategic thinking that balances customer needs with business objectives (fluent in English, with additional European languages beneficial).

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

#LI-AS1

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Refine Your Search

service design lead jobs in milton ernest, bdf

Service Design Lead

Flow Room Lead

Chief Executive Officer

Lead Delivery Manager

Service Designer

Manager, Scenic & Props Design

Assistant Project Director - Earthwork and Utilities

Building Safety Consultant – BSA / HRB Compliance

Senior Learning and Leadership Partner

HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)

Senior Project Manager - Property Development

Connect to Work Quality and Fidelity Lead

Resident Creative | Merlin

Senior Commissioning Manager (Commissioning Lead)

Onboarding and Training Coordinator

Community Partnerships & Inclusion Lead

Lead Technical Trainer | Mazda Apprenticeships

Rights of Way Officer

Active Ageing Lead

Principal Planning Consultant/Development Lead

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