Customer service manager Work, Jobs in Milton Keynes, Bkm (with Salaries)

Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Head of Product
cinch —Milton Keynes
- Monday to Friday
- Hybrid work
- Employee assistance programme
Quick apply
Customer Service Manager
Berkeley Group —Milton Keynes
- Customer service
- Leadership
- Annual leave
Quick apply
Assistant Manager - Newport Pagnell
BoyleSports —Newport Pagnell
- £13.20 an hour
Quick apply
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Assistant Manager - Milton Keynes
BoyleSports —Milton Keynes
- £13.20 an hour
Quick apply
Counter Manager - Milton Keynes
Benefit Cosmetics UK —Milton Keynes
- Weekend availability
- Hospitality
- Management
- Customer service
- Annual leave
- Referral programme
Trainee Shop Manager
Farmfoods —Bedford
- £32,648.16 - £35,306.88 a year
- Full-time
- Retail management
- Annual leave
- Employee discount
Quick apply
3d
Group Retail Marketing Director
cinch —Broughton
- Full-time
- Hybrid work
- Merchandising
- Travel
- Leadership
- Employee assistance programme
Quick apply
11d
Office Manager
Cass Allen —Bedford
- £27,000 - £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
4d
Sales Manager
Inspired Villages —Bedford
- From £40,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Team Manager
Globus Medical —Northampton
- Full-time
- Customer service
- English
- Microsoft Office
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Assistant Manager
Starbucks —Milton Keynes
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Customer Service Manager
Morrisons —Letchworth
- Hospitality
- Team management
- Employee discount
Quick apply
Customer Success Manager - Microsoft
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
11d
Client Service Manager
TC-Group —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Accounting
- Annual leave
- Employee assistance programme
Quick apply
4d
Senior Account Manager
Eckoh —Hemel Hempstead
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Delivery Service Provider Manager
JD.COM INTERNATIONAL UK LTD —Milton Keynes
- English
- Bachelor's degree
Quick apply
Customer Experience Manager (EMEA)
Kinetic Software —Milton Keynes
- £40,000 - £45,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount

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Team Lead - Customer Service

HUBER+SUHNER
Bicester

Quick apply

Job details

Permanent | Full-time
9 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Management
Customer service
SAP
Supply chain
English
Microsoft Office
Continuous improvement
Leadership
Communication skills

Full job description

JOB TITLE: Team Lead, Customer Services

LOCATION: Bicester (hybrid; 3 days in-office)

About the Role
We are looking for a proactive and customer-focused Customer Service Team Lead to join our Industry segment team, supporting customers and sales partners across the EMEA region.

This is a pivotal role where you will act as the primary point of contact for commercial and technical enquiries, while also leading and developing a local team across our England and Sweden sites. You will play a key role in ensuring excellent customer experience across our full product portfolio (RF, LF, FO), while driving continuous improvement in processes and performance, thinking with the company's values and stategy.

What You’ll Be Doing:

Leadership & Team Management

Provide day-to-day leadership, guidance, and support to the Customer Service team
Drive team development, performance, and engagement
Manage team administration, including absences and resource planning

Customer & Sales Support

Act as the main point of contact for customer and sales partner enquiries
Prepare and manage quotations for standard and customised products
Collaborate with Account Managers, Field Application Engineers, and Pricing teams
Build strong relationships with customers and partners, identifying sales opportunities

Order & Process Management

Coordinate quotation and order processes end-to-end
Monitor order progress and proactively communicate with customers
Ensure all activities are documented and aligned with internal processes

Forecasting & Planning

Contribute to the monthly S&OP cycle with accurate and relevant data

Customer Experience & Continuous Improvement

Handle customer complaints and coordinate with internal teams to resolve issues
Identify process improvements and support ongoing optimisation initiatives

Sales & Operational Support

Support customer visits, trade fairs, and sales initiatives when required
Work closely with Supply Chain, Logistics, and Finance as a key interface

What We’re Looking For

A strong team player with a positive, motivating approach to leadership
Experience in customer service within a technical or industrial environment
Solid commercial or technical background, with the ability to understand complex products
Excellent communication skills in English (additional languages are a plus)
Strong customer focus, with the ability to manage multiple priorities
Good understanding of supply chain processes and operations
Proficiency in ERP systems, Microsoft Office, and standard IT tools
A proactive, structured, and detail-oriented working style
High resilience, flexibility, and a ‘can-do’ mindset
Ability to collaborate effectively with global internal and external stakeholders

Apply Now

If you're a driven customer service professional with leadership experience and a passion for delivering excellent service, we'd love to hear from you!

For further information, please contact [email protected]

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Application question(s):

Please confirm your renumeration expectations:

Work Location: Hybrid remote in Bicester OX26 4LA

Quick apply

Refine Your Search

customer service manager jobs in milton keynes, bkm

Team Lead - Customer Service

Head of Product

Customer Service Manager

Assistant Manager - Newport Pagnell

Ticketing Manager

Assistant Manager - Milton Keynes

Counter Manager - Milton Keynes

Trainee Shop Manager

Group Retail Marketing Director

Office Manager

Sales Manager

Customer Service Team Manager

Key Account Director

Assistant Manager

Customer Service Manager

Customer Success Manager - Microsoft

Client Service Manager

Senior Account Manager

Delivery Service Provider Manager

Customer Experience Manager (EMEA)

I want to receive the latest job alerts for customer service manager in milton keynes, bkm

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