Head of customer experience Work, Jobs in Milton Keynes, Bkm (with Salaries)

Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Head of Manufacturing Operations
Lunaz Tech Ltd —Towcester
- £65,000 - £80,000 a year
- Full-time
- Management
- Microsoft Office
- In-person
- Referral programme
Quick apply
4h
Race Director
Daytona Motorsport —Milton Keynes
- From £13.50 an hour
- Weekend availability
- Hospitality
- Management
- Organisational skills
Quick apply
Customer Service Assistant
You Me Sushi —Milton Keynes
- £12.75 an hour
- Part-time
- Bilingual
- Spanish
- Sales
- Employee discount
- Sick pay
Quick apply
2d
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
Head of Pricing & Commercial Optimisation
Alliance Automotive Group LV —Milton Keynes
- Sales
- Analysis skills
Quick apply
2d
Head of Major Accounts
Huws Gray Group —Bletchley
- Analysis skills
- Communication skills
- Employee discount
9d
Head of Product Planning
VolkswagenGroup —Milton Keynes
- Full-time
- Leadership
- Negotiation
Supervisor
Lindt Careers —Milton Keynes
- Bar
- Analysis skills
- IT
11d
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Product Manager, Dialogue
WorkBuzz —Milton Keynes
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- AI
Digital Marketing Specialist
Empowered Brands Limited —Milton Keynes
- £45,000 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Marketing
- Free parking
- Work from home
Quick apply
Head of Logistics - Events
Absolute Taste —Bicester
- Full-time
- Hospitality
- Microsoft Excel
- Contracts
Quick apply
14d
Category & Sourcing Lead | S4 | CFO | Multiple Locations
A01 Santander UK plc —Milton Keynes
- £77,600 - £100,000 a year
- Full-time
- English
- Bachelor's degree
- Contracts
10d
Sales Assistant
Lindt Careers —Milton Keynes
- Bar
- Analysis skills
- IT
11d
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
- Employee assistance programme
Quick apply
10d
Head of F&B Strategy
TravelodgeHotels —Thame
- Up to £120,000 a year
- Hybrid work
- Bar
- Employee discount
Quick apply
Product Owner
Kinetic Software —Milton Keynes
- £50,000 - £60,000 a year
- Hybrid work
- Hospitality
- AWS
- IT
- Employee assistance programme
- Employee discount
Group Retail Marketing Director
cinch —Broughton
- Full-time
- Hybrid work
- Merchandising
- Travel
- Leadership
- Employee assistance programme
Quick apply
Head of New Business Mobilisation
Absolute Taste —Bicester
- Weekend availability
- Hospitality
- Project management
- Presentation skills
Quick apply
10d

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head of customer experience jobs near milton keynes, bkm

Customer Care Coordinator

Dandara -
Milton Keynes

Apply Now

Job details

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Customer service
Maintenance
Purchasing
IT
Communication skills

Full job description

Customer Care Coordinator

At Dandara we believe the best ideas come from our people working together. We strive to look forward in all we do, with integrity and passion. We want to recruit the best people to contribute to our goals and build our businesses. We put our customers first, we empower our people, and we support the communities in which we build.

The Customer Care team make sure home buyers receive the very best care following their home buying experience. Customers expect their homes to be of the highest standard, and you will make sure they are, by being on hand with answers and practical help. More importantly than that though, is your passion for quality and professionalism.

What you'll be doing

Be the first point of contact for homeowners, handling customer care calls and emails efficiently and professionally.
Record, track, and manage all warranty defects and communications using the company’s database.
Coordinate and schedule Maintenance Technicians, Engineers, and subcontractors to resolve issues promptly.
Liaise with internal teams, contractors, and customers to ensure high-quality, timely repairs and service.
Prepare correspondence, reports, and documentation to keep customers informed throughout the process.
Order materials, organise site visits, and maintain accurate records to support the smooth running of the department.
Support the Customer Care Manager in driving improvements in customer satisfaction and HBF ‘Recommended’ scores.

What you'll bring

Experience in a maintenance/customer care coordination role.
Ability to work independently, prioritise work and take initiative.
Able to demonstrate efficiency and reliability in previous roles.
Ability to think ahead and forecast customer issues.
Great Interpersonal, communication and relationship skills.
Face-to-face customer services experience.
Ideally experience in the housebuilding industry in a similar role

Why Dandara

Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK’s largest independent property development companies and it’s all thanks to the vision and passion of our dedicated team. We have a strong track record of delivering excellent houses as evidenced by our consistently high scores from our customers and our 5 Star Housebuilder awards.

What's in it for you

£Competitive basic depending on experience
Discretionary Bonus scheme.
33 days holiday (inclusive of bank holidays)
Private Medical Insurance
Employee Assistance Programme - EAP
Health Hero digital doctor - 24 hr virtual help and appointments
Health Assured Wisdom App
Competitive parental leave
3x salary life assurance (paid option to increase to x4)
Cycle to Work Scheme
Employer matched pension scheme of up to 5%
Flexible benefits including shopping vouchers, airport parking and reduced gym membership

No agencies please. CV's sent to us will be treated as a free gift. Our Head of Recruitment, Ross Davies is available on LinkedIn if you'd like a chat about the role.

Apply Now

Refine Your Search

head of customer experience jobs in milton keynes, bkm

Customer Care Coordinator

Head of Manufacturing Operations

Race Director

Customer Service Assistant

Sr Client Success Manager

Head of Pricing & Commercial Optimisation

Head of Major Accounts

Head of Product Planning

Supervisor

Client Operations Manager

Product Manager, Dialogue

Digital Marketing Specialist

Head of Logistics - Events

Category & Sourcing Lead | S4 | CFO | Multiple Locations

Sales Assistant

Digital Marketing Manager

Head of F&B Strategy

Product Owner

Group Retail Marketing Director

Head of New Business Mobilisation

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