Head of customer service Work, Jobs in Milton Keynes, Bkm (with Salaries)

Supervisor
Lindt Careers —Milton Keynes
- Bar
- Analysis skills
- IT
Sales Assistant
Lindt Careers —Milton Keynes
- Bar
- Analysis skills
- IT
Head of Pricing & Commercial Optimisation
Alliance Automotive Group LV —Milton Keynes
- Sales
- Analysis skills
Quick apply
6d
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexible schedule
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Employee discount
3d
Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
2d
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Customer Service Assistant
You Me Sushi —Milton Keynes
- £12.75 an hour
- Part-time
- Bilingual
- Spanish
- Sales
- Employee discount
- Sick pay
Quick apply
Head of Finance - Group Accounting
Dominos —Milton Keynes
- Full-time
- Microsoft Excel
- Management
- ERP systems
- Flexible schedule
Digital Service Designer
Milton-Keynes-Council —Milton Keynes
- £42,839 - £47,181 a year
- Hybrid work
- No degree
- Annual leave
- Employee discount
3d
Assistant Store Manager
Lindt Careers —Milton Keynes
- Bar
- Management
- Analysis skills
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Vehicle Pricing Analyst
Marshall Motor Group —Milton Keynes
- Monday to Friday
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Purchasing & Transport Manager (Maternity Leave Cover)
IWS Group —Milton Keynes
- £35,000 - £37,000 a year
- Full-time
- ERP systems
- Warehouse experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS
Securitas UK —Milton Keynes
- £14 an hour
- Part-time
- Google Suite
- Customer service
- Computer literacy
- Employee discount
Quick apply
6d
Head of F&B Strategy
TravelodgeHotels —Thame
- Up to £120,000 a year
- Hybrid work
- Bar
- Employee discount
Quick apply
Head of Occupational Health Delivery
Network Rail —Milton Keynes
- £85,395 - £112,583 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Leadership
- Negotiation
- Free parking
- Annual leave
10d
Executive Assistant - Global Logistics
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
9d
Medical Secretary
Watling Street Primary Care Network —Milton Keynes
- From £12.77 an hour
- Full-time
- Administrative experience
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Transport Administrator
L Lynch Plant Hire & Haulage —Hemel Hempstead
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
Quick apply

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head of customer service jobs near milton keynes, bkm

Supervisor

Lindt Careers -
Milton Keynes

Apply Now

Job details

Permanent

Benefits

Company pension

Qualifications

Analysis skills
IT

Full job description

Milton Keynes

A little bit about Lindt

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.

We’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.

How you could help us to Enchant the World with Chocolate

We are recruiting two Supervisors (hours are 20 and 30 hours per week) where you could be a part of our incredible brand new team.

In this role you will …

Support the store management team in motivating, inspiring and developing a team of dedicated chocolate advisors, towards the accomplishment of the retail plan
Contribute to the operational excellence and financial performance of a store in the Lindt UK retail division, using responsible business practices and adhering to all company policies
Embody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations every day
Actively support an environment of collaboration through sharing knowledge, information and encouraging teamwork to drive ideas to action

Where you’ll be based
This role is based in our brand new store in Milton Keynes which is opening this summer.

Key Responsibilities
Maximising Sales Turnover and Store Profitability to Grow and Drive the Business Forward

Use provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets
Track store KPI’s and support the store management team to identify opportunities and risks, supporting a clear course of action
Align with line manager on action plans from store performance reviews
Collaborate with store management team on opportunities for key trading periods

Delivering and Developing Operational Excellence

Contribute to a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store
Maintain awareness of audit and loss prevention controls, delivering full compliance in all areas including inventory, cash reconciliation, deliveries etc.
Comply with company Health and Safety policy and procedure, and take associated actions to ensure a safe working environment for all
Escalate issues to the store management team when necessary in a timely manner

Delivering Outstanding Premium Visibility and Communication with our Customers

Become an expert brand ambassador in delivering the Lindt Service proposition by living the values and personally contributing to a customer centric-culture
Embrace the Global Retail Mystery shop program, using the results to recognise strengths and share best practice
Maintain monthly visual merchandising plan to company standard
Stay informed of current trends and contribute to weekly Competitor Watch of the local market place
Understand and actively anticipate consumer needs and go the extra mile to delight customers

Leading for an Inspiring Place to Work

Take responsibility for developing your own skills and capability and support a learning culture
Collaborate with line manager in order to achieve your own agreed PDP objectives
Participate in monthly 1-2-1s with your Line Manager to guide your own performance
Work with line manager to resolve personal performance issues in a timely manner
Align with line manager on action plans from personal performance reviews

What experience you’ll bring

Proven experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer
Proven track record of delivering performance at a high level within a team
Numerate with good analytical and IT skills
A highly motivated self-starter, with a drive for results
Excellent interpersonal skills, able to build relationships internally and externally
An infectious can do attitude – ready to try new things and enthuse everyone you meet

Being yourself every day

We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.

Living our values everyday

At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.

What you can expect from us

In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, £100 Personal Development Allowance, chocolate allowance; chocolate give-aways, chocolate discount, birthday day off and so much more!

Apply Now

Refine Your Search

head of customer service jobs in milton keynes, bkm

Supervisor

Sales Assistant

Head of Pricing & Commercial Optimisation

Head of Insights

ICT Security Analyst

Head of Transport

Client Operations Manager

Customer Service Assistant

Head of Finance - Group Accounting

Digital Service Designer

Assistant Store Manager

Ticketing Manager

Vehicle Pricing Analyst

Purchasing & Transport Manager (Maternity Leave Cover)

Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS

Head of F&B Strategy

Head of Occupational Health Delivery

Executive Assistant - Global Logistics

Medical Secretary

Transport Administrator

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