It manager Work, Jobs in Milton Keynes, Bkm (with Salaries)

IT Product Manager
Frossell Recruitment —Milton Keynes
- £51,111 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
16h
IT Services Manager
Elizabeth Woodville School —Milton Keynes
- £33,699 - £37,280 a year
- Full-time
- Travel
- Computer networking
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Head of IT
Bucks College Group —Aylesbury
- £45,884.99 - £51,644.61 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Free parking
- Annual leave
3d
IT Business Partner
DHL Supply Chain —Milton Keynes
- Communication skills
- Annual leave
7d
IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head of IT and Systems
Joma Jewellery and Katie Loxton —Banbury
- Monday to Friday
- Continuous improvement
- Team management
- Training & development
- Employee discount
12d
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Continuous improvement
- Scripting
- Financial services
IT Service Delivery Manager
Yusen Logistics (UK) —Northampton
- Full-time
- Microsoft Powerpoint
- English
- Continuous improvement
7d
Incident Manager | S-3 | Chief Information & Resilience Office | Unity Place
A01 Santander UK plc —Milton Keynes
- £56,000 - £84,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer Science
- Analysis skills
13h
Problem Manager (FCDO)
Synapri —Milton Keynes
- Continuous improvement
IT Technology Adoption Lead
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Communication skills
- Employee assistance programme
10h
IT Project Manager
Interpham Consulting —Luton
- Full-time
- PMP
- Engineering
- Bachelor's degree
IT Manager 2
Lumentum —Towcester
- Full-time
- Databases
- Linux
- Manufacturing
6d
EUC & Desktop Support Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Product management
- Organisational skills
- Communication skills
- Employee discount
Quick apply
IT Security Manager
Moto —Dunstable
- Full-time
- Hybrid work
- Sick pay
Quick apply
Service Desk Supervisor
InPost UK —Hemel Hempstead
- Management
- Continuous improvement
- Training & development
- Annual leave
Quick apply
16h
IT Project Manager
Solina Group —Biggleswade
- Full-time
- PMP
- ERP systems
- English
Regional IT Leader – Europe
Watts EMEA Holding B.V. —St. Neots
- Computer Science
- English
- Master's degree
Quick apply
Junior Service Manager - Service Operations
Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
- Annual leave
Unified Comms Manager
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Continuous improvement
Quick apply

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IT Product Manager

Frossell Recruitment
Milton Keynes

Quick apply

Job details

Permanent | Full-time
£51,111 a year
16 hours ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Gym membership
Life insurance

Qualifications

Technical troubleshooting
Customer service call handling
TCP
Driving Licence
Inbound customer enquiry call handling
Stakeholder liaison
Presentation skills
Computer hardware
Organisational skills
IP networking
Customer support
VMWare
Customer interaction
Application support

Full job description

IT Product Specialist

Salary: £51,111 + 25% Annual Bonus
Contract Type: Full time (37.5 hours/week, 08:30 – 17:30, plus an out-of-hours on-call rota)
Location: Field Based (UK & Ireland Travel required)

Overview

An exciting opportunity has arisen for an IT Product Specialist to join a Top 10 global healthcare diagnostics business. Recognised as a best place to work for three consecutive years, the organisation places strong emphasis on employee development and engagement.

As an IT Product Specialist, you will support the customer base with leading-edge IT solutions across system design, installation, configuration, and ongoing support. This is a field-based, customer-facing role covering both hardware and software support for specialist diagnostic IT systems.

The successful candidate will deliver high-quality application and hardware support both on-site and remotely, ensuring customers receive an efficient and reliable service. Travel across the UK and Ireland is required, along with participation in an out-of-hours on-call rota (1 week in every 5).

Key ResponsibilitiesCustomer Service Centre & Telephone Support

Provide first and second-line remote support via telephone
Respond within defined KPI timescales
Accurately log calls electronically in a timely manner
Use remote access tools in line with company policy
Maintain strong data accuracy and high first-time fix rates

IT Systems Planning & Installation

Conduct IT site surveys
Attend and contribute to project meetings
Install and configure product IT systems
Carry out system upgrades at end-of-life
Liaise with customers and third parties as required

Customer Training

Deliver training courses in-house, on-site, and online
Maintain and update training materials in line with current practices
Support development of online learning resources
Develop and maintain customer competency assessments with high pass rates

Personal Development

Complete job-specific training (IT, application, and laboratory-related)
Attend all required company training (e.g. induction, driving assessment)
Undertake technical instrumentation training
Build understanding of CRM systems and internal policies/procedures

Health, Safety & Environment

Complete all required health and safety training
Adhere to company and customer H&S regulations
Follow environmental policies including WEEE compliance and waste procedures

Skills & QualificationsEssential

Strong customer focus
Good organisational skills
Confident presentation skills
Full, valid driving licence
Experience troubleshooting IT systems
Experience providing remote IT support
Awareness of TCP/IP networking
Strong network troubleshooting capability
Ability to interpret technical and scientific documentation

Desirable

Experience in a call/support centre environment
Experience with laboratory IT systems
Knowledge of diagnostic instrumentation
Hardware deployment experience
Knowledge of ASTM/HL7 communication protocols
Knowledge of Microsoft SQL
Knowledge of VMware/Hyper-V
Degree (or equivalent) in a biomedical science-related field
Desktop or server support experience

Benefits

28 days holiday + 8 bank holidays
Annual bonus
Pension scheme
Private healthcare insurance (BUPA)
Cash plan (Simplyhealth)
Income protection insurance
Educational grant scheme
Employee Assistance Programme
Life insurance (6x annual salary)
Perkbox benefits
Gym membership

Pay: £51,111.00 per year

Work Location: On the road

Quick apply

Refine Your Search

it manager jobs in milton keynes, bkm

IT Product Manager

IT Services Manager

Head of IT

IT Business Partner

IT Helpdesk Team Lead

Head of IT and Systems

Technical Operations Manager

IT Service Delivery Manager

Incident Manager | S-3 | Chief Information & Resilience Office | Unity Place

Problem Manager (FCDO)

IT Technology Adoption Lead

IT Project Manager

IT Manager 2

EUC & Desktop Support Manager

IT Security Manager

Service Desk Supervisor

IT Project Manager

Regional IT Leader – Europe

Junior Service Manager - Service Operations

Unified Comms Manager

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