Retentions advisor Work, Jobs in Milton Keynes, Bkm (with Salaries)

Customer Loyalty Advisor
CreatePay —Milton Keynes
- £28,000 a year
- CRM software
- Customer service
Quick apply
1d
Trainee Business Development Executive (HF1341434)
Flourish —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
Quick apply
14d
Mortgage Broker - Partner Advisor
The Mortgage Experts —Northampton
- £60,000 - £100,000 a year
- Remote
- Marketing
Account Executive (HF1341432)
Flourish —Milton Keynes
- £35,000 a year
- Full-time
- Sales
- Communication skills
Quick apply
14d
Service Advisor
RPM Independent Porsche Specialists Ltd —Tring
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
5h
Senior Systems Manager - Data
Silverstone —Silverstone
- Full-time
- Azure
- SQL
- AWS
Quick apply
5d
Specialist Support Executive- BPL
Barclays —Northampton
- Continuous improvement
- Leadership
- Communication skills
1d
Corporate & Commercial Wealth Advisor | S3 | Private Banking & Select Investments| Milton Keynes/Cambridge
A01 Santander UK plc —Milton Keynes
- £56,864 - £85,296 a year
- Full-time
- Hybrid work
- Communication skills
- Banking
14d
Customer Service Advisor
Agria Pet Insurance —Aylesbury
- £25,100 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
13d
HR Business Partner
First Response Group —Milton Keynes
- £45,000 a year
- Customer service
- Bachelor's degree
- Human resources
Quick apply
6d
National Key Account Manager – Commercial Catering
Advance Catering Group —Dunstable
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Business development
- Travel
- Work from home
- Life insurance
Quick apply
8d
Director – Project Management - Global VAT Compliance & Reporting (GVCR)
RSM UK —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Project management
14d
Senior Account Manager
Eckoh —Hemel Hempstead
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Lead Store Advisor, Bicester Village
On AG —Bicester
- Sales
- English
- Supervising experience
Senior Account Manager
Air IT —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Communication skills
- Employee assistance programme
- Employee discount
Employee Relations Manager
Joma Jewellery and Katie Loxton —Banbury
- £42,000 - £52,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Continuous improvement
- Work from home
- Employee discount
13d
Team Lead-Data Engineering
Eckoh —Hemel Hempstead
- Up to £100,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- AWS
- Free parking
- Work from home
Quick apply
11d
Principal Data Engineer
Eckoh —Hemel Hempstead
- From £75,000 a year
- Full-time
- Hybrid work
- SQL
- AWS
- AI
- Free parking
- Work from home
Quick apply
11d
Talent Management Processes and Culture, Advisor
Zebra Technologies —Bourne End
- Full-time
- Project management
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Store Manager - Bicester
Ermenegildo Zegna —Bicester
- English
- Business development
- Leadership
Quick apply

I want to receive the latest job alerts for retentions advisor in milton keynes, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retentions advisor jobs near milton keynes, bkm

Customer Loyalty Advisor

CreatePay
Milton Keynes

Quick apply

Job details

£28,000 a year
1 day ago

Benefits

Casual dress

Qualifications

CRM software
Customer service

Full job description

About CreatePay

At CreatePay, we're a leading provider of payment solutions, dedicated to helping small to medium-sized businesses across the UK streamline and improve their payment processes. Our products are smart, simple, and designed to make life easier for our customers — and that’s exactly the kind of experience we want every interaction with us to deliver.

About the Role

We’re looking for a commercially minded, customer-focused Customer Loyalty & Retention Specialist to join our team.

This role is all about protecting and growing our existing customer base. You’ll speak to customers who are considering cancelling, reviewing their pricing, or reaching renewal - and you’ll work to understand their concerns, find solutions, and retain their business.

You’ll take ownership of pricing reviews, contract renewals, and at-risk accounts, balancing customer needs with commercial outcomes. This is not a reactive admin role. It’s about influencing conversations, negotiating confidently, and turning potential losses into long-term relationships.

If you’re someone who enjoys having meaningful conversations, spotting opportunities, and making commercial decisions that protect revenue, this is for you.

Please note - this role is suitable for UK-Based residents.

Requirements

Key Responsibilities

Proactively contacting customers to renew contracts and ensure continued service satisfaction.
Receiving inbound customer service calls and resolving queries efficiently and professionally.
Manage and respond to cancellation requests, identifying root causes and working to retain accounts wherever possible.
Conduct pricing reviews and present revised offers in line with company retention strategy.
Maintain and update the CRM, including the boarding of new accounts.
Provide support via shared inboxes and respond to internal/external queries efficiently.
Liaise with third-party partners to resolve customer issues and ensure SLAs are met.
Deliver general operational and administrative support across the team.
Assist with basic reporting and data tracking where needed.
Identify and suggest areas for operational improvement and process efficiency.
Support training and upskilling initiatives across the team when required.

What We're Looking For

Previous experience in a retention, loyalty, renewals, or telephone-based customer service role.
Experience working in a card payments or fintech business is a strong plus, but not essential.
Exceptionally organised with strong attention to detail.
Comfortable working across multiple systems and tools (CRM experience is a plus).
A confident communicator, both written and verbal.
Proactive, adaptable, and comfortable with changing priorities.
A natural problem-solver who takes ownership and gets things done.

Benefits

What You’ll Get

25 days’ holiday plus Bank Holidays
Casual dress and relaxed office culture
Regular incentives – including the chance to earn overseas trips!
Free CreatePay Rewards access
Free gym passes
The chance to work in a fast-growing, supportive team where your impact is genuinely felt

Quick apply

Refine Your Search

retentions advisor jobs in milton keynes, bkm

Customer Loyalty Advisor

Trainee Business Development Executive (HF1341434)

Mortgage Broker - Partner Advisor

Account Executive (HF1341432)

Service Advisor

Senior Systems Manager - Data

Specialist Support Executive- BPL

Corporate & Commercial Wealth Advisor | S3 | Private Banking & Select Investments| Milton Keynes/Cambridge

Customer Service Advisor

HR Business Partner

National Key Account Manager – Commercial Catering

Director – Project Management - Global VAT Compliance & Reporting (GVCR)

Senior Account Manager

Lead Store Advisor, Bicester Village

Senior Account Manager

Employee Relations Manager

Team Lead-Data Engineering

Principal Data Engineer

Talent Management Processes and Culture, Advisor

Store Manager - Bicester

I want to receive the latest job alerts for retentions advisor in milton keynes, bkm

Explore jobs in more locations

About CreatePay

About the Role

Requirements

Key Responsibilities

What We're Looking For

Benefits

What You’ll Get

Jobseeker tools

Employer Tools

Browse

Stay Connected