Alarm system & access control Work, Jobs in Milton Keynes, Eng (with Salaries)

Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Customer service
- Data analysis skills
- Continuous improvement
- Annual leave
- Employee discount
CCTV Control Room Officer - Midsummer Place, Milton Keynes
Savills Management Resources —Milton Keynes
- £14.99 an hour
- Day shift
- Microsoft Word
- Management
12d
Control Room and Mobile Patrol Officer
Aegis Support Services —Wolverton
- £13.45 an hour
- Full-time
- Computer literacy
- Bachelor's degree
- Driving
Quick apply
Dedicated Contract Security Officer
UniTrust —Milton Keynes
- £13.45 an hour
- Nights as needed
- Computer literacy
- English
- First Aid Certification
- Employee assistance programme
- Sick pay
Quick apply
Security Officer
UniTrust —Milton Keynes
- £13.45 an hour
- Full-time
- Computer literacy
- English
- First Aid Certification
- Employee assistance programme
- Sick pay
Quick apply
Area Relief Officer
OCS Group —Milton Keynes
- £13.53 an hour
- Overtime
- Customer service
- Communication skills
Quick apply
3d
Practice Administrator (Primary Care)
CMK Medical Group —Milton Keynes
- From £15 an hour
- Overtime
- Human resources
- Data entry
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
13d
Security Duty Manager - Midsummer Place, Milton Keynes
Savills Management Resources —Milton Keynes
- £45,059 a year
- Weekend availability
- First Aid Certification
- Travel
- Training & development
5d
Concierge Security Officer
OCS Group —Milton Keynes
- £13.60 an hour
- 12 hour shift
- Front desk
- Communication skills
Quick apply
11d
Senior Technician
Wilson James —Milton Keynes
- £16.84 an hour
- Full-time
- Communication skills
- Annual leave
- Employee discount
11d
Fire Alarm Service Engineer (CCTV, Intruder, EML, Door Access)
DACT Fire & Security Ltd —Northampton
- £35,000 - £45,000 a year
- Overtime
- Customer service
- Maintenance
- In-person
Quick apply
Facilities Officer
Principal Medical Limited —Bicester
- £32,000 - £37,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
Quick apply
10d
Installation Technician
ACT Response LTD —Tring
- £36,700 - £42,000 a year
- Overtime
- Customer service
- Power tools
- Hand tools
- Annual leave
- Employee discount
Quick apply
Driver
Bupa —Northampton
- £12.90 an hour
- Full-time
- Employee discount
- Gym membership
Quick apply
Security Systems Technical Engineer
ADI Group Services Ltd —Olney
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Security Installation Engineer
Prestige1 Systems —Berkhamsted
- £30,000 - £40,000 a year
- Full-time
- Computer networking
- In-person
- Communication skills
- Gym membership
Quick apply
2d
Data Security Manager
Interpham Consulting —Luton
- Full-time
- Management
Software Engineer (Digital)
Warner Head Office —Hemel Hempstead
- £45,000 - £60,000 a year
- Full-time
- Master's degree
- Free parking
- Annual leave
4d
Fire & Security Systems Engineer
Serco Group —Bedford
- Up to £37,000 a year
- Overtime
- Hybrid work
- Free parking
- Employee assistance programme
Maintenance Person
Westgate Healthcare —Hemel Hempstead
- £14.00 - £14.50 an hour
- Full-time
- Nursing home
- Leadership
- Communication skills
- Employee discount
- Referral programme
Quick apply

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Intelligence and Incident Response Co-ordinator

Wilson James -
Milton Keynes

Apply Now

Job details

£14.58 an hour

Benefits

Cycle to work scheme
Annual leave
Employee discount
Referral programme

Qualifications

Stakeholder collaboration
Customer service
Stakeholder liaison
Incident identification
Incident documentation
Data analysis skills
Incident reporting preparation
Internal department liaison
Microsoft Office Suite
Incident response
Continuous improvement
SIA
Computer skills
Incident log maintenance
Communication skills

Full job description

Permanent
Location: Milton Keynes
Hours: Monday to Friday, 08:00 - 17:00, plus one Saturday every 3 weeks. Participation in an out-of-hours on-call rota will be required.
Pay: £14.58 ph
We are seeking an Intelligence and Incident Response Co-ordinator to join our industry-leading Security Operations Centre (SOC), supporting Santander's Head Office and Retail Estates.
This is an excellent opportunity for someone looking to build a career within the Security and Intelligence sector. Working as part of a specialist Command Centre team, you will play a critical role in monitoring security systems, responding to incidents, managing escalations, and supporting colleagues across the Santander estate.
The successful candidate will be analytical, customer-focused, and able to remain calm under pressure. You will have a proactive approach to incident management, excellent communication skills, and a commitment to delivering exceptional service while maintaining compliance with all operational procedures and regulatory requirements.

About the Role:
Monitor, assess, and manage alarm activations and security incidents across Santander Head Office and Retail Estates.
Act as the first point of contact for all internal and external incident escalations, ensuring prompt and effective resolution.
Respond to alarms, customer calls, and incident notifications within agreed service level targets and performance standards.
Work closely with Santander Security Management and key stakeholders to coordinate effective incident response and operational support.
Produce accurate, detailed, and timely incident reports, maintaining comprehensive records of all actions taken.
Provide professional support and guidance to branch colleagues affected by security-related incidents, including robbery, workplace violence, and other critical events.
Liaise with third-party suppliers and service providers to resolve operational issues and ensure continuity of service.
Contribute to continuous improvement initiatives, team problem-solving activities, and the enhancement of security and incident response processes.
Why Join Us?
Annual leave entitlement of 5.6 weeks
Lifestyle Benefits - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing - Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents.
Financial support
Discounts on hundreds of retail sites
Progression opportunities - many of our team go on to senior and site management roles
A welcoming, respectful team culture
Uniform and full induction provided
Cycle to Work scheme

What we are looking for:
Previous experience in incident management, security operations, control room, customer service, or call centre environments.
Strong customer service skills with the ability to support colleagues and stakeholders during sensitive or high-pressure situations.
Excellent verbal and written communication skills, including the ability to produce clear and concise incident reports.
Proficiency in Microsoft Office applications and strong general IT skills.
Proven ability to analyse information and data to support effective decision-making and incident resolution.
Ability to think clearly, remain calm, and respond effectively during emergencies or under pressure.
Strong team-working skills with the ability to build effective relationships across multiple departments and stakeholders.
Reliable, professional, and highly organised, demonstrating excellent attendance, punctuality, and personal presentation standards.
Desirable Criteria

Previous experience within a Security Operations Centre (SOC) or intelligence-led environment.
CCTV SIA Licence (training and support may be provided for the right candidate).
Experience of process improvement, innovation, or operational change initiatives.
HR or employee welfare support experience.
Interested? Apply now and secure your future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

Apply Now

Refine Your Search

alarm system & access control jobs in milton keynes, eng

Intelligence and Incident Response Co-ordinator

CCTV Control Room Officer - Midsummer Place, Milton Keynes

Control Room and Mobile Patrol Officer

Dedicated Contract Security Officer

Security Officer

Area Relief Officer

Practice Administrator (Primary Care)

Security Duty Manager - Midsummer Place, Milton Keynes

Concierge Security Officer

Senior Technician

Fire Alarm Service Engineer (CCTV, Intruder, EML, Door Access)

Facilities Officer

Installation Technician

Driver

Security Systems Technical Engineer

Security Installation Engineer

Data Security Manager

Software Engineer (Digital)

Fire & Security Systems Engineer

Maintenance Person

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