And operations manager – network planning Work, Jobs in Milton Keynes, Eng (with Salaries)

Area Manager, Central Operations - 1 year Fixed Term Contract
Amazon UK Services Ltd. —Dunstable
- Weekend availability
- Microsoft Excel
- Customer service
- Engineering
- Flexible schedule
Operational Resilience Manager
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee discount
4d
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS
Securitas UK —Milton Keynes
- £14 an hour
- Part-time
- Google Suite
- Customer service
- Computer literacy
- Employee discount
Quick apply
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Dunstable
- Weekend availability
- Oracle
- Salesforce
- English
Product Operations Manager
Kinetic Software —Milton Keynes
- £55,000 - £63,000 a year
- Hybrid work
- SQL
- Mentoring
- Agile
- Employee assistance programme
- Employee discount
Contract Operations Manager
DHL —Milton Keynes
- Day shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
10d
Scheduling Manager
Securitas UK —Milton Keynes
- £35,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
Station Process Excellence Manager, DNN1 AMZL - Delivery Station - FIX
Amazon UK Services Ltd. —Northampton
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
10d
Director – Project Management - Global VAT Compliance & Reporting (GVCR)
RSM UK —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Project management
UK ICQA Operations Manager, EU Quality
Amazon UK Services Ltd. - A10 —Dunstable
- Full-time
- Management
- English
- Bachelor's degree
3d
Lead Delivery Manager
MaPS —Bedford
- £80,000 a year
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
Land and Property Programme Manager
East West Rail —Milton Keynes
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
4d
Area Safety Health and Environmental (SHE) Advisor
Element Materials Technology —Stevenage
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral programme
Centre Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £45,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
Lead Procurement Manager
easyJet —Luton Airport
- Full-time
- Hybrid work
- Management
- Contracts
- Annual leave
International Logistics Manager EU 3PL
Medik8 —Aylesbury
- £40,000 - £60,000 a year
- Project management
- Contracts
- Leadership
- Employee discount
Quick apply
Regional Sector Lead (Health)
Willmott Dixon Group —Hitchin
- Full-time
- Management
- Business development
- No degree
Field Operations Manager
National Grid Electricity Distribution —Northampton
- £64,000 - £82,000 a year
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
4d
Senior Finance Manager FP&A
easyJet —Luton Airport
- Full-time
- Hybrid work
- Project management
- Leadership
- Annual leave

I want to receive the latest job alerts for and operations manager – network planning in milton keynes, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Area Manager, Central Operations - 1 year Fixed Term Contract

Amazon UK Services Ltd. -
Dunstable

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Microsoft Excel
Customer service
Engineering
Logistics
Business processes
English
Analysis skills
Bachelor's degree
Team management
VBA
Communication skills

Full job description

DESCRIPTION

Please note this is 1 year Fix Term Contract

This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. We’re looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences.

The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective. Through the use of tools, management of a team of associates, and coordination with various partners, shift managers are accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network. Shift Manager– AMZL Central Ops will lead a team of up to 10 associates, serving as problem solver and primary escalation point for the team, provide periodic updates to Area/Ops Managers about status of the operation or any major escalations, allocate labour and train new associates, drive continuous improvement into our operation, and enforce SOP compliance and SLAs response times.

Responsibilities:

Oversee the daily headcount planning for the delivery stations
Make decisions and execute in a fast-paced environment.
Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes
Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes
Serve as a problem solver and primary escalation point for the team of associates
Lead a shift with 10+ people working on 3 core areas while owning all aspects of daily operations.
Provide periodic updates to Area Managers about the status of the operation or any major escalations, on a daily basis
Develop best practices and standard work. Drive continuous improvement into our operation.
Enforce SOP compliance and SLAs response times, and escalate any deviation from the standard

- Maintain a full understanding of workflow and daily metrics goals - Review and update SOPs as required

Work with KPI's to drive performance and maintain high standards across the different functions.

Key job responsibilities
Responsibilities:

Responsible for last-mile customer experience, last-mile cost
Use data-driven decision making to achieve daily operational excellence.
Make decisions and execute in a fast-paced environment.
Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes
Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes
Serve as a problem solver and primary escalation point for the team of associates
Maintain a full understanding of workflow and daily metrics goals
Review and update SOPs as required

Identify and address safety hazards within the work Shift, and participate in safety initiatives
Provide vacation coverage for Shift Managers
Ensure successful performance in your business Shift through tracking and reporting metrics

A day in the life
As a CRS Shift Manager, you will be part of a team that drives performance on day to day operations and projects for EU CO. Process adherance/improvement will play a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team. You will be responsible and be accountable for daily metrics. You will be accountable for driving program scoping, roll out and compliance/monitoring and stakeholder experience.

BASIC QUALIFICATIONS

Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field
Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
Experience in ownership of projects and communicating timelines and executing independently
Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
Experience in oral and written communication in English
Experience with planning, performance metrics, and process improvement
Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays
Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

PREFERRED QUALIFICATIONS

Experience managing operations and customer service teams with extensive knowledge of Logistics
Experience experience managing a team of 10+ employees
Experience leading teams and driving results through team members
Experience in performing team building, coaching, and managing
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
You like adventures and taking risks.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

and operations manager – network planning jobs in milton keynes, eng

Area Manager, Central Operations - 1 year Fixed Term Contract

Operational Resilience Manager

Technical Support Team Lead

Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS

Delivery Partner Manager, UKIE DPM

Product Operations Manager

Contract Operations Manager

Scheduling Manager

Station Process Excellence Manager, DNN1 AMZL - Delivery Station - FIX

Director – Project Management - Global VAT Compliance & Reporting (GVCR)

UK ICQA Operations Manager, EU Quality

Lead Delivery Manager

Land and Property Programme Manager

Area Safety Health and Environmental (SHE) Advisor

Centre Manager - Banbury Lodge

Lead Procurement Manager

International Logistics Manager EU 3PL

Regional Sector Lead (Health)

Field Operations Manager

Senior Finance Manager FP&A

I want to receive the latest job alerts for and operations manager – network planning in milton keynes, eng

Related Searches

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Jobseeker tools

Employer Tools

Browse

Stay Connected