Business support advisor Work, Jobs in Milton Keynes, Eng (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Retail Sales Advisor - Milton Keynes 16hrs Part Time
Oak Furnitureland —Milton Keynes
- £43,000 - £45,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
13d
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Every weekend
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Customer Service Advisor
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
7d
Human Resources Administrator
Tatry Group —Milton Keynes
- £28,000 a year
- Full-time
- Administrative experience
- Travel
- Human resources
- Annual leave
- Flexible schedule
Quick apply
18h
L'Oréal Luxe Multi-Brands Beauty Advisor John Lewis Milton Keynes (15 Hours)
l'Oréal —Milton Keynes
- Part-time
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
Resourcing Advisor
DHL —Milton Keynes
- £30,000 - £34,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
1d
Service Advisor
Perrys Motor Sales Ltd —Bletchley
- £28,000 a year
- Full-time
- Communication skills
- Employee discount
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Sales Advisor- Milton Keynes 15 hours- Fixed Term Contract
Angling Direct —Milton Keynes
- £12.21 an hour
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Trainee Business Development Executive (HF1341434)
Flourish —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
Quick apply
9d
Senior Service Desk Advisor
Willow Communications Limited —Northampton
- £32,000 - £35,000 a year
- Full-time
- In-person
- AI
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
14d
Sales Advisor- Milton Keynes 5 hours- Fixed Term Contract
Angling Direct —Milton Keynes
- £12.21 an hour
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Revenues Advisor
Milton-Keynes-Council —Milton Keynes
- £28,598 - £31,022 a year
- Microsoft Office
- Communication skills
- Tax experience
- Annual leave
- Employee discount
8h
Customer Service Advisor - 6 Month Fixed Term Contract
DPD Group UK —Bicester
- £24,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
Marketing Officer - Schools and Colleges Liaison
University of Northampton —Northampton
- £32,080 - £38,784 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- University
Sales Advisor
ProCook —Milton Keynes
- £13.45 an hour
- Part-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Mortgage Advisor
The Mortgage Experts —Bletchley
- £60,000 - £100,000 a year
- Remote

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business support advisor jobs near milton keynes, eng

Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Excel
Customer service
IT
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

business support advisor jobs in milton keynes, eng

Helpdesk Agent (Full Time Office Working inc weekends)

Retail Sales Advisor - Milton Keynes 16hrs Part Time

Customer Complaints Advisor

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Customer Service Advisor

Customer Service Advisor

Human Resources Administrator

L'Oréal Luxe Multi-Brands Beauty Advisor John Lewis Milton Keynes (15 Hours)

Resourcing Advisor

Service Advisor

Contact Centre Advisor (Night Shift)

Sales Advisor- Milton Keynes 15 hours- Fixed Term Contract

Trainee Business Development Executive (HF1341434)

Senior Service Desk Advisor

Sales Advisor- Milton Keynes 5 hours- Fixed Term Contract

Revenues Advisor

Customer Service Advisor - 6 Month Fixed Term Contract

Marketing Officer - Schools and Colleges Liaison

Sales Advisor

Mortgage Advisor

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