Customer support & client services Work, Jobs in Milton Keynes, Eng (with Salaries)

Client Services Coordinator (UK Wholesale)
Ingram Content Group —Deanshanger
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Service/Office Administrator
Elegancy Blinds Limited —Milton Keynes
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
7d
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Protection Adviser
LionHart Mortgages & Protection —Milton Keynes
- £25,000 - £80,000 a year
- Full-time
- Hybrid work
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Success Manager
Total IT Technology Solutions Ltd —Bedford
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Office
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Media Sales Executive - Magazine, Website, Events
Yandell Publishing Ltd —Milton Keynes
- £28,000 - £31,000 a year
- Full-time
- In-person
- Communication skills
- School
- Life insurance
Quick apply
2d
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Office Manager
Vigilant Guardian Security Ltd —Milton Keynes
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
9d
Customer Service and Administration Executive
Clean Linen Services —Banbury
- £28,405.06 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Internal Fleet Account Executive
Arnold Clark —Milton Keynes
- £27,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
9d
Client Solutions Specialist
James and James Fulfilment Ltd. —Northampton
- From £30,000 a year
- Full-time
- Sick pay
Quick apply
Developer
Matrix —Milton Keynes
- Up to £55,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Software development
- Free parking
- Health & wellbeing programme
Quick apply
1d
Warehouse Manager - Live Events Industry
IPS —Bletchley and Fenny Stratford
- £50,000 - £55,000 a year
- Weekend availability
- Management
- First Aid Certification
- IT
- Free parking
- Life insurance
Quick apply
8d
Support Worker - (Recovery) Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
11d
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
15h
Client Success Executive
Incentivesmart Limited —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Employee discount
Quick apply
Governance and Assurance Officer
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Presentation skills
10d
Senior Administrator
Ideal Personnel & Recruitment Solutions Limited —Cranfield
- £15 an hour
- Temporary
- Microsoft Outlook
- Customer service
- School
4h

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customer support & client services jobs near milton keynes, eng

Client Services Coordinator (UK Wholesale)

Ingram Content Group -
Deanshanger

Quick apply

Job details

Full-time

Benefits

On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
English
Organisational skills
Computer skills
Communication skills

Full job description

Company Description

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Join the fast growing Ingram UK Wholesale team as a primary point of contact for our channel customers providing support for their queries and assistance to enable sales.

Essential Duties:

Day to day liaison with channel partners on orders, stock, returns and damages and responsible for initiating appropriate actions arising from these.
Liaise with key channel partners and Ingram concerning data and availability feeds. Determines and corrects errors on the data feed to channels.
Act as primary respondent to Distribution Issues queries; respond to queries from customers and LS UK, US and AUS, concerning title availability on UK managed channel web sites.
Oversight of client metadata, sales reporting, stock and general business queries.
Proactively liaise with Sales Departments and Systems Development to escalate high priority incidents and high business impacts.
Provide data to INGRAM Management and Channel Customers and participate in projects.
To proactively engage in dialogue with clients and customers about their businesses and their requirements of Ingram.
To act as an advocate within Ingram for the service needs and expectations of clients and customers
To participate in Quality Control feedback to other departments in the Company.

Other Duties

Other duties as assigned.
Occasional, essential travel visiting key channels to establish and maintain relationships and knowledge of data feeds and sales activity where appropriate.

Knowledge, Skills and Abilities

Ability to relate to clients on a human level
Ability to deal with difficult clients, and help turn issues into opportunities
Ability to communicate transparently and directly, with both colleagues and clients
Punctual and professional in all circumstances
Knowledge of Microsoft Outlook, PowerPoint, Word and Excel.
Ability to learn new systems quickly.
Ability to work methodically, maintain accuracy in repetitive tasks
Excellent organisational skills
Ability to multi-task multiple ongoing issues to point of resolution.
Highly motivated and proactive self-starter.
Collaborative work style and creative problem-solving mindset.
Strong attention to detail
Excellent writing and communication skills.
Knowledge of organization, operating procedures and policies of the company
Ability to be flexible/multi-task based on workflow demands
Ability to speak, write and read the English language
Ability to develop constructive and cooperative working relationships with others, and maintain them over time
Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations
Ability to maintain consistent, punctual and regular attendance
Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person
Ability to engage in active listening with coworkers, management and clients/customers
Ability to apply new knowledge, technology and procedure to job responsibilities
Ability to meet and maintain performance objectives (standards)
Ability to maintain full time work schedule during normal company operating hours

Qualifications

Education and Experience:

GSCE Level
1 year of publishing or book industry experience.

Essential Physical Demands

Ability to sit at workstation for extended periods of time
Ability to work effectively using a personal computer for long periods of time
Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment

Additional Information

Perks/Benefits:

Competitive salary
Training Opportunities
Free onsite parking
Service Awards

Quick apply

Refine Your Search

customer support & client services jobs in milton keynes, eng

Client Services Coordinator (UK Wholesale)

Customer Service/Office Administrator

Customer Service Specialist

Protection Adviser

Customer Success Manager

Media Sales Executive - Magazine, Website, Events

Helpdesk Agent (Full Time Office Working inc weekends)

Contact Centre Advisor (Night Shift)

Office Manager

Customer Service and Administration Executive

Internal Fleet Account Executive

Client Solutions Specialist

Developer

Warehouse Manager - Live Events Industry

Support Worker - (Recovery) Banbury Lodge

Client Operations Manager

Account Co-Ordinator

Client Success Executive

Governance and Assurance Officer

Senior Administrator

I want to receive the latest job alerts for customer support & client services in milton keynes, eng

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