Department leader Work, Jobs in Milton Keynes, Eng (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Warehouse Manager - Live Events Industry
IPS —Bletchley and Fenny Stratford
- £50,000 - £55,000 a year
- Weekend availability
- Management
- First Aid Certification
- IT
- Free parking
- Life insurance
Quick apply
6d
Housekeeper 32hrs - Midsummer Place, Milton Keynes
Savills Management Resources —Milton Keynes
Service Administrator
Bizerba —Milton Keynes
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
Quick apply
11d
L'Oréal Luxe Multi-Brand Assistant Manager, Boots Milton Keynes (37.5 Hours)
l'Oréal —Milton Keynes
- Full-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
Technical Support Helpdesk Technician – Woodworking Machinery
Felder UK Ltd —Milton Keynes
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Electrical experience
- In-person
Quick apply
2d
Sales Administration Team Leader
Flegg Projects Ltd —Aylesbury
- £36,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
4d
Staff - Raneem's Law Domestic Abuse Specialist Team Leader (OPFCC)
Northamptonshire Police —Northampton
- £33,603 - £35,772 a year
- Full-time
- Flexible schedule
5d
Front of House Assistant
Bannatyne —Milton Keynes
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Lifestyle Receptionist - Full Time
Escapade —Silverstone
- Full-time
- English
- Hotel
- Restaurant
Quick apply
8d
DC Team Leader
H&M Group —Milton Keynes
- Full-time
- Agile
- Employee discount
Quick apply
8d
Quality Assurance Inspection Team Leader (RBAT)
Red Bull Technology Group —Milton Keynes
- Full-time
- Leadership
13d
Partnership Development Officer
Coventry University —Milton Keynes
- £31,009 - £33,470 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee discount
6d
Continuous Improvement Analyst – Customer Care
Lifeplus Europe Ltd —St. Neots
- £31,000 - £36,000 a year
- Hybrid work
- Customer service
- ERP systems
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
University Security Controller
Cranfield University —Cranfield
- £48,760 - £71,050 a year
- Full-time
- University
- No degree
- Communication skills
Logistics Administrator (Full Time)
DM Calibration Limited —Letchworth
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
Test Centre Administrator (Northampton, Northamptonshire, UK) (24086)
Pearson —Northampton
- £13.60 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Trainee Transport Operator
Maritime Transport —Milton Keynes
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
7d
Warehouse Team Leader
Selecta —Hemel Hempstead
- £35,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
12d

I want to receive the latest job alerts for department leader in milton keynes, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

department leader jobs near milton keynes, eng

Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Excel
Customer service
IT
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

department leader jobs in milton keynes, eng

Helpdesk Agent (Full Time Office Working inc weekends)

Warehouse Manager - Live Events Industry

Housekeeper 32hrs - Midsummer Place, Milton Keynes

Service Administrator

L'Oréal Luxe Multi-Brand Assistant Manager, Boots Milton Keynes (37.5 Hours)

Technical Support Helpdesk Technician – Woodworking Machinery

Sales Administration Team Leader

Staff - Raneem's Law Domestic Abuse Specialist Team Leader (OPFCC)

Front of House Assistant

Lifestyle Receptionist - Full Time

DC Team Leader

Quality Assurance Inspection Team Leader (RBAT)

Partnership Development Officer

Continuous Improvement Analyst – Customer Care

University Security Controller

Logistics Administrator (Full Time)

Test Centre Administrator (Northampton, Northamptonshire, UK) (24086)

Trainee Transport Operator

Warehouse Team Leader

Customer Experience Executive

I want to receive the latest job alerts for department leader in milton keynes, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected