Night support Work, Jobs in Milton Keynes, Eng (with Salaries)

Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Nights Team Member
Premier Inn —Milton Keynes
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Glass collector - Saturday night
The Revel Collective —Milton Keynes
- £12.71 an hour
- Part-time
- Bar
- Spanish
- No experience needed
- Annual leave
- Employee discount
Quick apply
Night Crew Member - MOXY Milton Keynes
Hotel Co 51 —Milton Keynes
- £13.03 - £14.03 an hour
- Night shift
- English
- Hotel
- Employee discount
Quick apply
4d
Night Care Assistant
Extra Care —Milton Keynes
- £14.33 an hour
- Part-time
- Communication skills
- Annual leave
- Gym membership
Quick apply
4d
Relief Officer
ASEL —Milton Keynes
- £12.71 - £15.00 an hour
- Weekend availability
- Communication skills
- School
- Employee assistance programme
Housekeeping Assistant
Atlas Hotels —Milton Keynes
- £12.95 an hour
- Employee discount
- Referral programme
Quick apply
3d
Waiting Staff - Part time 18+
The Revel Collective —Milton Keynes
- £10.85 - £12.71 an hour
- Part-time
- Spanish
- No experience needed
- Annual leave
- Employee discount
Quick apply
Waking Night Project Worker
Hightown Housing Association —Newton Longville
- £24,423 a year
- Weekend availability
- Annual leave
- Employee assistance programme
9d
Night Cleaner
Nandos —Milton Keynes
- £12.71 an hour
- Part-time
- No experience needed
- School
- Employee discount
- Referral programme
Travel Sales Consultant
Trailfinders —Milton Keynes
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Dedicated Contract Security Officer
UniTrust —Milton Keynes
- £13.45 an hour
- Nights as needed
- Computer literacy
- English
- First Aid Certification
- Employee assistance programme
- Sick pay
Quick apply
Night Support Worker – Turn Furlong Care Home
West Northamptonshire Council —Northampton
- £13.52 an hour
- Night shift
- Care plans
Bar Team Member
Popworld —Milton Keynes
- Up to £12.71 an hour
- Part-time
- Bar
- No experience needed
- Employee discount
Quick apply
Team Member - Luton Airport-Night Shift
Pret A Manger —Luton
- £16 an hour
- Full-time
- Customer service
- No experience needed
- Annual leave
- Employee discount
Waking Night Support Worker - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £12.98 an hour
- Full-time
- Google Suite
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Night Senior Care Assistant
HC-One - The Applewood —Milton Keynes
- £15.70 - £16.30 an hour
- Night shift
- Care plans
- Leadership
- Free parking
- Annual leave
Quick apply
Kitchen Porter
Hickory's Smokehouse —Milton Keynes
- Up to £15.71 an hour
- Full-time
- School
- Health & wellbeing programme
- Employee discount
Quick apply
Part Time Team Member
Powerleague —Milton Keynes
- Part-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
2d
Security Officer
UniTrust —Milton Keynes
- £13.45 an hour
- Full-time
- Computer literacy
- English
- First Aid Certification
- Employee assistance programme
- Sick pay
Quick apply

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Contact Centre Advisor (Night Shift)

Ostara Systems -
Milton Keynes

Apply Now

Job details

£21,000 - £23,000 a year

Benefits

Company pension

Qualifications

Microsoft Excel
Customer service
GCSE
English
Organisational skills
IT
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment.

We are looking for a performance-driven candidate with effective communication skills to be at the start of the Customers journey, using their excellent customer service skills to identify the caller's requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system.

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution

Manage their own work flow and administrative tasks in line with client SLAs Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.

Communicate both internally and externally with emphasis on a pro-active service delivery

To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.

Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.

To actively promote and act as an Ambassador for the services which our clients represent.

To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.

To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.

Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.

Take proactive steps to positively impact Contact Centre targets & measures. With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.

To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel

Strong verbal and written communication skills within a professional environment 2 years or more experience working in a customer service environment

Ability to read and understand technical documentation

Effective in ensuring the customer is at the forefront of all we do

Demonstrate a strong commitment to customer service in all activities

Demonstrate a desire to learn and succeed in a service environment

Excellent problem-solving skills

Excellent communication & Influencing skills

Experience of working a nightshift.

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

If you feel you match the required criteria we are looking for, then please do not hesitate in applying for the role.

Requirements

5 GCSE passes at grade C or above or equivalent including English and Maths
Excellent communications skills
Exceptional attention to detail
Strong Organisational skills

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Shift Pattern

4 days on, 4 days off rota.

8.30pm 7.30am

The Helpdesk is 24/7 and so Bank Holiday working is required.

Apply Now

Refine Your Search

night support jobs in milton keynes, eng

Contact Centre Advisor (Night Shift)

Nights Team Member

Glass collector - Saturday night

Night Crew Member - MOXY Milton Keynes

Night Care Assistant

Relief Officer

Housekeeping Assistant

Waiting Staff - Part time 18+

Waking Night Project Worker

Night Cleaner

Travel Sales Consultant

Dedicated Contract Security Officer

Night Support Worker – Turn Furlong Care Home

Bar Team Member

Team Member - Luton Airport-Night Shift

Waking Night Support Worker - Banbury Lodge

Night Senior Care Assistant

Kitchen Porter

Part Time Team Member

Security Officer

I want to receive the latest job alerts for night support in milton keynes, eng

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