Technical services manager Work, Jobs in Milton Keynes, Eng (with Salaries)

Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Continuous improvement
- Scripting
- Financial services
Technical Manager
Absolute Taste —Bicester
- Up to £55,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
Quick apply
Production Line Technical Lead
Brioche Pasquier —Milton Keynes
- £42,000 - £50,000 a year
- Full-time
- Computer literacy
- Maintenance
- Continuous improvement
- Employee discount
- Sick pay
Quick apply
Secure Spaces Operations Manager
FCDO Services —Milton Keynes
- £58,209 - £60,810 a year
- Full-time
- Presentation skills
- Training & development
- Leadership
7d
Street Lighting Manager
Ringway —Milton Keynes
- Monday to Friday
- Engineering
- Maintenance
- Continuous improvement
Technical Training Instructor
Scania —Milton Keynes
- £44,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- Mentoring
- Annual leave
- Employee discount
2nd Line analyst - Technical Support
Managed 24/7 Ltd —Milton Keynes
- £26,000 - £37,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Data entry
Quick apply
1d
Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Bachelor's degree
- Accounting
- Business
- Profit sharing
- Annual leave
Project Manager
Network Rail —Milton Keynes
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- PMP
- No degree
- Budgeting
- Free parking
- Annual leave
13d
Associate Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Accounting
- Profit sharing
Project Coordinator
Celestra Ltd —Milton Keynes
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Budgeting
- Employee assistance programme
Leisure Technical Manager
Leisure Solutions Community Trust —Aylesbury
- £45,000 - £50,000 a year
- Weekend availability
- Hybrid work
- HVAC
- Organisational skills
- Employee assistance programme
Warehouse Operator
Mars —Milton Keynes
- £30,200 - £31,300 a year
- Full-time
- Microsoft Word
- Computer literacy
- Quality control
- Free parking
- Annual leave
9d
Senior Treasury Manager
Soho House & Co. —Milton Keynes
- Leadership
- Communication skills
- Employee discount
Quick apply
Team Leader
HM Courts and Tribunals Service —Milton Keynes
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
8d
Senior Project Manager
Turner & Townsend —Milton Keynes
- Full-time
- Engineering
- Business development
- Team management
Quick apply
Project Manager
Harwood —Milton Keynes
- From £65,000 a year
- Computer literacy
- Writing skills
- Project management
Workshop Coordinator
Air IT —Milton Keynes
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Contracts Manager
M & J Group (Construction & Roofing) Ltd —Bedford
- £65,000 a year
- Full-time
- Travel
- Contracts
- Construction experience
Quick apply
Operations Administrator - Order Controller - Milton Keynes
Heroes —Milton Keynes
- Monday to Friday
- Warehouse experience
- In-person
- Communication skills
Quick apply
6d

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Technical Operations Manager

Allica Bank -
Milton Keynes

Apply Now

Job details

Full-time

Benefits

Company pension
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Jira
Scripting and automation in system administration
Stakeholder collaboration
IT team management
Stakeholder liaison
IT service management
User account provisioning
Internal department liaison
User account management
Continuous improvement
Continuous improvement cycles oversight
IT permissions management
Operational security implementation
Scripting
Mobile device management
Management reporting
Financial services
Information technology team management
AI
Communication skills
Operations leadership experience

Full job description

About Allica Bank

Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Role Description

We are looking for a hands-on and forward-thinking Technology Operations Manager to own and evolve our Technology Operations capability. This is a leadership role with delivery accountability. You will lead our service desk team, drive the Joiners, Movers and Leavers (JML) process through robust endpoint configuration and deployment, and build intelligent automation that reduce toil and elevates the colleague experience.

This role suits a technically sharp operator with growth mindset, someone who can define the strategic direction and debug an endpoint script when needed. You will be visible in the office, close to colleagues and stakeholders, and integral to scaling our technology operations as Allica scales.

Principal Accountabilities

Service Desk Leadership

Lead, coach and develop the service desk team, setting clear objectives, SLAs and quality standards.
Act as escalation point for complex or sensitive issues, ensuring swift and colleague-centric resolution.
Define and report on service KPIs and KRIs
Foster a culture of continuous improvement

Endpoint Management

Own the end-to-end configuration, deployment and lifecycle management of macOS and Windows endpoints across the business.
Maintain and evolve MDM/UEM tooling to enforce security policies aligned with regulatory expectations and internal controls.
Ensure device build are consistent, auditable and compliant with Allica’s security standards and data-protection obligations.
Partner with the Security team to embed endpoint hardening, patching cadences and vulnerability remediation into BAU operations

Joiner, Movers & Leavers Process

Lead the technology component of the JML lifecycle – provisioning, access management, and deprovisioning – ensuring zero gap coverage.
Work cross-functionally with people and Security to ensure access rights are granted and revoked accurately and on time.
Maintain complete audit trails for all JML activity to support regulatory and audit requirements.
Continuously improve JML workflows to reduce manual effort and time-to-productivity for new joiners.

Automation & Service Improvement

Identify and prioritise high-volume, repetitive service desk queries and build automation (e.g. self-service portals, runbooks, scripts, workflow tools) to resolve them at scale.
Champion a shift-left approach – empowering colleagues to self-serve safely and reducing ticket volumes without compromising security.
Evaluate and implement tooling that improves operational efficiency, from TSM platforms to AI-assisted support capabilities.
Document operational processes and ensure knowledge is captured, maintained and accessible to the team.

Stakeholder management & Governance

Build trusted relationships with business stakeholders across Operations, Finance, Product and other internal functions.
Manage relationships with technology suppliers and service providers, ensuring effective service delivery and value for money.
Contribute to technology risk and controls framework, support internal and external audits as required

Personal Attributes & Experience

Proven experience leading an IT service desk or technology operations team in a regulated environment (financial services or fintech).
Strong hands-on technical expertise in endpoint management using MDM/UEM platforms.
Deep understanding of the JML lifecycle and associated access management controls.
Demonstrable experience building automation or scripting solutions to reduce manual service desk effort.
Strong grasp of ITSM principles and experience with platforms such as Jira Service management or equivalent.
Excellent analytical, problem-solving, prioritisation, and stakeholder management skills, with the ability to balance business impact, risk, and operational priorities.
Exceptional written and verbal communication skills, with a collaborative approach to working across technical and business functions.
A genuine growth mindset: curious, adaptable and comfortable in a fast-scaling environment.

Desirable

ITIL v4 Foundation certification or higher.
Experience supporting FCA, PRA, Operational Resilience, and financial services regulatory requirements.
Experience with AI-assisted service desk or chatbot automation.
Microsoft certifications relating to Microsoft 365, Security, Identity, or Endpoint Management.

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind:

Full onboarding support and continued development opportunities
Options for flexible working
Regular social activities
Pension contributions
Discretionary bonus scheme
Private health cover
Life assurance
Family friendly policies including enhanced Maternity & Paternity leave

Don’t tick every box?

Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!

Flexible working

We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.

Diversity

We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Apply Now

Refine Your Search

technical services manager jobs in milton keynes, eng

Technical Operations Manager

Technical Manager

Production Line Technical Lead

Secure Spaces Operations Manager

Street Lighting Manager

Technical Training Instructor

2nd Line analyst - Technical Support

Technical Account Manager

Project Manager

Associate Technical Account Manager

Project Coordinator

Leisure Technical Manager

Warehouse Operator

Senior Treasury Manager

Team Leader

Senior Project Manager

Project Manager

Workshop Coordinator

Contracts Manager

Operations Administrator - Order Controller - Milton Keynes

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