technical support advisor Work, Jobs in milton keynes, eng (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Environmental Advisor - Milton Keynes
AG Barr —Milton Keynes
- £37,500 - £40,000 a year
- Full-time
- Analysis skills
- Communication skills
- Employee discount
Quick apply
6d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Specialist Customer Care Advisor - Telephony
Barclays —Northampton
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Senior Service Desk Advisor
Willow Communications Limited —Northampton
- £32,000 - £35,000 a year
- Full-time
- In-person
- AI
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
6d
Customer Advisor
Steven Eagell Limited —Milton Keynes
- Up to £27,500 a year
- Full-time
- Customer service
- Organisational skills
- Automotive diagnostics
- Employee discount
- Referral programme
Quick apply
1d
Senior HR Advisor
Ignition Collective —Towcester
- £32,000 - £38,000 a year
- Hybrid work
- Management
- Driving
- Human resources
- Health & wellbeing programme
- Work from home
Quick apply
2d
Project Manager
Eckoh —Hemel Hempstead
- From £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Free parking
- Work from home
Quick apply
6d
Junior Commercial Advisor
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
Quick apply
Human Resources Manager
Ball Corporation —Milton Keynes
- £55,500 - £92,500 a year
- English
- Human resources
- Business
Quick apply
2d
Know Your Customer (KYC) Team Lead/ SME
Barclays —Northampton
- Microsoft Powerpoint
- Microsoft Excel
- Continuous improvement
6d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
- Sales
Quick apply
Pharmacy Technician
Boots —Milton Keynes
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Customer Success Manager
VitalSource —Milton Keynes
- Full-time
- Hybrid work
- Spanish
- Salesforce
- English
- Employee assistance programme
Quick apply
QHSE Advisor
Framatome —Cranfield
- Full-time
- Presentation skills
- No travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Head Of Voice Platform
Eckoh —Hemel Hempstead
- Full-time
- Hybrid work
- AWS
- Scripting
- AI
- Free parking
- Flexitime
Quick apply
14d
Senior HSE & Training Manager
Atlas Workplace Services —Milton Keynes
- £55,000 - £60,000 a year
- Microsoft Word
- Microsoft Excel
- Analysis skills
Quick apply
EHS Advisor
Weetabix —Burton Latimer
- Full-time
- Microsoft Powerpoint
- Annual leave
Quick apply
6d
Internal Account Manager - UCC/AV
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Referral programme
1d
Planning Advisor - Grade 3 - 34500
Environment Agency —Kettering
- From £29,751 a year
- Part-time
- Customer service
- Presentation skills
- Travel
- Flexible schedule
9d

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technical support advisor jobs near milton keynes, eng

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

technical support advisor jobs in milton keynes, eng

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Environmental Advisor - Milton Keynes

Contact Centre Advisor (Night Shift)

Specialist Customer Care Advisor - Telephony

Senior Service Desk Advisor

Customer Advisor

Senior HR Advisor

Project Manager

Junior Commercial Advisor

Human Resources Manager

Know Your Customer (KYC) Team Lead/ SME

JUNIOR SALES ADVISOR

Pharmacy Technician

Customer Success Manager

QHSE Advisor

Head Of Voice Platform

Senior HSE & Training Manager

EHS Advisor

Internal Account Manager - UCC/AV

Planning Advisor - Grade 3 - 34500

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