Automotive customer service Work, Jobs in Milton Keynes (with Salaries)

Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Aftersales Advisor - Milton Keynes OMODA Jaecoo
Allen Motor Group —Milton Keynes
- £31,063 - £35,500 a year
- Full-time
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Sales Executive
Brayley —Milton Keynes
- £22,500 - £65,000 a year
- Full-time
- Customer service
- Communication skills
- Life insurance
- Referral programme
Quick apply
New Car Sales Advisor - Milton Keynes KIA
Allen Motor Group —Milton Keynes
- £22,770 - £47,500 a year
- Employee discount
- Referral programme
Used Car Sales Advisor - Milton Keynes KIA
Allen Motor Group —Milton Keynes
- £22,770 - £47,500 a year
- Employee discount
- Referral programme
Vehicle Rental Sales Advisor
Longmarsh Ltd —Wellingborough
- £31,973.76 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick apply
5d
Sales Advisor - Milton Keynes Omoda
Allen Motor Group —Milton Keynes
- £22,770 - £47,500 a year
- Employee discount
- Referral programme
Fleet Administration Executive
Return on Investment Ltd —Milton Keynes
- Up to £24,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Databases
- Administrative experience
- Free parking
- Annual leave
Quick apply
Parts Advisor - Milton Keynes KIA 12 Month FTC
Allen Motor Group —Milton Keynes
- £30,000 - £34,000 a year
- Full-time
- Employee discount
Sales Executive
Stratstone Exotics —Milton Keynes
- Customer service
- Annual leave
- Employee discount
Quick apply
Sales Executive
Stratstone —Milton Keynes
- Customer service
- Annual leave
- Employee discount
Quick apply
Office Administrator/Receptionist
Pug1off ltd —Brackley
- £27,000 - £34,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Free parking
Quick apply
5d
Divisional Service Manager - OMODA JAECOO & Chery
Allen Motor Group —Milton Keynes
- £45,000 - £66,000 a year
- Monday to Friday
- Team management
- Travel
- Employee discount
3d
Sales Executive - Audi
Vindis Group —Northampton
- £20,000 - £23,000 a year
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Sales Administration Supervisor
Stratstone —Milton Keynes
- Customer service
- Annual leave
- Employee discount
Quick apply
5d
Customer Service Advisor
Northgate Vehicle Hire —Banbury
- £28,734 a year
- Employee discount
Quick apply
13d
Sales Executive
Evans Halshaw —Milton Keynes
- Customer service
- Annual leave
- Employee discount
Quick apply
Aftersales Advisor - Northampton Transit Centre
Allen Motor Group —Northampton
- £31,500 - £34,000 a year
- Full-time
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Events & Retail Marketing Manager
DUCATI —Towcester
- Weekend availability
- Hybrid work
- Marketing
- Travel
- Budgeting
- Free parking
- Life insurance
Quick apply
Aftersales Product Manager
VolkswagenGroup —Milton Keynes
- Full-time
- Data analysis skills
- Analysis skills
- Product management

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automotive customer service jobs near milton keynes

Customer Complaints Advisor

Return on Investment Ltd -
Milton Keynes

Quick apply

Job details

£24,850 - £26,000 a year

Benefits

Free parking
Annual leave
Company pension
Car scheme

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Complaint handling
Organisational skills
Customer interaction
Communication skills
Negotiation

Full job description

Customer Complaints Advisor
Location: Milton Keynes - Hybrid Working
Salary: £24,850 - £26,000 + Bonus
Hours: Shift-based between 8:30am - 7:00pm Monday to Friday and 9:00am - 1:00pm Saturdays

Help shape exceptional customer experiences

At ROI, we're helping shape the future of fleet by combining people, technology and industry expertise to solve complex challenges for some of the biggest names in automotive. As the UK's leading automotive support agency, we partner with over 70% of automotive brands, delivering customer engagement, technology, insight and marketing solutions that drive measurable results.

As we continue to grow, we're looking for a Customer Complaints Advisor to join our team supporting one of our long-standing automotive partners, Kia.

If you're someone who enjoys solving problems, takes ownership of customer outcomes and thrives in a fast-paced environment, this is an opportunity to make a genuine impact. Every conversation you have helps strengthen customer relationships and contributes to the success of both our clients and our business.

The role

As a Customer Complaints Advisor, you'll support customers across multiple channels including phone, email and webchat, delivering professional, empathetic and efficient resolutions.

Working as part of a collaborative, high-performing team, you'll take ownership of customers from start to finish, ensuring every interaction reflects the high standards our customers expect.

This is a varied and fast-paced role where you'll manage a high volume while maintaining excellent attention to detail and meeting service level expectations.

No two days are the same, so we're looking for someone who stays calm under pressure, communicates confidently and genuinely enjoys helping people.

What you'll be doing

Managing customer complaints and enquiries via telephone, email and webchat.
Taking ownership of cases through to resolution.
Investigating customer concerns with accuracy and attention to detail.
Delivering fair and timely outcomes while balancing customer needs with business requirements.
Working to service level agreements and quality standards.
Collaborating with colleagues and sharing knowledge to deliver the best customer experience.
Continuously developing your knowledge and skills to deliver outstanding service.

What we're looking for

We're looking for people who combine empathy with confidence and enjoy finding solutions.

You'll ideally have:

The ability to understand situations from the customer's perspective.
Excellent written and verbal communication skills.
A calm, resilient and positive approach when handling challenging conversations.
Strong organisational skills with excellent attention to detail.
A proactive approach to problem-solving.
Good negotiation skills and sound judgement.
A collaborative mindset with a willingness to support others and share knowledge.
A desire to learn, adapt and continuously improve.

What you'll get in return

We believe great people deserve a great experience too.

Our benefits include:

£500 annual Health & Wellbeing Allowance to spend on your physical or mental wellbeing.
Hybrid working following training.
Team social events.
Free parking.
Access to Education Bursaries to support your personal and professional development.
Birthday day off plus a birthday voucher.
Company pension.
Healthcare plan.
Annual leave that increases with service.
Employee car purchase schemes.

Why ROI?

At ROI, you'll have the opportunity to do meaningful work that makes a visible difference. You'll be trusted to take ownership, supported by experienced colleagues who value collaboration over ego, and encouraged to keep learning as technology continues to transform our industry.

We're building teams that embrace curiosity, adaptability and continuous improvement, creating rewarding careers in a business that's helping shape the future of fleet.

If you're looking for a role where your work has real impact and you can continue to grow your career, we'd love to hear from you.

Apply today and become part of our journey.

Quick apply

Refine Your Search

automotive customer service jobs in milton keynes

Customer Complaints Advisor

Aftersales Advisor - Milton Keynes OMODA Jaecoo

Sales Executive

New Car Sales Advisor - Milton Keynes KIA

Used Car Sales Advisor - Milton Keynes KIA

Vehicle Rental Sales Advisor

Sales Advisor - Milton Keynes Omoda

Fleet Administration Executive

Parts Advisor - Milton Keynes KIA 12 Month FTC

Sales Executive

Sales Executive

Office Administrator/Receptionist

Divisional Service Manager - OMODA JAECOO & Chery

Sales Executive - Audi

Sales Administration Supervisor

Customer Service Advisor

Sales Executive

Aftersales Advisor - Northampton Transit Centre

Events & Retail Marketing Manager

Aftersales Product Manager

I want to receive the latest job alerts for automotive customer service in milton keynes

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