line support engineer Work, Jobs in milton keynes (with Salaries)

1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
14d
IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
1d
Third Line Support Engineer
Kinetic Software —Milton Keynes
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
2d
1st / 2nd Line Support Engineer
Billing Finance —Northampton
- £30,000 a year
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
Crankcase Oil Mist Detection Specialist
Kidde Global Solutions —Milton Keynes
- Full-time
- Sales
- Presentation skills
- Travel
1st & 2nd Line Support Team Leader
Converge Technology Solutions —Hemel Hempstead
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Windows
3d
PAT Testing Engineer Milton Keynes
JR PAT Testing —Milton Keynes
- Part-time
- Travel
- Flexible schedule
Maintenance Engineer
Virgin Active —Northampton
- £29,000 a year
- Full-time
- Employee discount
3d
IT Support Technician
Amazon UK Services Ltd. —Daventry
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Service Administrator
Bizerba —Milton Keynes
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
Quick apply
6d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Electrical Software Support Engineer
Trimble —Milton Keynes
- Full-time
- AutoCAD
- Engineering
- Electrical Engineering
Engineer
National Highways —Bedford
- £39,340 - £44,970 a year
- Full-time
- Communication skills
11d
Assistant Traffic Engineer
Kier Group —Northampton
- Full-time
- AutoCAD
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
14d
Second Line IT Support Engineer
Novacroft —Northampton
- £35,000 - £38,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Performance Simulation Engineer (PU)
Red Bull Technology Group —Milton Keynes
- Full-time
- No degree
- Python
8d
Software Support and Development Engineer
Dematic Ltd. —Banbury
- Full-time
- Oracle
- Java
- Travel
Service Engineer - Reactive
Caljan —Milton Keynes
- £48,779 a year
- Electrical experience
- Communication skills
- Mechanical knowledge
- Employee assistance programme
- Employee discount

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1st line Support Engineer

Ekco -
Milton Keynes

Quick apply

Job details

14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Azure
Microsoft Office
Mobile device management
Active Directory
Intune
Time management

Full job description

About Ekco

Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.
IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:

On It: We take ownership, follow through, and get things done.
All In : We collaborate, support each other, and commit fully to shared goals.
Connected: We build trusted relationships with colleagues, clients, and partners.
Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

If these values resonate with you, you’ll feel right at home here.

The Role

Day-to-day at Ekco:

As a First Contact Resolution Engineer, you are a cut above the typical 1st Line Engineer. Working from our Milton Keynes HQ, you will be part of a blended team of experienced engineers (1st Line, FCR, 2nd Line). You will be encouraged to follow through on technical issues, as you look to grow your skills and learn more about the varied environments and technologies you will be supporting. You will receive training to support your growth, with a view to progression as you increase your knowledge and standing within the team.

This role is pitched at a level where engineers should be able to resolve above 70% of the tickets coming into the business, which means you’ll be given the freedom and trust to work on every technology that our clients own.

While we hold technical skills in high regard, we are always looking for someone who can bring a can-do attitude and a willingness to improve and learn.

What you’ll be responsible for:

Remote customer support, where you will perform various support tasks(not exhaustive);
- Device Troubleshooting (Desktop/Laptop/Mobile)
- Active Directory / Exchange / Office 365
- Printer Troubleshooting/Configuration
- Network Troubleshooting (Server, Switching)
Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets
Accountable for your own personal ticket queue, ensuring that all tickets are updated and closed in a timely fashion
Supporting the progression of 1st Line/Apprentice engineers within the team

Essential Qualities:

Experience in supporting;
- Device Troubleshooting (PC/Laptop/MAC/Mobile)
- Active Directory / Exchange / Group Policy / InTune
- Microsoft 365 / Azure / MDM
- Networking
Customer centric with great people skills
Proactive and positive approach to problem solving and client interaction

Desirable:

Experience of virtualised Microsoft environments
Experience with Egnyte for file storage
Microsoft Terminal Services/RDP to support level

Personal Qualities:

Takes pride in providing a high level of service
Regularly going above and beyond
Strong attention to detail
Ability to work under pressure and handle difficult situations
Impeccable time management skills with the ability to prioritise effectively

Benefits / Perks

️ Time Off: 25 days annual leave + public holidays
Birthday Leave: One extra day off to celebrate
Company Pension Scheme
️ Health Care
Employee Assistance Programme (EAP) for wellbeing support
️ EkcOlympics: Global team activity challenges
Unlimited access to Pluralsight for continuous development
Real opportunities to grow, including international progression

Why Ekco

Company of the year 2026 Tech Excellence Awards
️ Microsoft’s 2023 Rising Star Security Partner of the Year
First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
A culture rooted in diversity, equality, inclusion & belonging
A commitment to internal mobility and career progression
Flexible, family-friendly working at the heart of our culture
Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.

Quick apply

Refine Your Search

line support engineer jobs in milton keynes

1st line Support Engineer

IT Support Engineer – 1st Line (Managed Service Provider)

Third Line Support Engineer

On-Site 1st/2nd Line Support Technician

1st / 2nd Line Support Engineer

Crankcase Oil Mist Detection Specialist

1st & 2nd Line Support Team Leader

PAT Testing Engineer Milton Keynes

Maintenance Engineer

IT Support Technician

Service Administrator

Technical Support Center Engineer

Electrical Software Support Engineer

Engineer

Assistant Traffic Engineer

Infrastructure Support Engineer

Second Line IT Support Engineer

Performance Simulation Engineer (PU)

Software Support and Development Engineer

Service Engineer - Reactive

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