Technical support manager Work, Jobs in Minworth, War (with Salaries)

Cisco Technical Success Manager
Softcat —Birmingham
- Hybrid work
- Sales
- Travel
- Organisational skills
- Flexible schedule
Technical Account Manager
PIB Group Services Ltd. —Warwick
- Hybrid work
Quick apply
Helpdesk Team Manager
Arcus FM —Redditch
- Up to £36,050 a year
- Full-time
- IT
- Leadership
- Communication skills
- Annual leave
Quick apply
11d
Automotive Technical Support Manager – Aftersales
Segula Technologies —Coventry
- Full-time
- English
- Organisational skills
- Automotive diagnostics
Quick apply
7d
Technical Support Services Manager
Briggs Equipment —Cannock
- Full-time
- Microsoft Powerpoint
- Driving
- Travel
- Employee discount
Quick apply
4d
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- No degree
- Mentoring
- Organisational skills
- Annual leave
4d
Technical Support Team Leader
Gallagher —Warwick
- Customer service
- Communication skills
5d
IT Support Team Leader
Grafton Group Plc —Birmingham
- Up to £45,000 a year
- Management
- English
- Windows
13d
Service Desk Manager
wavenet —Solihull
- Full-time
- Management
- Team management
- Travel
Quick apply
ICT Systems and Network Manager
Bishop Vesey's Grammar School —Sutton Coldfield
- £39,862 - £46,142 a year
- Leadership
- Communication skills
- School
- Free parking
12d
England Women's Account Manager
STATSports —Burton-On-Trent
- Full-time
- Hybrid work
- Travel
- Python
Quick apply
Service Desk Roles (1. Service Desk Lead/ 2.Service Desk Analysts)
FalconSmartIT —Birmingham
- Rotating shift
- Analysis skills
- Communication skills
Quick apply
IT Manager & Hands on Principal Technician
Doocey Group —Tipton
- Full-time
- IT
- Leadership
- Communication skills

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BaseRock IT Solutions —Shrewsbury
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App Support Analyst
TVS Supply Chain Solutions —Birmingham
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Cisco Technical Success Manager

Softcat -
Birmingham

Apply Now

Job details

Benefits

Flexible schedule

Qualifications

Sales
Organisational skills

Full job description

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Customer Experience Team

Today's organisations require a better way to easily manage software across the entire lifecycle. They need to be able to respond to non-stop change as needed, to keep their solutions up to date, and realise the full value of their investments. This is delivered by Softcat's Vendor Customer Success Managers, who are a part of our wider Customer Experience Team. By becoming a member of the Customer Success team, you will be part of a group who are motivated to provide customers with the best experience by supporting them through their agreement lifecycles as well as ensuring that they are maximising their cloud investments.

Success. The Softcat Way.

There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.

Making Cisco adoption seamless, strategic and successful

As a Cisco Technical Success Manager, you will guide customers through their software adoption plans by working closely with Cisco and Softcat teams. You will proactively support existing customers, build strong stakeholder relationships and help drive post sales adoption. The role requires solid knowledge of Cisco software, confidence in technical conversations and some travel to customer and office sites.

As a Cisco Technical Success Manager, you'll be responsible for:

Working closely with the Cisco Customer Success Manager and act as a specialist overlay to Account Managers, the Specialist team and Cisco
Driving renewal and expansion opportunities by supporting strong software adoption across key Cisco accounts
Supporting Cisco partnership programmes, audits and customer engagement, including face to face meetings where needed
Managing pipelines, maintain accurate CRM data and identify opportunities to pass to Sales and Specialists
Contributing to shared team initiatives and proactively seek ways to improve the customer experience

We'd love you to have

Understanding of Cisco security and networking software to confidently support customers with adoption is desirable
Cisco LAER model and key tools such as CCW, EA Workspace and Cisco Licensing Central knowledge is advantageous
Self motivated, goal focused and able to work effectively in a customer facing environment
Strong organisational skills with the ability to manage workload and priorities
Willingness to travel when required to support customers and internal teams

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Hybrid working – 3 days in the office and 2 days working from home
Working flexible hours - flexing the times you start and finish during the day
Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Apply Now

Refine Your Search

technical support manager jobs in minworth, war

Cisco Technical Success Manager

Technical Account Manager

Helpdesk Team Manager

Automotive Technical Support Manager – Aftersales

Technical Support Services Manager

IT Service Desk Team Leader

Technical Support Team Leader

IT Support Team Leader

Service Desk Manager

ICT Systems and Network Manager

England Women's Account Manager

Service Desk Roles (1. Service Desk Lead/ 2.Service Desk Analysts)

IT Manager & Hands on Principal Technician

Other jobs to consider

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