Negotiator/Sales Progressor – Ross On Wye Office
Are you a people person with a passion for property? Do you thrive in a dynamic, customer-focused environment? We’re looking for a hardworking and reliable individual to join our family-run estate agency in our Ross-On-Wye office.
About Us
Established in 2007 through the merger of David James in Brecon and Dean MacMahon in Builth Wells, James Dean has grown into a trusted name in property across mid and South Wales. In 2020, we proudly expanded with the opening of our Abergavenny office, and more recently, our Ross-on-Wye office.
As a forward-thinking, family-run business, we are passionate about people and property. Our hardworking team combines traditional values with a modern approach, aiming to be the number one estate and letting agent in the region. Whether buying, selling, or letting, we pride ourselves on offering honest advice, local expertise, and a personal touch in everything we do.
The Role
We are seeking a Negotiator/Sales progressor to join the team in our Ross-On-Wye office. This is an office based, customer-facing role where your people skills and enthusiasm for property will make a real difference.
Key Responsibilities
· Registering applicants
· Booking in viewings and valuations
· General office admin
· Negotiating offers between buyers and sellers
· Progressing sales through to completion
· Maintaining regular contact with vendors, purchasers, solicitors and mortgage brokers
· Generating valuations and business opportunities from enquiries
· Providing excellent customer service both in person and over the telephone and email
· Ensuring accurate records are maintained on our CRM system
About You
We’re looking for someone who is:
- Friendly, approachable, and confident with people
- Passionate about property and eager to learn
- Honest, trustworthy, and dependable
- Experienced in sales or customer service
- Highly organised with excellent attention to detail
- Motivated and determined attitude, committed to winning more business and driving the company forward
- Comfortable working both independently and as part of a small team
Requirements
- Excellent communication and interpersonal skills
- Background in sales or customer service (estate agency experience an advantage)
- Full UK driving licence (preferred)
- Good IT and organisational skills
- A positive, can-do attitude with willingness to go the extra mile
What We Offer
- A supportive, close-knit working environment
- Opportunities to grow and develop within the business
- The chance to make a real difference in people’s property journeys
- Competitive salary, dependent on experience
Working Hours
- Monday, Tuesday & Friday: 9:00am – 5:30pm
- Every other Saturday: 9:00am – 1:00pm
- Lunch: 1 hour, staggered to ensure the office remains open
- Please note: Some later finishes will be required for viewings
Holidays
16 days plus bank holidays falling on normal working days (January to December).
Salary
Depending on experience. Starting at £16,500
Start Date
As soon as possible.
We reserve the right to amend this job description in line with the needs of the business.
Pay: £16,500.00-£20,000.00 per year
Work Location: In person
