Retail customer service representative Work, Jobs in Mitcheldean, Gls (with Salaries)

Customer Service Advisor
Stock N Lock Self Storage —Worcester
- From £26,400 a year
- Weekend availability
- Sales
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
Retail Customer Service Assistant - Nights
bp Retail —Tewkesbury
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Customer Service Representative - Bristol
Diligenta —Bristol
- £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Representative
William Hill —Cheltenham
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
9d
Junior Customer Service Advisor
Home Leisure Direct Ltd —Thornbury
- £26,600 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Support Coordinator
Taylor Wimpey —Bristol
- Customer service
- Annual leave
- Employee discount
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Sales & Customer Services Administrator
Eastwood Park —Wotton-under-Edge
- £27,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
Weekend Customer Services Team Leader
Almondsbury Garden Centre —Almondsbury
- £12.71 - £13.00 an hour
- Part-time
- Management
- English
- Driving
Quick apply
4h
Customer Service Advisor
Connells Group —Bradley Stoke
- From £25,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d

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Customer Service Advisor

Stock N Lock Self Storage -
Worcester

Quick apply

Job details

Permanent | Full-time
From £26,400 a year

Benefits

Store discount
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Sales
Customer service
Merchandising
English
Microsoft Office
Communication skills

Full job description

Customer Service & Sales Advisor Job Description

The Role

Stock N Lock Self Storage Ltd is looking for a smart, hard-working, self-starting, motivated and outgoing individual who desires to be part of a fast-growing, professional, award-winning team.

Working within a dedicated and hard-working team, you will have the opportunity to work with intelligent, talented, and driven people. Being part of a tight-knit team will mean you can have an immediate impact and be highly visible to Senior Management.

This represents a fantastic opportunity for the right individual to grow and develop within the business, progressing their career over the medium to long term. Self Storage is a new, vibrant, and fast-growing market in the UK, and you will be gaining skills as we continue to expand.

Our stores are staffed 7 days a week, including Saturdays (09:00 – 17:00) and Sundays (11:00 – 17:00) and you will need to be willing to work weekends on a shift pattern, within your team.

Main Duties and Responsibilities

Your main duties and responsibilities will include, but not be limited, to the following:

· Client Services: Meet and greet both existing and new clients (in person and over the phone), put them at ease and understand their needs and wants. Establish a good working relationship with them and address their requirements. All client’s enquiries, emails and phone calls will be responded to in a timely manner. All communications will be carried out swiftly and professionally, and you will be given the opportunity to help maintain client accounts properly and in good order.

· Sales: Once you have proven your client handling skills, you will be given the opportunity to assist in maximising occupancy and economic efficiency of the store, meeting sales targets, driving ancillary sales and merchandising, contacting local businesses and domestic customers, ensuring all enquiries and contacts are properly recorded and helping to achieve a high enquiry conversion ratio. You will have ownership of your clients and will serve clients from initial contact / enquiry right through to move in, with full responsibility for maintaining good client service and relationships once on board. Your sales strategy will be entirely driven by good customer service first and foremost, which will be evidenced by the success of your sales.

· Store Maintenance: Conducting shared daily routines and check to ensure the store is clean and secure with all facilities fully operational. Helping the team to ensure that store presentation always exceeds customer expectations through effective planning and time management. Noting any damage and taking immediate and appropriate action to rectify. This does mean rolling up your sleeves and getting your hands dirty.

· General Administration: General administration duties including emailing, client correspondence, office administration, filing client records, accepting and dealing with deliveries, stock taking, and store audits and generally doing your part to assist in the daily running of the store.

· Other Duties: As may be required on a day-to-day basis. These include following daily procedures as laid out, completing daily checklist, observing security measures as well as relevant health & safety and fire regulations, and any other tasks and duties which your store manager or senior management may reasonably require you to undertake.

Skills and Abilities

We are hiring for attitude first and foremost. Your core set should include the following:

· Optimistic, positive, gregarious, and outgoing personality; polite, well-spoken, well presented and courteous.

· Friendly, helpful, and understanding, with an ability to put people at ease and evidence of both strong life skills and a level of maturity.

· A desire to assist others and find out ways in which we can help address their needs.

· Strong interpersonal skills and persuasive nature.

· Effective communication skills, with good written English and strong numerical skills (will be tested).

· Competent MS office user.

· Organised, efficient, and good timekeeping are essential.

· A self-starter with the ability to work on your own initiative.

Previous experience in consultative sales and /or customer service is essential. Previous self storage experience particularly welcome.

Training

We will support your training requirements and provide assistance wherever possible in helping you to determine the direction in which you wish to take your career. Both on the job and formal training will be provided as required, starting with our induction process the day you join.

Rewards

· Quarterly store performance bonus scheme.

· 28 days holiday initially, rising to 33 days.

· 25% discount on packaging materials and room rental.

Job Types: Full-time, Permanent

Pay: From £26,400.00 per year

Benefits:

On-site parking
Referral programme
Sick pay
Store discount

Ability to commute/relocate:

Worcester WR2 4GG: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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retail customer service representative jobs in mitcheldean, gls

Customer Service Advisor

Retail Customer Service Assistant - Nights

Customer Service Representative - Bristol

Customer Service Representative

Junior Customer Service Advisor

Customer Support Coordinator

Customer Support & Operations Administrator

Sales & Customer Services Administrator

Weekend Customer Services Team Leader

Customer Service Advisor

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