Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.
Document Controller
Chester, Cheshire
£32,606 - £34,322 per year
35 hours per week – Monday to Friday
We have an opportunity for a Document Controller to join our team based within the Development function of Beech Grove Homes, our in‑house construction division. The successful candidate will join a six‑strong Design Team, responsible for delivering comprehensive design and technical support throughout the department.
As Document Controller you will be responsible for ensuring the accuracy, organisation, and distribution of project documentation in accordance with departmental standards. The role includes managing version control, preparing and issuing technical information, supporting all teams within the department with structured document packs, maintaining compliance with established procedures, and serving as the central point of contact for document‑related enquiries.
The role of Document Controller will include:
- Ensuring all design documentation is controlled and maintained in a methodical manner and issued within set timescales
- Managing and maintaining the content of the Group's electronic document management system, Sharefile, including managing access permissions for consultants and third parties and checking uploads are compliant
- Monitoring the flow of design documentation, notifying teams of revised drawings, arranging for documents to be distributed to sites ensuring superseded documents are filed accordingly and advising on any non-compliance
- Reviewing and updating procedures, guidelines and workflows related to the document control process and assisting with development of internal quality systems and templates
- Developing, building and maintaining relationships with internal and external stakeholders including architects, engineers and consultants to ensure documents are accurate, up to date and document issue registers are complete
- Supporting relevant teams with the workflow process answering data management queries, advising of best practice and ensuring colleagues understand data and document requirements
- Assisting with all documentation for pre-construction consultant and utility appointments; liaise with consultants and utilities, ensuring accurate quotes and tenders are received within the required timescales
- Managing data within technical trackers and utility applications responding to requests for information by running, analysing and providing reports to senior management
- Supporting the team by downloading all relevant documents, managing filing systems, Operation and Maintenance manuals and keeping files up to date. General project administration including scanning and printing of documents and preparation of required site documents
Skills and experiences:
- Literacy and numeracy equivalent to passes in GCSE English and Maths
- Proven experience of providing administrative services
- Understanding of the key documents, processes and compliance requirements for Housebuilding
- Recent experience of providing administrative support to senior management
- Excellent organisational and planning skills
- Good interpersonal and customer care skills
- Travel is a requirement of the role, therefore a full valid driving licence is essential
Why work for us?
We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £32,606 per annum (rising to £34,322 per annum after 12 months, subject to satisfactory performance)
View the job profile (if the link is unavailable please visit the Sanctuary careers website)
Closing Date: 17 July 2026
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you [email protected]
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
