Retentions advisor Work, Jobs in Mollington, Chs (with Salaries)

Card Services Advisor
Love2shop —Birkenhead
- £24,800 a year
- Overtime
- Financial services
- Communication skills
Quick apply
10d
Account Executive
Brakes —Ewloe
- £28,815 a year
- Full-time
- Sales
- Customer service
- Salesforce
14d
Junior Customer Success Manager
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Annual leave
2d
Teamlead Customer Success Management
Booking Experts —Chester
- Hybrid work
- Hospitality
- Analysis skills
- Leadership
- Annual leave
2d
Customer Retentions Advisor
PHSGroup —Warrington
- £25,000 a year
- No weekends
- Sales
- Free parking
- Employee discount
HR Business Partner
Genus Plc —Nantwich
- Full-time
- ERP systems
- Microsoft Office
- Programmable logic controllers
- Employee assistance programme
7d
Mortgage Broker - Partner Advisor
The Mortgage Experts —Warrington
- £60,000 - £100,000 a year
- Remote
- Marketing
Quick apply
Senior Manager - Operations - Joint International Crime Centre (JICC)
National Crime Agency —Warrington
- £67,609 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
3d
HR Advisor
Allied Pharmacies —Liverpool
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Employee discount
Quick apply
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Compliance, Risk and Assurance Lead - Rail Services
Arriva UK Trains Limited —Crewe
- Hybrid work
- Management
- Analysis skills
- Travel
Quick apply
10d
Account Manager
Angel Solutions —Liverpool
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Communication skills
- Annual leave
Quick apply
QHSE Advisor
Yokogawa —Runcorn
- Full-time
- Analysis skills
- Continuous improvement
- Referral programme
Senior HR Business Partner
Sisk —Warrington
- Full-time
- Analysis skills
- Human resources
- Business
- Annual leave

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retentions advisor jobs near mollington, chs

Card Services Advisor

Love2shop -
Birkenhead

Quick apply

Job details

Full-time
£24,800 a year
10 days ago

Qualifications

Live chat
Financial services
Communication skills

Full job description

Job Advert

Customer Operations Advisor

Location: Valley Road, Birkenhead (potentially the opportunity to work some days from home once training is completed)
Contract: Fixed-Term (July 2026 – January 2027)

Monday – Friday 9am – 5pm

Salary £24,800 per year

Overtime from October – December (including some Saturdays)

No holidays can be taken in November & December

About the role

We’re looking for a customer-focused and detail-driven Customer Operations Advisor to join our Love2shop team on a fixed-term basis during one of our busiest and most exciting periods of the year.

You’ll be at the heart of our customer experience—supporting customers across phone, email, live chat and social media, resolving queries quickly and efficiently, and ensuring every interaction leaves a positive impression.

What you’ll be doing

Acting as a subject matter expert across our range of physical and digital products
Supporting customers across multiple channels (phone, email, live chat & social)
Resolving queries first time wherever possible, including balance enquiries, refunds and replacements
Investigating and resolving issues such as missing orders or failed transactions
Supporting customers with account management and self-service tools (web & app)
Monitoring social media and responding to customer feedback and queries
Carrying out KYC checks and supporting fraud, AML and compliance processes
Handling sensitive requests including account closures and GDPR requests
Making outbound calls to support customer engagement and retention
Identifying opportunities to improve processes and enhance the customer journey

What we’re looking for

Proven experience in a busy, customer-facing role
Confidence supporting customers across multiple channels
Strong communication and problem-solving skills
High attention to detail and ability to handle sensitive data
A team player with a proactive and positive approach
Comfortable working in a fast-paced, constantly evolving environment
Knowledge of FCA regulations, GDPR or financial services (desirable)
Familiarity with Love2shop products (desirable)

What you’ll bring

A genuine passion for delivering great customer experiences
The ability to stay calm under pressure and manage competing priorities
A curious mindset—always looking for ways to improve and learn
Accountability and ownership of your work
A collaborative approach, working closely with teams across the business

Why join us?

This is a fantastic opportunity to gain experience in a fast-paced, customer-first environment during a key seasonal period. You’ll be part of a supportive and collaborative team where your ideas and input truly matter.

Quick apply

Refine Your Search

retentions advisor jobs in mollington, chs

Card Services Advisor

Account Executive

Junior Customer Success Manager

Teamlead Customer Success Management

Customer Retentions Advisor

HR Business Partner

Mortgage Broker - Partner Advisor

Senior Manager - Operations - Joint International Crime Centre (JICC)

HR Advisor

Customer Experience Manager

Compliance, Risk and Assurance Lead - Rail Services

Account Manager

QHSE Advisor

Senior HR Business Partner

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