Retail shop managers Work, Jobs in Morden, Gtl (with Salaries)

Team and Customer Experience Manager
House of CB —London
- £15.75 - £20.19 an hour
- Part-time
- Customer service
- Bachelor's degree
- In-person
- Employee discount
Quick apply
Senior Store Assistant (keyholder)
Toolstation —Merton
- £13.46 an hour
- Part-time
- Employee discount
Branch Manager
CITY ELECTRICAL FACTORS LTD —London
- £35,000 - £50,000 a year
- Full-time
- Management
- Sales
- Salesforce
- Employee discount
Quick apply
Deputy Manager
Iceland —Croydon
- £34,188 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Customer and Trading Manager - Online
Sainsbury's —Epsom
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Deputy Manager
Aldi —London
- £16.13 - £16.45 an hour
- Customer service
- Time management
- Annual leave
Retail Showroom Manager
TILE MOUNTAIN LTD —Croydon
- £34,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
6d
Shift Manager (Inside M25)
Iceland —London
- £12.76 - £13.99 an hour
- Full-time
- Retail management
- Employee discount
- Referral programme
Duty Manager
Zest Leisure Group —London
- £33,000 - £38,000 a year
- Weekend availability
- Sales
- In-person
- Communication skills
- Employee assistance programme
- Gym membership
Supervisor
Miniso —Kingston upon Thames
- £13.10 an hour
- Part-time
- Merchandising
- IT
- In-person
- Store discount
- Employee discount
Quick apply
5d
Store Manager - Full Time
Wingers Epsom —Epsom
- £36,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- English
- Free parking
Quick apply
4d
Argos Shift Manager
Sainsbury's —Croydon
- From £31,150 a year
- Sales
- Customer service
- Driving
- Employee discount
Skin Studio Manger
Skin Matters —London
- £18 - £22 an hour
- Weekend availability
- Hospitality
- Microsoft Excel
- Management
- Employee discount
- Sick pay
Quick apply
11d
Assistant General Manager
Zest Leisure Group —London
- £42,000 - £48,500 a year
- Weekend availability
- Management
- Sales
- In-person
- Employee assistance programme
- Referral programme
Customer and Trading Manager - Nightshift
Sainsbury's —Croydon
- From £34,450 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Assistant Manager
JDSPORTS —Redhill
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply
Global In-Store Experience Senior Manager
Coty Inc. —London
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
6d
Lead General Merchandise Manager
Sainsbury's —Warlingham
- From £36,250 a year
- Management
- Leadership
- Employee discount
Deputy Store Manager
Starbucks —Croydon
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Senior Sales Assistant (32 Hours) - Oxford Street (New Store Opening)
Charles Tyrwhitt —London
- Overtime
- Customer service
- Communication skills
5d

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Team and Customer Experience Manager

House of CB
London

Quick apply

Job details

Part-time
£15.75 - £20.19 an hour

Benefits

Employee discount

Qualifications

Customer service
Bachelor's degree
Retail management
Leadership
Communication skills
Marketing

Full job description

Join the House of CB team as a Team and Customer Experience Manager in our Oxford Street , London store and become a key player in an evolving global fashion phenomenon.

Who We Are:

House of CB is a leading British womenswear brand, internationally acclaimed for its high octane, statement designs for every occasion. The brand has evolved from the signature bodycon dresses to gorgeous statement pieces that are unmistakable House of CB. Our founder, Conna Walker, is inspired by iconic women, killer curves and everything empowering. She wants women to feel sexy and powerful simultaneously when wearing House of CB. So that’s what she created; a brand that makes pieces for real women who own their femininity.

What You'll Do:

To lead and inspire the store team to deliver an exceptional customer experience while supporting, developing and engaging our people. The role champions service excellence, team culture and operational standards, ensuring both customers and colleagues feel valued.

Customer Experience

· Promote a positive shopping experience by greeting, engaging, and assisting customers at all touch points to ensure an exceptional level of customer service and satisfaction.

· Lead by example to confidentially advise and surprise customers by holding excellent collection & product knowledge through accurately describing product features and benefits.

· Actively ensure the store is clean, well maintained, and standardised.

· Partner with the VM/Ops team to ensure the shop floor is visually inviting and fully replenished.

· Embed the use of customer services expectations at all touch points to ensure an empowering lasting impression.

· Manage and promote customer KPIs by always leading by example.

· Capture customer feedback through regular in-store observations, identifying opportunities to enhance and deliver a premium customer experience.

Growth

· Strive to achieve and exceed daily and weekly sales targets.

·Have a full awareness of store targets an daily KPI targets and utilise all reports to highlight any opportunities.

·Ensure your team keep up to date with everything HOCB has to offer so they can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness.

·Analise Top 10 data to help build knowledge of trade activity to highlight potential commercial opportunities.

·Work with store management to drive profit growth by maximising sales opportunities and promoting a proactive, can-do approach to cost control.

·Effectively manage payroll spend with budget and company guidelines.

·Investigate and analyse till discrepancies.

Team

·Identify staffing issues and support with recruitment, interviewing, hiring and inductions to hire an inclusive and diverse team.

· Role model our service expectations and ensure our Teams work with them in mind Seek out opportunities for self-development; this is as important as that of your Teams Responsible for effective resourcing and scheduling - this underpins operational success and strong team.

·Aid the Store Manager to create a culture that rewards and recognises both individual and strong team performance.

·Aware of key people policies and procedures, which allows performance issues to be proactively identified and managed

· Ensure your team are fully trained to keep the store environment safe for our customers and Team Members by understanding their responsibility to follow all H&s procedures

·Manage and oversee the team to ensure all employees are fulfilling assigned tasks and achieving brand expectations.

·Promote a loyal and honest working environment.

·Support the Store Manager to recognise and develop individual talent and champion recognition.

·Actively share knowledge and best practices with the team to maintain consistent store operations.

·Use initiative to multi-task and support the needs of the store & customers.

Compliance

·Always adhere to Company policies and procedures as outlined in the employee contract and handbook.

·Assist with increasing profit and reducing loss within the store.

·Promote, execute, and train the team about House Rules and customer experience.

·Assist in taking responsibility with following and enforcing all Health & Safety guidance to promote a safe working environment.

· Follow detailed HR processes to assist the Store Manager.

·Support the Store Manager to deliver the brand’s vison and expectations.

·Positively represent House of CB by acting as a brand ambassador.

·Actively control risks by preventing the theft or damage of goods, company property or resources from the business, where safe to do so.

·Assist in completing monthly store audits to evaluate, assess and improve store compliance.

·Confident at raising any concerns or issues which may impact store performance to the Store Manager.

· Any other duties as required.

Who We Are Looking For:

Bachelor degree desirable.
A proven track record of retail management and leadership experience.
A passion for delivering outstanding customer service and dedicated to exceeding expectations.
Strong communication skills to effectively lead, motivate and retain talent.
Flexibility in working hours with weekend availability to accommodate our dynamic environment.
Holds a proactive mindset, uses initiative and is a critical thinker.
Ability to multi-task with ease in a fast-paced environment.

What We Offer:

Recieve a competitive rate of pay that reflects your experience and contribution.
Brand discount.
Unlock a monthly monetary bonus based on your store’s performance.
Celebrate your birthday with a paid day off.
Part Time Position: 24hrs and 32hrs

Job Types: Part-time, Permanent

Benefits:

Employee discount

Experience:

Retail management: 2 year (required)

Work Location: In person

Job Type: Part-time

Pay: £15.75-£20.19 per hour

Benefits:

Employee discount

Work Location: In person

Quick apply

Refine Your Search

retail shop managers jobs in morden, gtl

Team and Customer Experience Manager

Senior Store Assistant (keyholder)

Branch Manager

Deputy Manager

Customer and Trading Manager - Online

Deputy Manager

Retail Showroom Manager

Shift Manager (Inside M25)

Duty Manager

Supervisor

Store Manager - Full Time

Argos Shift Manager

Skin Studio Manger

Assistant General Manager

Customer and Trading Manager - Nightshift

Assistant Manager

Global In-Store Experience Senior Manager

Lead General Merchandise Manager

Deputy Store Manager

Senior Sales Assistant (32 Hours) - Oxford Street (New Store Opening)

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