office manager Work, Jobs in more, shr (with Salaries)

Office Administrator
Lewis Arborcare Ltd —Bridgnorth
- £28,260 - £32,240 a year
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- Microsoft Word
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- Free parking
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Office Administrator

Lewis Arborcare Ltd
Bridgnorth

Quick apply

Job details

Permanent | Full-time
£28,260 - £32,240 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Typing
Communication skills
Time management

Full job description

An overview of the company:

Lewis Arborcare Ltd is a busy, well established tree management company carrying out tree surgery, forestry and landscape services throughout the Midlands.

We have a large and diverse client base, ranging from local authorities, housing associations and developers to rural estates, landowners and residential home owners.

About the role:

A vacancy has arisen for an experienced administrator to manage the office systems of the business in a busy and often dynamic office environment where no two days are the same.

The successful applicant will have an adaptable and diligent approach, with proven experience in a similar role. Strong communication and time management skills and the ability to form excellent relationships with clients and colleagues are essential.

The main duties of the role include:

Work closely with the MD and Contract Manager to organise and plan workload and co-ordinate operations.
Management of client enquiries and maintain workload database.
Liaison with clients to arrange appointments for estimates , schedule work, and follow up with quality management courtesy calls.
Management of internal HR processes, recruitment programmes and collection of staff PAYE timesheet information.
Processing of supplier and client invoices, internal paperwork and documentation.
Arranging vehicle fleet servicing, repairs and statutory testing, including associated record keeping.
Organising training and maintaining staff certification and records.
Organising staff appraisals, minute keeping and updating records and action plans.
Liaising and maintaining excellent working relationships with utility companies and local authority planning and permit teams to facilitate projects.
Maintain and renew accreditations, health and safety documentation and insurance policies.
Ensure established procedures are effective, identify areas for improvement and revise existing procedures in liaison with the management team.
Organise staff briefings and meetings and attend where required. Record minutes and create action plans.
Oversee diary planning for all operational teams and management.
Manage and respond to email correspondence in a timely manner.
Prepare detailed client quotations and job specifications.
Maintain accurate records and filing systems electronically and in hard copy.
Source and purchase outsourced services, equipment and supplies.

Key Skills Required:

Extensive experience in dealing with the general public.
Demonstrate a strong commercial awareness and intuitive business decision making ability.
The ability and flexibility to work in an often-high paced ever-changing environment.
Excellent written and verbal communication skills with the ability to communicate effectively with both commercial and domestic clients in a friendly and professional manner.
Proven experience of working in a similar administration role.
Excellent attention to detail.
Knowledge and experience of working with Microsoft Office: Word, Outlook, and Excel.
Excellent typing skills.
The ability to integrate and work successfully as part of a small team.
The ability to form and maintain excellent client and colleague relationships.

Job Types: Full-time, Permanent

Pay: £28,260.00-£32,240.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Bridgnorth, Shropshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

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