Collection agent Work, Jobs in Moreton In Marsh, Gls (with Salaries)

Sales Team Leader - Central Reservations
Barons Eden - Reservations —Moreton-In-Marsh
- £32,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
3d
Patient Contact Centre Navigator
Principal Medical Limited —Banbury
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Rental Agent
SIXT UK —Tewkesbury
- £27,381.90 a year
- Full-time
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply
Multi Site Accommodation Manager
Alexander group —Alcester
- From £30,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Travel
- Free parking
Quick apply
Sales Associate
TUMI —Bicester
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Collections Advisor
Warwick Nub News —Leamington Spa
- £25,000 - £28,000 a year
- Customer service
- Negotiation
- Employee discount
8h
Reservations and Events Coordinator - The Old Parsonage Hotel
The Oxford Collection —Oxford
- £13.32 an hour
- Full-time
- Hospitality
- Bar
- Management
- Employee assistance programme
- Employee discount
Quick apply
9d
Business Park Community Manager
Bidwells —Oxford
- Full-time
- Social media management
- Organisational skills
- Communication skills
- Employee discount
Experienced Data Analyst
iPipeline —Cheltenham
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Health & wellbeing programme
- Annual leave
6d

More jobs to discover

Find similar jobs that you might be interested in.

Patient Contact Centre Navigator
Principal Medical Limited —Banbury
To provide frontline telephone support by handling incoming calls, recording information accurately, and delivering clear guidance to callers.
£25,000 - £26,000 a year
Quick apply
Patient Administration Manager - Endoscopy
George Eliot Hospital NHS Trust —Nuneaton
This role is central to the effective management of endoscopy patient pathways, supporting cancer, surveillance and routine activity, and driving improvements…
£32,073 - £39,043 a year
6d

I want to receive the latest job alerts for collection agent in moreton in marsh, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Sales Team Leader - Central Reservations

Barons Eden - Reservations
Moreton-In-Marsh

Quick apply

Job details

Full-time
£32,000 a year
3 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Hospitality
Sales
Customer service
Upselling
Microsoft Office
Leadership
Communication skills

Full job description

Sales Team Leader - Central Reservations

Location: Moreton-in-Marsh

About Us

At Barons Eden, we are a collection of award-winning spa and hotel destinations, committed to delivering exceptional experiences. Our mission is to treat every guest as a friend of the family, creating positive and memorable moments during their stay. We value individuality, flair, and operational excellence, fostering a close-knit team that champions passion and positivity.

About the Role

We are looking for a commercially driven Sales Team Leader to lead a team of Reservations Agents, with a clear focus on maximising conversion, revenue, and sales performance.

In this role, you will take ownership of your team’s sales results, coaching agents to deliver high conversion rates, identify upselling opportunities, and consistently achieve revenue targets while maintaining an excellent guest experience.

Key Responsibilities

Driving Sales Performance

Owning your team’s delivery against sales KPIs (conversion rate, revenue, average booking value)
Monitoring live sales performance and take proactive action to improve results
Identifying missed opportunities and implement immediate corrective actions
Ensuring consistent achievement of individual and team sales targets

Leading & Managing Your Team

Directing line management of a team of Reservations Agents (6+)
Setting clear daily and weekly sales expectations
Holding regular 1:1s focused on performance and development
Managing underperformance with structured improvement plans
Building a high-energy, target-driven team culture

Sales Coaching & Quality

Conducting regular call listening with a focus on sales technique and conversion
Coaching agents on objection handling, upselling, and closing techniques
Reinforcing best practice sales behaviours and scripts
Ensuring all interactions align with brand standards

Operational Control

Overseeing daily workflow to maximise sales opportunities
Ensuring calls are being answered within target.
Ensuring strong response times to inbound enquiries
Managing rota adherence to ensure optimal sales coverage
Acting as first-line escalation for complex booking scenarios

Supporting Commercial Strategy

Supporting implementation of promotions, campaigns, and sales initiatives
Providing feedback on customer trends and booking behaviours
Identifying opportunities to increase revenue and conversion across the team

What Success Looks Like

High and consistent team conversion rates
Excellent revenue delivery vs targets
Improved sales capability across all agents
A motivated, target-driven team environment

Required Skills & Experience

Have proven experience in a sales leadership, reservations leadership, or contact centre supervisory role
Have an excellent track record of achieving and exceeding sales and revenue targets
Have experience managing KPIs such as conversion, average booking value, and revenue performance
Have excellent coaching and people development skills, with the ability to motivate high-performing teams
Be confident in conducting performance reviews, 1:1s, and managing underperformance effectively
Have excellent sales techniques including objection handling, upselling, and closing skills
Have the ability to analyse sales data and identify opportunities to improve performance
Be highly organised with the ability to manage workloads, rotas, and operational priorities in a fast-paced environment
Have excellent communication and interpersonal skills
Have excellent customer service focus with a passion for delivering exceptional guest experiences
Be confident using reservation systems, CRM systems, and Microsoft Office applications
Be positive, resilient, and target-driven mindset
Have experience within hospitality, hotels, spa, leisure, or travel industries is highly desirable

Personal Attributes

Be commercially minded and results focused
Be energetic and inspirational leader
Be professional and approachable
Be proactive problem solver
Have the ability to remain calm under pressure and lead by example
Be passionate about developing people and driving team success

Additional Information

Full-Time position, working 5 out of 7 days per week
3 week rolling rota - 1 in 3 weekends
40 hours per week
£32,000.00

Benefits

Competitive salary
Complimentary Spa Day on work anniversaries at any of our company spas
Coffee, tea and snacks from our kitchen
Access to the Employee Assistance Program
30% discount on overnight stays and spa days
Discounts on food, drink and retail across our venues
Pension scheme
Free Parking
Refer-a-Friend scheme
Excellent Induction and training programme
Perkbox Online benefits and discounts
On-line Doctor support (appointments/prescriptions)
A fun, supportive and inclusive work environment with loads of development opportunities

INDHEADOFFICE

Quick apply

Refine Your Search

collection agent jobs in moreton in marsh, gls

Sales Team Leader - Central Reservations

Patient Contact Centre Navigator

Rental Agent

Multi Site Accommodation Manager

Sales Associate

Customer Service Collections Advisor

Reservations and Events Coordinator - The Old Parsonage Hotel

Business Park Community Manager

Experienced Data Analyst

More jobs to discover

I want to receive the latest job alerts for collection agent in moreton in marsh, gls

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected