Case worker Work, Jobs in Moretonhampstead, Dev (with Salaries)

Crisis and Resilience Caseworker
Citizens Advice Exeter —Exeter
- £26,643 - £29,914 a year
- Part-time
- Travel
- IT
- In-person
- Work from home
Quick apply
Cellular Therapies Support Worker
University Hospitals Plymouth NHS Trust —Plymouth
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
4d
Young Person Support Worker - Immediate Start
BRC Jobs —Cullompton
- £13.55 - £15.10 an hour
- Full-time
- Annual leave
Quick apply
1d
Community Engagement Team Leader
Devon Rape Crisis and Sexual Abuse Services —Exeter
- From £32,896 a year
- Part-time
- Hybrid work
- Microsoft Office
- Project management
- Presentation skills
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Dispenser
Boots —Ipplepen
- £16 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
1d
Support Worker - Plymouth
StanleySmith Case Management —Plymouth
- £14.60 - £15.72 an hour
- Part-time
- Care experience
- IT
- In-person
- Paid training
Quick apply
Senior Family Help Practitioner - 37 Hours
Torbay Council —Torquay
- £35,412 - £38,220 a year
- Call to connect
- Hybrid work
- English
- Travel
- Communication skills
Quick apply
6d
Business Support Officer (Environment and Enforcement)
Mid-Devon District Council —Willand
- £15,841 - £16,885 a year
- Part-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
- Free parking
- Annual leave
11d
Validation Technician
Mid-Devon District Council —Tiverton
- £17,777 - £19,283 a year
- Part-time
13d
Housing Options Assistant
Mid-Devon District Council —Tiverton
- £28,598 - £31,022 a year
- Full-time
- Computer literacy
- Communication skills
- Free parking
- Annual leave
11h
Social Worker (Assessment & Intervention) - 37 Hours
Torbay Council —Torquay
- £39,152 - £41,771 a year
- Call to connect
- Hybrid work
- English
- IT
- Communication skills
Quick apply
14d
Care Team Leader (Deputy Manager) Nights
Crystal Care Group —Exeter
- £16.92 an hour
- Full-time
- Care plans
- Communication skills
- Paid training
- Referral programme
Night Care Assistant-Full Time
Hartley Park Care Home —Plymouth
- £13.02 - £13.27 an hour
- Weekend availability
- Care experience
- In-person
- Care plans
- Free parking
Quick apply
12d

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Crisis and Resilience Caseworker
Citizens Advice Exeter —Exeter
You will be based within and employed by Citizens Advice Exeter, as part of the wider Citizens Advice Devon CRF project.
£26,643 - £29,914 a year
Quick apply
Crisis and Resilience Caseworker
Citizens Advice South Hams —Totnes
You will be based within and employed by Citizens Advice South Hams, as part of the wider Citizens Advice Devon CRF project.
£27,300 - £29,958 a year
Quick apply
8d

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Crisis and Resilience Caseworker

Citizens Advice Exeter -
Exeter

Quick apply

Job details

Permanent | Part-time | Full-time
£26,643 - £29,914 a year

Benefits

Cycle to work scheme
Company pension
Work from home

Qualifications

IT
Negotiation

Full job description

The Project

Every day, families across Devon face sudden financial shocks that turn their world upside down. As part of the Citizens Advice Devon Crisis and Resilience Project (CRF), you will be a key member of a team providing the lifeline they need. This role needs active problem solvers - you will step into the gap, provide immediate crisis relief, and stay by your clients' sides for months to build true, lasting financial resilience.

You will be based in your local Citizens Advice office as a key member of staff whilst also being part of the wider Citizens Advice CRF team across Devon.

This caseworker role is for recruitment in the Exeter office based at our offices in Dix’s Field, EX1 1QA.

The Role

We want people who are passionate about reducing poverty and building stronger communities, having a role with purpose and being part of a dedicated team.

Being the anchor: This role will provide support to vulnerable and distressed clients and you will need to approach all tasks with empathy and patience, empowering individuals with the knowledge needed to make informed decisions as they navigate their way through their toughest moments.

Cracking the Code: You will master the benefits system and become skilled in filling in disability benefit forms such as Personal Independence Payment, the Capability for Work Questionnaire, Attendance Allowance, unlocking vital funding for families and negotiating with third parties on behalf of your clients.

Building Networks: You will connect clients with local partner services and track their progress over time to ensure they thrive. As a caseworker, you will carry a caseload and assist clients over a period of months to help build long-term resilience to financial shocks.

Being our community face: You will deliver vital face-to-face support at local Citizens Advice offices and community venues. You will also be part of the county-wide CRF caseworker team, taking remote referrals from other Citizens Advice areas around Devon.

Investing in your knowledge and skills: Ideally, you will already have experience in generalist advice but this is not essential as full training will be given and we are committed to the training and development of all our staff. We provide accredited, nationally recognised training that is a fantastic career development opportunity for those looking for a new challenge.

Being part of a dedicated team, both locally and county-wide: Working with the CRF team, you will build a knowledge of services available to clients to support them, make appropriate referrals and follow up with clients on their progress.

You will be based within and employed by Citizens Advice Exeter, as part of the wider Citizens Advice Devon CRF project. The role requires face to face client support within existing Exeter and partner outreach services across Exeter.

The start date for this role is as soon as possible. The employer for this post is Citizens Advice Exeter.

Training: Training and induction will be provided. Some training will be delivered face to face and some will be online modules.

Person specification

Essential criteria

Client Experience: Proven experience in customer services or similar face-to-face role
Resilience & Empathy: A genuine passion for helping people in hardship with the emotional boundaries to support clients in high-stress situations
Inclusive approach: Ability to work in a sensitive, non-judgemental way with people from a wide range of backgrounds
Information gathering: Ability to sift through large amounts of information and extract key facts during client interviews and follow up work
Organisation: The ability to prioritise tasks and work to deadlines using own initiative
Communication & Negotiation: Strong written and verbal skills to negotiate effectively with third parties and official organisations
Practical Numeracy: Comfortable using numbers to complete accurate benefits checks and financial calculations
IT Literacy: Proven IT skills including competency with databases, cloud systems and basic IT to maintain effective and compliant case records
Autonomy & Teamwork: Ability to work collaboratively within a team while managing your own workload without close supervision
Compliance & Process: Willingness to strictly follow agreed procedural, confidentiality, and data protection guidelines, and to maintain professional boundaries
Growth Mindset: High level of commitment to your own professional development and completing mandatory training.
Values: Understanding of and commitment to the aims and principles of the Citizens Advice service.
Travel: Ability to meet the travel requirements to various locations as required

Desirable

Accreditation: Trained in giving accredited advice
Subject knowledge: Up to date knowledge of welfare benefits, debt resolution or housing law
Casework experience & client support: Background in providing ongoing casework or support to vulnerable clients or people in crisis.
Advice sector knowledge: Prior experience working or volunteering within the Citizens Advice network or a directly comparable charitable advice sector
Local knowledge: Understanding the specific social and economic challenges faced by communities in Devon.

We value diversity, promote equality and challenge discrimination. We welcome applications from all suitably skilled candidates, and particularly from disabled people, people from Black, Asian and other racially minoritised backgrounds, and LGBTQ+ candidates.

A job description does not constitute a ‘term and condition of employment’. It is provided only as a guide to assist an individual in the performance of the job and is not included to be an inflexible list of tasks.

To apply for this role please visit our site and download the Job Pack and the Application Form.

https://www.citizensadviceexeter.org.uk/vacancies/crisis-and-resilience-case-worker/

Job Types: Full-time, Part-time, Permanent

Pay: £26,643.00-£29,914.00 per year

Benefits:

Company pension
Cycle to work scheme
Work from home

Work Location: In person

Quick apply

Refine Your Search

case worker jobs in moretonhampstead, dev

Crisis and Resilience Caseworker

Cellular Therapies Support Worker

Young Person Support Worker - Immediate Start

Community Engagement Team Leader

Dispenser

Support Worker - Plymouth

Senior Family Help Practitioner - 37 Hours

Business Support Officer (Environment and Enforcement)

Validation Technician

Housing Options Assistant

Social Worker (Assessment & Intervention) - 37 Hours

Care Team Leader (Deputy Manager) Nights

Night Care Assistant-Full Time

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