Customer service analyst Work, Jobs in Morley, Wyk (with Salaries)

Customer Service & Operations Analyst
Alexander Mann Solutions (AMS) —Rotherham
- £13.75 an hour
- Overtime
- Hybrid work
- Communication skills
2d

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Customer Service & Operations Analyst
Alexander Mann Solutions (AMS) —Rotherham
Completing a variety of administration tasks and processing documentation for customers. Previous administration experience in a similar or same environment.
£13.75 an hour
2d
IT Operations Analyst
Yorkshire Building Society —Bradford
When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Up to £35,000 a year
6d

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Customer Service & Operations Analyst

Alexander Mann Solutions (AMS) -
Rotherham

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Job details

Full-time
£13.75 an hour
2 days ago

Qualifications

Communication skills

Full job description

Job description

Job description – Lombard CSO

Are you looking for a role that can really make a difference?

Join a team that can impact people's lives every day whilst working in a dynamic, fast paced environment.

On behalf of NatWest, AMS are seeking Administrators to provide an excellent service for our clients. The role will be based in Lombard CSO where you will be processing documentation and insurance requests. This role is data specific and involves a high amount of data entry and excellent attention to detail.

What we can offer:

Start date: Monday 27th July 2026
Contract length: 6 months (possibility of extension)
Hourly rate:£13.75 per hour
Full time position: 35 hours per week
Weekly pay
Shift Pattern: Monday – Friday, 9am – 5pm
Overtime is available dependent on business need
Location: Discovery House, Callflex Business Park, Rotherham, S63 7EF
Training will take place in the office for 2 weeks
Hybrid working schedule can implemented after training. There is a requirement to be in office at least 4 times a month and may be subject to change.
The allocated day to be in office is subject to office space and desk availability.
Successful candidates must be in a commutable distance to the office in Rotherham as regular attendance is required as mentioned above.

What the role involves:

Completing a variety of administration tasks and processing documentation for customers
Handling requests for insurance claims from start to finish
Management of your own workload and cases
Working to targets and deadlines in line with Service Level Agreements (SLA)
Excellent written and verbal communication skills
Use of multiple systems and application tracking systems
Excellent attention to detail and data accuracy
Following NatWest policies and procedures ensuring compliance and data protection
Regularly update and maintain spreadsheets/databases

What we are looking for:

Previous administration experience in a similar or same environment
Keen eye for detail and data accuracy
The ability to thrive under pressure and work towards targets and deadlines
Ability to use your own initiative and adaptability
Strong interpersonal skills and the ability to work well as part of a team to reach shared goals
Handling sensitive information responsibly
Excellent IT Competency - ability to navigate multiple systems and databases

If this role sounds suitable for you, please apply now!

Job Reference: NWG02284

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Customer Service & Operations Analyst

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