Service Delivery Manager
Evri —Morley
- £49,000 - £54,000 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
3d
Assistant Manager
Farmfoods —Leeds
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
8d
Service Delivery Manager
Compliance365 —Wakefield
- £28,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Presentation skills
- Free parking
Quick apply
1d
Team Leader
StepChange Debt Charity —Leeds
- £35,100 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
2d
Store Manager
Iceland —Wakefield
- £40,000 - £45,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
Senior Manager - Change Delivery
Yorkshire Building Society —Leeds
- Up to £130,000 a year
- Management
- Continuous improvement
- Agile
Delivery Manager
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Software development
- Agile
- Employee discount
3d
Senior Agile Delivery Manager
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Continuous improvement
- Agile
- In-person
- Employee discount
4d
Assistant Car Dealership Manager – 60‑Car Forecourt
Carlogic365 —Ossett
- £24,420.00 - £45,536.34 a year
- Full-time
- Programmable logic controllers
- Organisational skills
- In-person
- Free parking
- Store discount
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12d
Customer Success & Sales Operations Manager
Snugfort Limited —Middleton Park
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Free parking
Quick apply
3d
Consumables Team Leader
JLA —Sowerby Bridge
- £35,000 a year
- Full-time
- Hybrid work
- Management
- Marketing
- Free parking
- Annual leave
Quick apply
11d
Strategic Communications & Delivery Lead
Northpoint Wellbeing —Halifax
- £34,920 - £40,150 a year
- Part-time
- Communication skills
- Annual leave
Quick apply
9d
Retail Shift Lead
Company Shop Group —Bradford
- £28,500 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
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Customer Service Manager
Morrisons —Bradford
- Hospitality
- Team management
- Employee discount
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Customer Service Manager - Nottingham Area
Morrisons —Bradford
- Hospitality
- Team management
- Employee discount
Quick apply
Principal Business and Operational Delivery Manager
NHS England —Leeds
- £79,504 - £91,609 a year
- Full-time
- Leadership
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9d
Senior Account Manager - Education
HippoDigital —Leeds
- Up to £60,000 a year
- Hybrid work
- Travel
- Contracts
- In-person
- Employee discount
Account Manager
Minster Law —Wakefield
- Hybrid work
- Agile
Retail Team Leader
Company Shop Group —Leeds
- £13.50 an hour
- Full-time
- Free parking
- Employee assistance programme
Quick apply
Customer Success Lead
Pharmacy2U —Leeds
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

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delivery manager jobs near morley, wyk

Service Delivery Manager

Evri -
Morley

Apply Now

Job details

Permanent
£49,000 - £54,000 a year
3 days ago

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount

Qualifications

ITIL Certification
ITIL
Organisational skills
IT
Communication skills

Full job description

Service Delivery Manager

Vacancy Salary

£49000-£54000 plus bonus & benefits

Vacancy Location

Morley / Hybrid

This is a permanent, full time vacancy that will close in 13 days at 23:59 BST.

The Vacancy

IT Service Delivery Manager – Driving Service Excellence at Evri

Ready to play a key role in delivering IT services that keep one of the UK’s largest parcel networks moving?

At Evri, our technology underpins everything we do. As we continue to evolve and enhance our IT services, we’re looking for an IT Service Delivery Manager to help ensure our services are reliable, efficient and delivering real value to the business.

Join us in this critical role within our IT Service Management team, where you’ll work closely with operational stakeholders, vendors and IT teams to drive service performance and continuous improvement across the organisation.

What you’ll be doing

As an IT Service Delivery Manager at Evri, you’ll act as a trusted partner to the business, ensuring IT services meet the needs of our operational teams and support our wider strategic goals.

You’ll play a central role in managing service performance, strengthening supplier relationships and identifying opportunities to improve how IT supports the organisation.

Your focus will be on driving service excellence, managing risk and ensuring clear communication between business and IT teams.

Responsibilities

Act as a trusted advisor to key business stakeholders on IT services
Build and maintain strong relationships across operational teams and IT functions
Manage the performance of strategic IT vendors and suppliers
Lead service reviews, capturing insights and identifying improvement opportunities
Develop and deliver service improvement plans across key business areas
Support service design and transition activities in line with ITIL processes
Provide clear reporting on service performance, risks and opportunities
Contribute to incident, problem and change management processes
Ensure business impact is clearly understood and communicated during changes
Identify and manage IT service risks through to resolution
Work closely with service desk and support teams to manage escalations effectively
Support small service improvement initiatives and continuous improvement activities
Collaborate with stakeholders to identify new and evolving IT requirements

Interested? Here’s what you’ll need to be successful:

Experience in an IT Service Delivery or similar IT role
Strong understanding of ITIL processes (ITIL Foundation preferred)
Experience managing third-party suppliers and vendors
Excellent stakeholder management and communication skills
Ability to analyse data and present meaningful insights
Experience working in complex, fast-paced environments
Strong organisational skills with the ability to manage competing priorities
A collaborative approach, working effectively across IT and business teams
A proactive, solution-focused mindset with a passion for continuous improvement

At Evri, we know we only grow if our people do too. That’s why we’re committed to building an inclusive, diverse workplace where everyone can bring their whole, authentic selves to work. We focus on removing barriers, creating opportunity and ensuring every colleague feels valued for who they are and what they bring.

We are Evri. Where everyone is welcome.

We’re excited about what’s next. Let’s deliver it together.

About Us

Every parcel, every person, every place – every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.

Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.

And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.

But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Our Benefits

Free digital GP service for all colleagues and their family

Wagestream - access a portion of your earned income before payday

Free basic Will and discounted partner mirror Will for all colleagues

Bonus schemes (grade dependent)

50% discount on sending parcels through Evri

Cycle to Work scheme

Company funded Life Assurance

Employee Assistance Programme with free counselling

Retailer discounts

Great career progression

Up to 26 days holiday

Voluntary flexible benefits at discounted corporate rates

Apply Now

Refine Your Search

delivery manager jobs in morley, wyk

Service Delivery Manager

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Retail Shift Lead

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Senior Account Manager - Education

Account Manager

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