Network security Work, Jobs in Morley, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
AI Specialist
thebigword —Leeds
- Full-time
- Hybrid work
- Azure
- Customer service
- DevOps
Quick apply
Business Graduate - Leeds - 2026
CGI —Leeds
- Full-time
- Travel
- Organisational skills
- Business
Quick apply
Technical Support
Fortus UK —Goldthorpe
- Full-time
- Computer networking
- IT
- In-person
- Annual leave
Quick apply
4d
Junior Cyber Security Engineer (Security Officer)
NHS England —Leeds
- £43,954.90 - £52,928.70 a year
- Full-time
- Annual leave
10d
Quality Engineering Professionals – Register Here
Scale Factory —Leeds
- Hybrid work
- AI
8d
Technical Graduate - Leeds 2026
CGI —Leeds
- Full-time
- Computer Science
- Engineering
- JavaScript
Quick apply
Student Placement - Cyber Security SOC Analyst
Wavenet —Birstall
- Customer service
- Analysis skills
- Communication skills
Quick apply
Security Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Cyber Security Officer
D&M SERVICE PROVIDER LTD —Rotherham
- £37,000 - £49,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Computer Science
- Free parking
- Annual leave
Quick apply
Senior Security Operations Analyst
interactive investor —Leeds
- From £54,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Agentic AI Professionals - Register Here
Scale Factory —Leeds
- Hybrid work
- AI
8d
Software Developers in Test - Register Here
Scale Factory —Leeds
- Hybrid work
- Java
- JavaScript
- AI
8d
Network Operations Engineer
TIEVA —Leeds
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Network & Communications Specialist
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £49,387 - £56,515 a year
- Full-time
5d
Digital Wireless Network Engineer
Mid Yorkshire Teaching NHS Trust —Wakefield
- £32,073 - £39,043 a year
- Full-time
- Microsoft Office
- Computer networking
Graduate Technical Engineer
TPP —Leeds
- £60,000 a year
IT Engineer
Fortress Technologies Ltd —Sheffield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Annual leave
- Flexitime
Quick apply
2d
IT Support Technician
Vintage Cash Cow —Morley
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
Quick apply
IT Desktop Support
Axiom Technologies —Leeds
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule

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Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

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Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

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Refine Your Search

network security jobs in morley, wyk

Service Desk Analyst - Tier I

AI Specialist

Business Graduate - Leeds - 2026

Technical Support

Junior Cyber Security Engineer (Security Officer)

Quality Engineering Professionals – Register Here

Technical Graduate - Leeds 2026

Student Placement - Cyber Security SOC Analyst

Security Operations Engineer

Cyber Security Officer

Senior Security Operations Analyst

Agentic AI Professionals - Register Here

Software Developers in Test - Register Here

Network Operations Engineer

Network & Communications Specialist

Digital Wireless Network Engineer

Graduate Technical Engineer

IT Engineer

IT Support Technician

IT Desktop Support

I want to receive the latest job alerts for network security in morley, wyk

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