customer service coordinator Work, Jobs in morpeth, nbl (with Salaries)

Customer Experience Coordinator
Northumberland County Council —Morpeth
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
18h
Customer Service & Internal Sales Coordinator
Envea —Ashington
- Full-time
- Sales
- Customer service
- Microsoft Office
Safety & Compliance Coordinator
Newcastle International Airport Ltd —Newcastle upon Tyne
- £33,756 a year
- Customer service
- Administrative experience
- Driving
- Free parking
- Employee assistance programme
Senior office Administrator - Facilities coordinator
Hillstar Building Management Ltd —Gateshead
- £30,000 - £32,000 a year
- Full-time
- Administrative experience
- Accounting
- In-person
- Free parking
Quick apply
14d
Commercial Co-ordinator
Global Manufacturing Supplies (GMS) —Prudhoe
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
12d
Charity Services Coordinator
Age UK North Tyneside —North Shields
- Customer service
- Microsoft Office
- Administrative experience
- Referral programme
Quick apply
12d
Medical Cannabis Patient/Customer Services Coordinator
Curaleaf International —Sunderland
- Full-time
- Hybrid work
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
12d
Part Time Sales Sales Support And Media Coordinator
Embleys Estate Agents —Whitley Bay
- £26,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Flexible schedule
Quick apply
9h
Sales Coordinator
Marmax Products —Stanley
- Up to £28,668.15 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
6d

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Customer Experience Coordinator

Northumberland County Council -
Morpeth

Quick apply

Job details

Full-time | Fixed term contract
£26,403 - £28,142 a year
18 hours ago

Benefits

Annual leave
Company pension

Qualifications

.NET
British Sign Language

Full job description

Job Introduction

CUSTOMER EXPERIENCE COORDINATOR – Contact Centre

We are looking for two Customer Experience Coordinators

Fixed Term for 12 months.

1 x 37 hours per week post

1 x 30 hour per week post

The Role

Would you like a challenging and rewarding role with real opportunities to help people who visit, live and work in Northumberland? Do you get a buzz out of knowing that you have made a difference to someone’s life? If so, we want to hear from you!

Who we are

The Customer Experience team are the first point of contact for people who get in touch with the council. The team operates a telephone contact centre based at County Hall in Morpeth. Our Customer Expereience Coordinators work in a hybrid way, working from home and in the office and are part of a tight-knit team supported by our team leaders.
We are passionate about delivering accessible and easy services to everyone. Through meaningful conversations we will provide clear information and advice to our customers.
We provide advice across a wide range of areas including housing, benefits, council tax, blue badges, concessionary travel, household waste, highways, planning and much, much more!
We have a full training programme to get you up to speed and continued development opportunities.
We are passionate about our staff and their wellbeing, we offer loads of resources, staff network groups and other support for our people to tap into.
Sociable working hours shifts vary between the hours of 8am and 5pm Monday to Friday.

Who are we looking for?

Someone who is enthusiastic, optimistic and passionate about helping people, who puts the customer at the heart of everything that they do.
A good listener who can easily strike up a rapport with people and gain their trust.
Someone who is curious and patient and will take the time to understand the person and offer solutions that may be provided by the council and our community partners.
A good team player who works well with others.
Someone who is flexible and happy to work in different locations throughout Northumberland
A DBS check is required for the role

Please note we will only be accepting completed applications for this role. No CVs will be considered.

For further information about the role please contact Sarah Carrick

Email: [email protected]

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.

Why choose us?

We have some outstanding benefits and perks to offer you, including:

26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
Automatic enrolment into the Local Government Pension Scheme
Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

Stay connected with us on social media to keep up to date with Northumberland County Council’s latest job opportunities.

Facebook: NCC Jobs Group

LinkedIn: Northumberland County Council Jobs

Further information

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930

Quick apply

Refine Your Search

customer service coordinator jobs in morpeth, nbl

Customer Experience Coordinator

Customer Service & Internal Sales Coordinator

Safety & Compliance Coordinator

Senior office Administrator - Facilities coordinator

Commercial Co-ordinator

Charity Services Coordinator

Medical Cannabis Patient/Customer Services Coordinator

Part Time Sales Sales Support And Media Coordinator

Sales Coordinator

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