Role Overview:
As a Metering Specialist, you will be responsible for managing new connections, metering, renewable energy solutions and related products for an existing portfolio of clients. Your primary goal will be to support our account management teams with all metering related projects and queries. Including but not limited to, new connections, smart meter installations, meter upgrades.
Key Responsibilities
Client Relationship Management: Build strong and lasting relationships with clients, understanding their needs, and providing tailored solutions to meet their energy requirements.
Project Management & Coordination
· Lead and manage metering projects from initiation to completion, ensuring timelines, budgets, and objectives are met.
· Coordinate with internal teams (e.g., engineering, billing, data analytics) to align metering activities with broader utility operations.
· Oversee third-party suppliers, metering service providers, and contractors, ensuring quality, compliance, and timely delivery.
Supplier & Stakeholder Management
· Act as the primary point of contact for metering vendors and service providers.
· Negotiate contracts, track service-level agreements (SLAs), and manage ongoing supplier relationships.
· Liaise with clients and stakeholders to communicate project status, address concerns, and gather requirements.
· Ensure all metering activities comply with industry regulations and internal policies.
· Support regulatory audits and reporting, including maintaining documentation and compliance logs.
Process Improvement & Documentation
· Develop, document, and improve standard operating procedures (SOPs) related to metering processes and supplier interactions.
· Identify inefficiencies or gaps in current processes and drive continuous improvement initiatives.
Cross-Functional Collaboration
· Work closely with departments such as account management, billing, finance and sales to align metering operations with business needs.
· Participate in internal working groups or cross-departmental initiatives related to metering programs.
Technical Oversight & Expertise
· Provide subject matter expertise on metering technologies, industry standards, and market trends.
· Support internal training and development initiatives to enhance understanding of metering processes across the organisation.
Risk Management
· Proactively identify project or operational risks related to metering and develop mitigation strategies.
· Maintain a risk register and report emerging issues to project or senior management.
Self-Motivated: Ability to work independently, manage time effectively, and prioritise tasks to achieve objectives.
Team Player: Willingness to collaborate with cross-functional teams and contribute to the overall success of the organisation.
Flexibility: Adaptability to a fast-paced, rapidly evolving industry and ability to embrace new technologies and advancements.
About Us
Stadia Utilities is a UK market leading utilities and waste management consultancy. Our dedicated team work with businesses to provide cost-saving, energy efficient and hassle-free solutions.
Our Mission
Our clients’ needs are at the heart of everything we do. We use our market knowledge and industry experience to support businesses in meeting their goals providing them a valuable partner in what is a very complex industry for commercial customers.
Our Services
Our service portfolio ranges from single site, high street retail businesses to high intensity, multi-site, industrial operations. We represent our clients in many different sectors including commercial property management, care and residential, manufacturing, logistics and SME retail and food.
Our strong relationships with a wide range of suppliers and key players allows us to obtain the best prices as we can target suppliers best suited to your consumption, product and service requirements.
Join our team and be part of an exciting journey towards a sustainable future. If you are passionate about renewable energy, have a proven sales track record, and enjoy building meaningful relationships with clients, we would love to hear from you.
Benefits:
· Paid Birthday leave (1 day)
· Private Health Cover (including mental health support, eyecare and dental vouchers) upon completion of probation
· On site parking
· Team building and volunteering days
· Length of service rewards
· Salary sacrifice schemes
Schedule:
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
Pay: £25,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
Work Location: In person
