Operations manager Work, Jobs in Mullion, Eng (with Salaries)

Rooms Operations Manager
Polurrian on the Lizard —Mullion
- £38,000 a year
- Weekend availability
- Computer literacy
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Customer Operations Manager
Luggage Transfers Ltd —Helston
- £33,000 a year
- Weekend availability
- Computer literacy
- Team management
- Data entry
- Free parking
Quick apply
5d
Assistant Operations Manager
Unite Students —Falmouth
- £33,500 a year
- Sales
- Supervising experience
- Leadership
- Annual leave
- Employee assistance programme
9d
Operations Supervisor, Delivery Station DRR1
Amazon UK Services Ltd. —Perranporth
- Full-time
- English
- Team management
- Communication skills
Assistant Branch Manager - Penzance
Scrivens Opticians and Hearing Care —Penzance
- Customer service
- Computer literacy
- Merchandising
- Annual leave
- Employee discount
Quick apply
Operations Administrator & Finance Assistant
Jarrang Limited —Falmouth
- £26,500 - £28,500 a year
- Part-time
- Google Suite
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Life insurance
Quick apply

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Rooms Operations Manager

Polurrian on the Lizard -
Mullion

Quick apply

Job details

Permanent | Full-time
£38,000 a year

Benefits

Employee assistance programme
Employee discount
Life insurance

Qualifications

Hotel and accommodations experience
Computer literacy
English
Housekeeping coordination
Hotel housekeeping department experience
Team management
Computer skills
Training & development
Communication skills
Hotel front office operations
Hospitality management

Full job description

We are looking for a dynamic Rooms Operations Manager to take the lead on Revenue, Reception and Housekeeping operations. You will need strong revenue management skills, with a focused mindset to be able to support the HOD's in both Reception and Houskeeeping on delivering excpetional guest service and standards. The role would suit someone who wants to have a varied role, focused on sales and revenue strategies, but maintaining an operational link providing guest focused experiences with a unique personal feel, through the wider rooms team. A commercial mind set is needed so both priorities (revenue and service) can work in harmony without compromise. If you are sales and revenue focused and enjoy delivering amazing hospitality, then this opportunity will deliver in bucket fulls.

This role is full time and operates 5 out 7 days. Some evenings and weekends are expected.

Priorities of the role

This is a senior role within the hotel reporting directly to the General Manager. There are also close working relationships alongside the Commercial Director and Central Reservations team
You will have fully accountability for the Rooms departments (Revenue, Reception & Housekeeping) thorugh your HODs and will need to balance the requirements for analytics, strategy, presence and guest interactions
A key focus is driving rate strategy, pricing and packages to support building a reputation for high quality experiences and the overall revenue goals across the hotel.
You will be seen as an ambassador for the business, something we want you to be proud of. You will need to be principle led to support your Managers and encourage a team ethic that maximises potential through genuine coaching, development and training
There is plenty of opportunity for creative flair and drive to give the current business a competitive edge. There is sginificant development underway and this role plays a key roel in fulfilling the transformation the hotel is going through
This is a senior and demanding role so you will need to be prepared to independently grow and embrace change to be able to support the exciting growth plans ahead.

About the Hotel

Polurrian on the Lizard has welcomed guests for over a century, offering a true escape on Cornwall’s dramatic Southwest Coast. Perched above a secluded beach with direct access to the Southwest Coast Path, our 48-key independent hotel blends heritage, space, and relaxed luxury.

Now part of The Loxley Collection, the hotel is undergoing a £10 million investment program, introducing an exceptional new spa and vitality hydro pool with a semi-retractable roof, enhanced leisure facilities, a 120-person function space, additional family suites, and an alfresco dining terrace. A newly designed kitchen sits at the centre of our culinary experience, driving an exciting and elevated food offering.

Polurrian offers a distinctive guest experience - from restorative spa escapes to memorable dining inspired by Mediterranean flavours and locally sourced ingredients. Whether guests visit for leisure, business, or family stays (four-legged companions included), our team creates the warm, welcoming atmosphere that defines the hotel.

With breathtaking coastal views, versatile gathering spaces, and a commitment to genuine hospitality, Polurrian on the Lizard is a destination where guests can truly relax, explore, and reconnect.

Experience, skills, qualifications, and behaviours

Essential

2 years’ experience within Revenue Management or a similar role
Demonstrable Front of House success
Demonstrable experience of budget & KPI delivery
Strong communication skills
Proactive and innovate thinker
Fluent written and verbal English
Employer loyalty
PC literate

Desirable

5 years’ experience across Front Office, Reservations and Revenue
Experience of independent hotels
Experience of 4 & 5 star properties
Direct Housekeeping experience
Recognised industry qualifications

Person specification

Passionate about Revenue & Rooms

Self-motivated

Excellent attention to detail

Calm under pressure

Ability to influence a range of stakeholders

Adaptability and resilience

Able to think logically and problem solve

Empathetic but robust

Able to lead by example

Renumeration

Basic salary: £38,000

Bonus potential: Up to 10% on KPI delivery

Professional membership: Funding for full membership of one professional body

Learning and development: Access to role specific CPD and networking events

Company benefits

Staff Discount

Staff Meals

Life insurance

EAP and Wellbeing benefits

High Street Discounts

Quick apply

Refine Your Search

operations manager jobs in mullion, eng

Rooms Operations Manager

Customer Operations Manager

Assistant Operations Manager

Operations Supervisor, Delivery Station DRR1

Assistant Branch Manager - Penzance

Operations Administrator & Finance Assistant

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