Duty control room manager Work, Jobs in Murton, Nyk (with Salaries)

Duty Control Room Manager
Clearway Group —Goole
- £35,164.44 a year
- Overtime
- Leadership
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Traffic Support Officer
Leicester City Council —York
- £26,403 - £28,142 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
12d
Practice Nurse - LTC & Treatment Room
The Park Surgery —Driffield
- £18.50 - £23.00 an hour
- Full-time
- Patient care
- In-person
- Communication skills
- Employee discount
Quick apply
10d
Operational Support Grade - HMP Full Sutton (Prison Support Role)
Ministry of Justice —York
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Relief Security Officer
ABM UK —York
- £13.10 an hour
- Full-time
- Employee discount
Quick apply
Reservations and Groups Coordinator
NOVOTEL —York
- £13.45 an hour
- Full-time
- Hotel
- Organisational skills
- Restaurant
- Employee discount
Quick apply
Field Operations Manager
Hotelcare —Leeds
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
Quick apply
4d
Relief Security Officer
ABM —York
- £13.10 an hour
- Full-time
Facilities and FOH Receptionist - Labcorp
Emcor —Harrogate
- £13.45 an hour
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Multi-Site Security Officer
Anchor Group Services —Leeds
- Weekend availability
- Employee assistance programme
Catering Manager
Elior UK —Pontefract
- Full-time
- Customer service
- Cooking
- Leadership
Quick apply
9d
Night Care Assistant
Calsa Care —Pontefract
- £12.71 an hour
- Part-time
- Nursing home
- IT
- In-person
Quick apply
6d
Part time or Full time Health Care Assistant
Calsa Care —Pontefract
- £12.71 an hour
- Part-time
- Nursing home
- In-person
- Care plans
Quick apply
6d
Night Senior Care Assistant
Westward care —Leeds
- £14.41 an hour
- Full-time
- Care plans
- Free parking
- Employee assistance programme
Quick apply

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Traffic Support Officer
Leicester City Council —York
You will also support the team with general administration including raising invoices, liaising with utility companies, monitoring vehicle licence checks,…
£26,403 - £28,142 a year
12d
Casual Security Officer
OCS Group —York
Control access points, barriers, and support traffic management across the site. With the Hapi app, you can access a wide range of discounts, rewards and…
£13.71 an hour
Quick apply

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Duty Control Room Manager

Clearway Group
Goole

Quick apply

Job details

£35,164.44 a year

Benefits

Discounted gym membership
Employee assistance programme

Qualifications

Leadership
Communication skills
Time management

Full job description

Clearway Technology is a leading NSI Gold Accredited monitoring centre, dedicated to providing top-tier security services. We are currently expanding our team and are looking for dynamic individual to join us as a Duty Control Room Manager.

The Duty Control Room Manager is responsible for ensuring the smooth, efficient, and compliant operation of the control room on a day-to-day basis. This position involves overseeing staff management, reporting, and data control within the department, while supporting the Operations Manager in driving operational performance, ensuring compliance with industry standards, and maintaining accuracy in data management.

You will act as a key point of contact within the control room, facilitating effective communication, rapid response to incidents, and continuous improvements in operational processes.

Shift work is required to oversee 24-hour operations.

Key Responsibilities

Responsibilities include but are not limited to:

False Alarm Management

Assist the Operations Manager in identifying key areas to improve false alarm management.
Implement corrective actions to resolve recurring false alarms.
Manage site masking procedures as necessary.
Conduct training and review the Runaway process with the team to minimise errors.

Day-to-Day Management Reporting

Compile and report statistics to support the Operations Manager in identifying Service Level Agreement (SLA) improvement areas.
Report on alarm handling and manage monthly performance sheets for both active and decommissioned sites, including staffing levels and SLA compliance.
Provide monthly management report statistics for accreditation purposes.
Monitor and analyse daily reports, including 676 report, line faults, and failed signal reports.
Conduct 24-hour commissioning reviews and prepare weekly commissioning documents and certification sign-offs.

Day-to-Day Staff Management

Ensure rosters are up-to-date and that staffing levels are maintained.
Oversee weekly payroll information based on recorded hours worked.
Conduct 1-2-1 meetings and annual appraisals for all team members.
Facilitate return-to-work meetings and support investigations as needed.
Provide training, mentoring, and induction for new staff members and assist with refresher training.
Supervise Highways and ARC (Alarm Receiving Centre) staff during shifts.
Perform quality checks on all staff members to ensure high standards are maintained.

24-Hour Data Release Control

Investigate and respond to data intrusion incidents or data requests.
Oversee the control and handling of data release forms.
Review, download, and release footage, including bodycam recordings, as required.

Highways Support

Ensure accurate data logging for incidents at the end of each shift to facilitate timely and accurate client reporting.
Coordinate with Team Leaders to maintain adequate staffing levels.
Conduct quality checks of data, camera footage, and incident responses.

Accreditations

Collaborate with the Operations Manager to produce necessary evidence and documentation for ISO, SIA, and NSI accreditations in a timely manner.

Key Skills, Experience and Qualifications

Proven experience in operations support, preferably in a security or facilities management environment.
Strong organisational, team leadership and time-management skills.
Excellent attention to detail and accuracy in data management and reporting.
Ability to manage and mentor a team effectively.
Proficiency in using management and incident reporting software.
Knowledge of industry standards and accreditation requirements (ISO, SIA, NSI).
Excellent communication skills.
Problem-solving skills.
Professionalism and integrity.
Comfortable adjusting to changing priorities and handling shifts in operational needs, demonstrating resilience and flexibility in a dynamic environment.
Commitment to Continuous Improvement.

Offers of employment will be subject to satisfactory references and pre-employment security screening checks to BS7858.

Working Hours: 4 days on, 4 days off - 12-hour shifts comprising of both days and nights from 6 am to 6 pm and 6 pm to 6 am on a 4 on 4 off rotational basis. Overtime opportunities are also available.

Why work for Clearway?

At Clearway, we believe that our employees are our most valuable asset. Not only do we offer a highly competitive salary, but we are also committed to providing a comprehensive benefits package, to ensure your health, well-being, and peace of mind. Here are some of the outstanding benefits we offer:

Salary: £35,164.44 pa per annum
Medicash Cash Plan: 100% paid company membership, designed to cover routine healthcare expenses.
Life Assurance: We provide all our employees 3x annual life assurance, providing financial security for you and your loved ones.
Employee Assistance Programme (EAP): Confidential and practical advice, as well as counselling services for you and your family members.
Performance-Related Bonus: All eligible employees have the opportunity to earn a discretionary performance-related bonus.
Subsidised Gym Subscription: Subsidised gym memberships at over 3,000 gyms nationwide.

Quick apply

Refine Your Search

duty control room manager jobs in murton, nyk

Duty Control Room Manager

Traffic Support Officer

Practice Nurse - LTC & Treatment Room

Operational Support Grade - HMP Full Sutton (Prison Support Role)

Relief Security Officer

Reservations and Groups Coordinator

Field Operations Manager

Relief Security Officer

Facilities and FOH Receptionist - Labcorp

Multi-Site Security Officer

Catering Manager

Night Care Assistant

Part time or Full time Health Care Assistant

Night Senior Care Assistant

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