Travel Sales Consultant – TTNG Retail
Location:
Wibsey, Bradford
Job Type:
Part Time or Full Time
Reports to:
Branch Manager / Regional Sales Manager
Love Travel? Love People? Join TTNG Retail!
At TTNG Retail we believe travel changes lives — and so do the people who help make those journeys happen.
We're looking for an enthusiastic, customer-focused Travel Sales Consultant, who is passionate about travel, thrive in a sales environment, and loves creating unforgettable holiday experiences, with a minimum of 2 years travel experience
If you're driven to achieve results while delivering exceptional customer service, we'd love to hear from you.
About the Role:
As a travel sales Consultant, you'll be the face of TTNG Retail, helping customers turn their travel dreams into reality. You'll provide expert advice, build lasting customer relationships, and confidently recommend holidays and travel extras that create unforgettable experiences.
Working as part of a supportive team, you'll contribute to branch success by achieving sales targets, promoting our services, and living our core values every day.
What You'll Be Doing:
-Inspire customers
-Welcome customers and understand their travel needs.
-Create bespoke holiday recommendations and convert enquiries into bookings.
-Deliver exceptional service from the initial enquiry through to post-travel follow-up.
-Recommend travel insurance, excursions, foreign exchange and other travel extras to enhance every booking.
-Stay up to date with destinations, suppliers and the latest travel offers.
-Drive sales success
-Achieve individual monthly sales targets.
-Contribute to branch performance and team objectives.
-Participate in regular performance reviews and embrace opportunities to grow and improve.
-Support Marketing & Business Growth
-Take part in local marketing campaigns and community events
-Create engaging social media content that inspires customers to travel
-Represent TTNG Retail at exhibitions, educational visits and fam trips, sharing your experiences through blogs and social media.
-Deliver operational excellence
-Process bookings, payments and documentation accurately.
-Follow company procedures and compliance requirements, including data protection and health & safety.
-Support day-to-day branch administration and supplier communications.
-Make full use of internal systems and resources to deliver an exceptional customer experience.
Continue Learning
-Complete ongoing learning through the TTNG Training Academy.
-Attend coaching and development sessions when required.
-Maintain knowledge of compliance, Anti-Money Laundering (AML) and Foreign Exchange procedures.
What We're Looking For
We're looking for someone who is:
-Passionate about travel and delivering outstanding customer experiences.
-A confident communicator with excellent interpersonal skills.
-Sales-driven with a proven ability to achieve or exceed targets.
-Knowledgeable about destinations and holiday products (or eager to learn).
-Comfortable using booking systems, digital tools and social media.
-Organized, proactive and able to thrive in a busy retail environment.
-A collaborative team player who shares our values.
Our Values
Everything we do is guided by our values:
Kind
– We care about our customers and each other.
Supportive
– We work together to achieve success.
Target-Focused
– We strive to deliver outstanding results.
Entrepreneurial
– We embrace new ideas and opportunities.
Passionate
– We love travel and helping others experience it.
How Success is Measured
You'll be recognized for:
-Achieving personal and branch sales targets.
-Delivering exceptional customer satisfaction and repeat business.
-Supporting local marketing and community engagement.
-Deliver operational excellence
-Process bookings, payments and documentation accurately.
-Follow company procedures and compliance requirements, including data protection and health & safety.
-Support day-to-day branch administration and supplier communications.
-Make full use of internal systems and resources to deliver an exceptional customer experience.
Continue Learning
-Complete ongoing learning through the TTNG Training Academy.
-Attend coaching and development sessions when required.
-Maintain knowledge of compliance, Anti-Money Laundering (AML) and Foreign Exchange procedures.
-Maintaining high standards of compliance and operational excellence.
Why Join TTNG Retail?
When you join TTNG Retail, you'll become part of a business that's passionate about developing its people and helping customers create lifelong memories.
We offer:
-Competitive salary plus performance-related incentives.
-Ongoing training and professional development.
-Opportunities for career progression.
-Educational visits and fam trips.
-A supportive team environment where your success is celebrated.
-The opportunity to turn your passion for travel into a rewarding career.
Ready to Start Your Next Adventure?
If you're passionate about travel, enjoy building relationships, and are motivated by delivering exceptional service and achieving great results, we'd love to hear from you.
Apply today and help our customers discover their next unforgettable journey with TTNG Retail.
Work Location: In person
