Service desk manager Work, Jobs in Nailsworth, Gls (with Salaries)

Technology Alignment Consultant (Field-based)
Our IT Services —Cirencester
- £30,000 - £35,000 a year
- Full-time
- Driving
- Travel
- IT
- Free parking
Quick apply
6h
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- £55,000 - £65,000 a year
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HCLTech —Filton
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- Full-time
- Management
- English
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6d
IT Service Desk Analyst
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
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- Annual leave
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10h
IT Services Manager
ITC Compliance Ltd —Bristol
- £45,000 - £50,000 a year
- Hybrid work
- Computer Science
- Windows
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
5d
IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
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iCOMAT —Gloucester
- Azure
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Project Coordinator
Mitie —Gloucester
- Full-time
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IT Operations Manager
AG Institute Business & Technology Services Ltd —Bristol
- £2,500 - £3,500 a month
- Full-time
- Management
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- In-person
Quick apply
2d
Problem Manager
Babcock International —Bristol
- Full-time
- Hybrid work
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Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking
Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
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Xerox —Bristol
- Full-time
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12d
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
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ITMS Second Line Technician
Onecom —Swindon
- Monday to Friday
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Quick apply
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Rotork —Bath
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Quick apply
Web Technology Specialist
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- Full-time
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Senior Project Engineer
Mitie —Gloucester
- Full-time
- Azure
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Solutions Architect
Mitie —Gloucester
- Weekend availability
- Azure
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- Organisational skills
SME - Desk Side Services, AMT Asset Management Software
HCLTech —Bristol
- Computer Science
- Windows
- Bachelor's degree
10d

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Technology Alignment Consultant (Field-based)

Our IT Services -
Cirencester

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
6 hours ago

Benefits

Free parking
Casual dress
Additional leave
Company pension
Company events
On-site parking

Qualifications

Driving Licence
Technical support
Firewall
Driving
IT
Communication skills
Intune

Full job description

Job Summary

We're looking for a proactive, process-driven Technology Alignment Consultant to join our expert team at Veterinary IT Services, the UK's leading IT partner built solely for the veterinary industry. Twenty-one years in, we work exclusively with vet practices, so we understand what's really at stake when the tech has to keep pace with the clinical day.

This is a field-based role: you'll spend most of your week on the road and on site, visiting a dedicated group of practices across the UK. There's real driving involved, so you'll need to enjoy being out and about rather than tied to a desk.

It's also not a traditional break-fix engineering role. You'll own the long-term technical health of your practices, making sure their IT is secure, standardised and genuinely aligned to how a modern practice runs, from consult room to cloud.

You'll assess, document and align client environments to our established standards, then translate what you find into a clear plan our vCIOs take into every Quarterly Business Review. You're the person on the ground who keeps standards high, spots risk early, and makes clients feel genuinely looked after.

What you'll do

OWN TECHNOLOGY ALIGNMENT - YOUR CORE FOCUS

‣ Conduct regular Technology Alignment Reviews (TARs) for a dedicated set of clients across the UK.

‣ Assess each environment against our veterinary best-practice standards, identifying risks, gaps and misalignments.

‣ Maintain accurate, up-to-date documentation of every client environment.

‣ Turn your findings into prioritised recommendations that feed directly into the vCIO process and Quarterly Business Reviews (QBRs).

‣ Contribute to the ongoing evolution of our standards, playbooks and documentation.

BUILD TRUSTED CLIENT RELATIONSHIPS

‣ Become a familiar, trusted face on site, building strong relationships with practice managers, partners and end users.

‣ Communicate clearly with technical and non-technical audiences alike, always leading with value rather than jargon.

SUPPORT REACTIVE SERVICE DELIVERY

‣ Complete scheduled reactive tickets while on site, resolving issues before they escalate.

‣ Train and coach end users on the services and systems we deliver.

‣ Act as an on-site escalation point for our Service Desk L2 team across your client environments.

‣ Be the bridge between the day-to-day and the long-term standards you're driving.

What we're looking for

It's desirable that you bring:

‣ 2+ years in a technical support or service delivery role within an MSP.

‣ Working knowledge of Microsoft 365, Intune, networking and SME infrastructure.

‣ Familiarity with RMM/PSA tools (Kaseya, Autotask) and IT documentation platforms (e.g. IT Glue).

‣ Experience with technical auditing or client-facing infrastructure assessments.

‣ Exceptional communication skills, confident with technical and non-technical audiences alike.

‣ A proactive mindset, strong personal accountability, and genuine happiness rolling your sleeves up across alignment, projects and reactive work.

‣ Ability to travel to client sites across the UK (full UK driving licence required).

What you'll get

‣ Competitive salary of £30,000 – £35,000, depending on experience.

‣ Access to a company vehicle for client travel.

‣ Professional development support, including funded certifications.

‣ A clear pathway to progress into vCIO or specialist technical leadership roles.

‣ Your birthday off as an extra day's holiday.

‣ The chance to work with a passionate, specialist team making a real difference to vet practices nationwide.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Free parking
On-site parking

Licence/Certification:

Driving Licence (preferred)

Willingness to travel:

75% (preferred)

Work Location: In person

Quick apply

Refine Your Search

service desk manager jobs in nailsworth, gls

Technology Alignment Consultant (Field-based)

IT Service Desk Manager

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IT Services Manager

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IT Support Engineer

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Problem Manager

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Business Applications Engineer

Web Technology Specialist

Senior Project Engineer

Solutions Architect

SME - Desk Side Services, AMT Asset Management Software

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