Guest Experience Host / Concierge
The Reserve Chester Zoo —Chester
- £12.71 an hour
- Resort
- Employee assistance programme
- Employee discount
Quick apply
Mobile Support Host
Mitie —Manchester
- £14 an hour
- Overtime
- Microsoft Outlook
- Customer service
- Computer literacy

More jobs to discover

Find similar jobs that you might be interested in.

Mobile Support Host
Mitie —Manchester
This role requires a valid SIA licence (or willingness to obtain one). You might come from hospitality, retail, corporate reception, aviation, events or another…
£14 an hour
Meeting & Event Operations Manager
Village Hotels - Cheadle —Cheadle
Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually. Have your birthday off guaranteed.
Quick apply
12d

I want to receive the latest job alerts for guest experience host / concierge in nantwich, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest experience host / concierge jobs near nantwich, chs

Host Hostess jobs in Manchester

Travel Agent jobs in Crawley

Guest Service Agent jobs in Coventry

Guest Service Agent jobs in Wembley

Booking Agent jobs in London

Estate Agent jobs in Worcester

Customer Service jobs in Greenford

Guest Service Agent jobs in Southampton

Guest Service Agent jobs in London

Hosthostess jobs in Bournemouth

Hosthostess jobs in Oxford

Hosthostess jobs in Aberdeen

Hosthostess jobs in Norwich

Guest Experience Host / Concierge

The Reserve Chester Zoo -
Chester

Quick apply

Job details

Zero hours contract
£12.71 an hour

Benefits

Employee assistance programme
Employee discount
Flexible schedule

Qualifications

Driving Licence
Host/hostess experience

Full job description

Guest Experience Host / Concierge

The Reserve at Chester Zoo

£12.71 per hour

Location Description

The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

Job Description

Guest Experience Host / Concierge - Flexible Contracts Available

As a Guest Experience Host, you’ll be one of the first faces our guests meet – offering a personal, knowledgeable and thoughtful welcome. From taking care of guest luggage and valet parking to helping plan a bespoke stay, you’ll play a key part in making each guest’s experience at The Reserve, smooth, special, and memorable.

Responsibilities:

Greet guests with warmth and enthusiasm, creating a memorable first impression
Assist with guest arrivals, check-ins, and departures with efficiency and professionalism
Provide expert knowledge on the resort, Chester Zoo, and local area activities
Coordinate guest requests, special occasions, and bespoke experiences
Work closely with the front office, housekeeping, and F&B teams to ensure seamless service
Handle queries, feedback, and issues in a positive and solution-focused manner
Assist guests with luggage handling and transportation to their rooms
Provide valet parking service and ensure safe handling of guest vehicles

What We’re Looking For:

Passion for delivering outstanding guest service and unique experiences
Friendly and professional, with excellent interpersonal skills
Previous experience in a concierge, front office, or guest-facing hospitality role is desirable
Ability to multitask, remain calm under pressure, and work flexible hours
Full UK driving licence and confidence in driving a range of vehicles both manual and automatic for a minimum of 2 years, all drivers must be over the age of 21 to comply with insurance

Troo Benefits

Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
Zoo Membership: Membership for you, your partner and your children to visit the Zoo during your time off.
Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.

Quick apply

Refine Your Search

guest experience host / concierge jobs in nantwich, chs

Guest Experience Host / Concierge

Mobile Support Host

More jobs to discover

I want to receive the latest job alerts for guest experience host / concierge in nantwich, chs

Explore jobs in more locations

Guest Experience Host / Concierge

The Reserve at Chester Zoo

£12.71 per hour

Location Description

Job Description

Troo Benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected