Overview
Join our team at LegalBase, a trusted provider of Polish-English translation and legal support services. We assist clients with document translations, legal form filling, and various administrative services.
We are seeking a friendly, organised, and detail-oriented individual to manage our reception area and provide excellent customer service. This is an exciting opportunity for someone who enjoys working in a dynamic, client-focused environment.
LegalBase is an established company with over 15 years of experience, proudly supporting the local community through professional translation and document support services. We have assisted clients in over 100,000 individual cases, delivering accurate and reliable solutions across a range of needs. Our team specialises in translations between Polish, English, Bulgarian, Romanian, Portuguese, Russian, Ukrainian, Italian, and other languages, helping individuals and businesses navigate official processes with confidence and clarity.
Duties
- Greet clients in person and manage reception duties with professionalism
- Handle phone calls and respond to customer inquiries in both English and Polish
- Schedule and confirm appointments for translation and support services
- Accurately manage data entry and maintain client records
- Provide outstanding customer service and client support
- Assist with basic administrative duties and document management
- Maintain a clean, organised, and efficient reception area
- Support the translation team with office-related tasks as needed
Requirements
- Excellent attention to detail and strong organisational skills
- Good communication skills in both English and Polish
- Previous experience in a receptionist, customer service, or administrative role preferred but not required
- Professional, reliable, and proactive approach to work
- Ability to multitask and manage a busy front desk environment
- Fluency in the Polish Language
We Offer:
- A friendly and supportive team environment
- Opportunity to gain experience in the translation and professional services sector
- Training provided
How to Apply:
Apply via Indeed! Alternatively, please send your CV and a short cover letter to [email protected], or deliver it in person to our Wrexham office.
We look forward to hearing from you!
Language:
- English (preferred)
- Polish (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
