Customer service representative Work, Jobs in Narborough, Lec (with Salaries)

Customer Care Champion - Call Handler
Otis —Leicester
- Full-time
- Communication skills
3h
New Business Customer Representative
Hastings Direct —Leicester
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Life insurance
- Referral programme
13d
Customer Care Champion
Otis —Leicester
- Full-time
- Customer service
- Communication skills
5d
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
3h
Customer Services Assistant
Chelmsford Star Co-operative Society —Countesthorpe
- £12.75 an hour
2d
Customer Service Advisor (Tuesday - Saturday)
Get Laid Beds —Leicester
- From £23,500 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
- Employee discount
Quick apply
12d
Customer Service Advisor
Blauberg UK —Leicester
- From £24,784.50 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
Quick apply
6h
Customer Service Advisor – Student Accommodation
Student Roost —Leicester
- £13.95 an hour
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
2d
Customer Services Coordinator
PA Housing —Leicester
- £30,796 - £32,105 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Work from home
3d
Customer Care Champion - Weekend Lates
Otis —Leicester
- Weekend availability
- Customer service
- Communication skills
11d
Customer Services Assistant
Central Coop —Countesthorpe
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
2d
Customer Service Representative
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Customer Service Assistant
Hinckley and Rugby Building Society —Hinckley
- £24,782.04 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
Quick apply
12d
Customer Care Champion - Nights
Otis —Leicester
- Full-time
- Customer service
- Communication skills
Customer Services Assistant
ChelmsfordStarCoop —Countesthorpe
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
2d
Customer Service Assistant
Eurest —Nuneaton
- £12.94 an hour
- Full-time
4d
Customer Care Representative - English Speaker
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Night Owl - Customer Service Advisor 20:00 – 08:00 – Student Accommodation- Upperton Rd
Student Roost —Leicester
- £13.95 an hour
- Full-time
- Maintenance
Quick apply
5d
Customer Service Representative (CSR)
Innotech Digital & Display —Coalville
- £30,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Profit sharing
Quick apply
13d
Apprentice Regional Membership Retention Assistant
Unite the union —Leicester
- £34,203 - £36,595 a year
- Full-time
- Annual leave
5d

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customer service representative jobs near narborough, lec

Customer Care Champion - Call Handler

Otis -
Leicester

Apply Now

Job details

Full-time
3 hours ago

Qualifications

Communication skills

Full job description

Date Posted:

2026-05-18

Country:

United Kingdom

Location:

Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom

Job Description

Customer Care Champion - Call Handler

Role Overview:

Otis is growing, and we are recruiting a Customer Care Champion working within our Inbound Call team, based in Leicester. The hours of work will be 8am-4pm.

Acting as the primary interface between our internal and external customers, you will be the first point of contact for customers who are facing an issue with their equipment.

On a typical day, you will:

You are the first point of contact for customers who are facing an issue with their equipment. This can be because passengers are trapped in the elevator or their equipment has a fault that requires a technician visit. Occasionally, customers may call for another query and need to be routed to the right Otis team.

Your role in these situations is to:

Maximise the time you are available to receive customer calls throughout your working hours
Create work orders that capture the necessary information for the dispatchers to organise an appropriate technician visit
Quickly forward general queries to the right person
Handle your work efficiently as per the OtisLine KPI’s
Maintain a high standard of quality when interacting with our customers, both internal and external
Manage emails and complete the correct action required
On occasion, CCC-Call Handlers may be asked to support other CCC teams, such as the Emergency Alarm desk.

What You Will Need to be Successful:

Excellent language, listening and communication skills
Customer-centric mindset and empathy for people
Resilience in handling stressful situations with ease and professionalism
Comfortable managing large number of customer interactions under time-sensitive conditions
Affinity using multiple IT systems

What's in it for me?

You will receive a employment with the world market leader in a crisis-proof industry.
We will train you intensively in the areas of technology, processes & soft skills, and you can exchange ideas with experienced colleagues at any time.

With strong performance, you will have the opportunity to grow in this role to build a career at Otis.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

Apply Now

Refine Your Search

customer service representative jobs in narborough, lec

Customer Care Champion - Call Handler

New Business Customer Representative

Customer Care Champion

Customer Care Champion - Dispatcher

Customer Services Assistant

Customer Service Advisor (Tuesday - Saturday)

Customer Service Advisor

Customer Service Advisor – Student Accommodation

Customer Services Coordinator

Customer Care Champion - Weekend Lates

Customer Services Assistant