Technical support engineer Work, Jobs in Nazeing, Ess (with Salaries)

Technical Support Engineer for Cybersecurity Startup
RoboShadow —Brentwood
- £26,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Travel
- IT
Quick apply
2d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
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- Salesforce
- Microsoft Office
- Analysis skills
Technical Support Engineer
Appspace —London
- Remote
- Customer service
- Salesforce
- Windows
- Annual leave
- Flexible schedule
Quick apply
11d
Technical Support Engineer
GAP Group —London
- Full-time
- Microsoft Powerpoint
- Travel
- In-person
- Annual leave
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Technical Support Engineer - EMEA
LaunchDarkly —London
- Remote
- Java
Quick apply
1d
Support Engineer - London
RM Education Limited —London
- Hybrid work
- Maintenance
- IT
- School
- Annual leave
Junior Support Engineer (London, UK)
Avolution —London
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
5d
Technical Support Engineer
DoorDash USA —London
- Remote
- Salesforce
- Analysis skills
- Mentoring
Quick apply
5d
Technical Support Engineer
Gigs —London
- £70,000 - £100,000 a year
- Travel
- APIs
- Communication skills
Principal Technical Support Engineer
Leonardo UK Ltd —Luton
- £53,269 - £71,400 a year
- Full-time
- Hybrid work
- Continuous improvement
- Flexible schedule
- Referral programme
5d
Support Engineer - Lambeth - Multiple site
RM Education Limited —London
- Maintenance
- IT
- School
Customer Support Engineer
RM Education Limited —London
- Hybrid work
- Maintenance
- IT
- School
- Annual leave
Radar Systems In-Service Support Engineer
BAE Systems —Chelmsford
- Up to £58,900 a year
- Employee discount
5d
Support Engineer
Alianza, Inc. —London
- Full-time
- Customer service
- Mentoring
- Communication skills
Quick apply
Technical Customer Support Engineer
penlink —London
- Full-time
- Azure
- English
- SQL
Quick apply
5d
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
Deskside Support Engineer
7IM —London
- Azure
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Associate Support Engineer
SilverRail —London
- Hybrid work
- SQL
- APIs
- IT
- Employee discount
Quick apply
4d
Support Engineer
Palantir Technologies —London
- Full-time
- Travel
- Mentoring
- In-person
- Work from home

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Technical Support Engineer for Cybersecurity Startup

RoboShadow
Brentwood

Quick apply

Job details

Full-time
£26,500 - £32,000 a year
2 days ago

Qualifications

Cloud architecture
Software troubleshooting
Technical support
IT support
IT

Full job description

Global UK-Based Cyber Security Startup in Essex seeking a Technical Support Engineer – either at an apprentice or junior level.

Application Note: For anyone who has applied to this role previous, we are only really looking for someone who can write code and has their own tech projects they can demonstrate (a hobby is fine). This is initially an app support role, but people usually move on to development, testing, or engineering roles afterward. This is an in-office role, not a remote position, so please ensure you can travel to our Shenfield office in Essex before applying.

Are you passionate about technology? Ready to kickstart your career with a fast-growing, cutting-edge company in the cybersecurity industry? We are a dynamic, UK-based global cybersecurity startup located in Essex, and we’re on the lookout for an enthusiastic person to join our team. Whether you are looking for an apprenticeship to start your career in technology or are already seasoned, we aren’t looking for the right experience but the right person.

You will be working with an enterprise-grade start-up team, and you will have access to a wealth of learning resources (Think of it as your own Aladdin’s cave of training materials, tools, and mentors) to become a cybersecurity and app technical support guru. For this reason, this is an in-office role perfect for someone who is ready to dive headfirst into their tech career and willing to work hard and learn fast.

Our company is at an exciting crossroads: we’re on the verge of being cash-flow positive and have already turned down multiple acquisition offers. As a key member of our startup, you’ll have a chance to be part of something special, helping us scale to the next level.

This Role Is For You If You:

Love technology: for you it’s a passion that you want to build a career on.
Love helping users and get satisfaction from it.
Have background in coding and development (base skills) that you are keen to build upon.
Are a fast learner. You are resourceful and able to teach yourself new technology fast using Google / ChatGPT / YouTube (and love doing so!).
Are keen to expand your skillset in cloud architecture, development, AI tools, and DevOps.
Are excited by a startup opportunity where your contributions will be visible, impactful, and meaningful.
Are able to commute to an office in Shenfield (Essex/London border) every day (this is not a remote position).

Your Key Responsibilities

Initial responsibilities will include the following:

User Support: Provide technical support to users, helping them resolve functional issues and make the most of our platform.
Technical Troubleshooting: Assist with identifying and troubleshooting technical issues, and get involved from a development perspective to identify and remediate issues. Escalate to the development team when required.
User Demos: Demonstrate the platform, product features, or anything else needed by users to be able to use the product effectively.
Working with Customer Experience: Gather and act on feedback, escalating bugs and feature requests to the relevant team.
User Account Admin: Add licenses, update organisations, and perform other account administration tasks.

This is the perfect opportunity for someone looking to make a mark in the tech world. You’ll be a key player in our success story, and in return, we’ll give you the training, support, and opportunities to thrive in the world of cybersecurity.

Job Type: Full-time

Pay: £26,500.00-£32,000.00 per year

Work Location: In person

Quick apply

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technical support engineer jobs in nazeing, ess

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