Key support services team leader Work, Jobs in Nelson, Cay (with Salaries)

Key Support Services Team Leader
PHSGroup —Caerphilly
- £35,000 - £37,000 a year
- No weekends
- Sales
- Free parking
12d
Support Services Manager
Powys Teaching Health Board —Brecon
- £50,129 - £57,365 a year
- Full-time
- English
- Hotel
- Analysis skills
12d
Deputy Manager
Achieve together —Caerphilly
- £14.60 an hour
- Employee discount
Quick apply
Billing & Cash Administrator
DS Smith —Caerphilly
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Microsoft Office
- Employee assistance programme
- Employee discount
Group Training Manager
Kepak Group —Merthyr Tydfil
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Quick apply
4d
Country House Assistant Manager
HF Holidays —Brecon
- £32,086 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
6d
Team Leader
Iceland —Caerphilly
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
12d
Head of People Services
Welsh Ambulance Service University NHS Trust —Cwmbran
- £67,583 - £78,530 a year
- Full-time
- English
- Leadership
11d
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
2d
Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- Full-time
- Microsoft Office
Business Development Executive
Tes Global —Llantrisant
- Full-time
- Sales
- Communication skills
- School
Quick apply
Buyer
General Dynamics Land Systems UK —Pentrebach
- £31,200 - £39,000 a year
- Full-time
- Oracle
- Microsoft Office
- Analysis skills
Credit Risk Analyst
DS Smith —Caerphilly
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Bachelor's degree
- Employee assistance programme
- Employee discount
Rail Assurance Manager
Ground Control —Aberdare
- Full-time
- Remote
- Driving
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
Branch Manager
Travis Perkins —Caerphilly
- Weekend availability
- Sales
- Communication skills
- Employee discount
Planned Care Transformation Lead
Powys Teaching Health Board —Brecon
- £80,698 - £92,984 a year
- Full-time
- English
- Leadership
Young People's Supported Housing Manager
BRC Jobs —Bridgend
- £28,683 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Annual leave
Quick apply
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
3d
Manager
Aaura Care Group —Whitchurch
- £44,000 a year
- Full-time
- Continuous improvement
- Driving
- In-person
Quick apply
Head of Organisation Development
South Wales Fire and Rescue Service —Llantrisant
- £74,360 a year
- Full-time
- Organisational skills
3d

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key support services team leader jobs near nelson, cay

Key Support Services Team Leader

PHSGroup -
Caerphilly

Apply Now

Job details

Permanent
£35,000 - £37,000 a year
12 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Sales

Full job description

Team Leader – Key Support Services

Location: Caerphilly Salary: £35,000–£37,000 + bonus Hours: Full-time, Permanent (Weekdays only)

Are you a confident, energetic leader who thrives in a fast‑paced commercial environment? Do you enjoy bringing people together, driving performance, and delivering exceptional customer experiences? If so, this could be the perfect next step for you.

phs Group is looking for a Team Leader for Key Support Services to lead our Local Account Managers (LAMs) and Internal Account Executives (IAEs). This is a fantastic opportunity to shape how our field and office teams work together, ensuring customers receive the very best support.

About the Role

As Team Leader, you will coordinate field‑based LAM activity, support new business generation through the IAE team, and work closely with Heads of Sector to ensure a seamless, joined‑up approach across the Key Accounts function.

You’ll be the driving force behind resource planning, performance management, and continuous improvement — ensuring our teams are aligned, efficient, and delivering outstanding service.

Key Responsibilities

Coordinate LAM resource to support field surveys, ensuring efficient scheduling across key business hubs.
Work with Heads of Sector and Account Managers to plan and deliver field support where needed.
Align LAM and IAE activity to support new business opportunities.
Allocate new business cases to the IAE team daily.
Foster strong collaboration between field and office teams to deliver a consistent customer experience.
Review gap analysis data and drive sector teams to implement projects supported by IAEs/LAMs.
Lead weekly review meetings with Heads of Sector to track progress, support needs, and feedback.
Use data to identify trends, monitor performance, and create strategic plans to maximise new business.
Drive a high‑performance culture through regular KPI and sales plan management.
Continuously improve sales and support processes to enhance efficiency and customer satisfaction.

About You

We’re looking for someone who brings energy, confidence, and commercial focus to the team. You will be:

An experienced Sales Leader who leads by example and acts as a role model.
Outgoing, self‑motivated, and able to inspire a high‑performance culture.
Calm under pressure but assertive when needed, setting the tone for your team.
Skilled at building relationships with stakeholders at all levels.
Comfortable working in a fast‑paced, dynamic environment.
Open to change and committed to continuous improvement.

If you love motivating people, improving processes, and delivering results, you’ll thrive here.

What We Offer

Competitive salary: £35,000–£37,000 + bonus
Full-time, permanent, office-based role in Caerphilly
Pension & Life Assurance
23 days holiday + bank holidays
Holiday buy & sell scheme
Virtual GP for you and your family
ILM-accredited qualifications (internal & external)
Free onsite parking
Health Assured wellbeing support
Weekday working only, no evenings or weekends

Who We Are

phs Group provides essential workplace services that support the wellbeing of employees and customers. With over 3.6 million service visits each year, we deliver solutions including washroom services, clinical waste disposal, air care, floorcare, compliance testing, industrial workwear, and more.

We are committed to building a diverse and inclusive workforce where everyone can bring their true selves to work. If you require reasonable adjustments during the recruitment process, please let us know.

Apply Now

Refine Your Search

key support services team leader jobs in nelson, cay

Key Support Services Team Leader

Support Services Manager

Deputy Manager

Billing & Cash Administrator

Group Training Manager

Country House Assistant Manager

Team Leader

Head of People Services

Customer Service Team Leader

Customer Service Representative

Business Development Executive

Buyer

Credit Risk Analyst

Rail Assurance Manager

Branch Manager

Planned Care Transformation Lead

Young People's Supported Housing Manager

Customer Experience Team Leader

Manager

Head of Organisation Development

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