Department manager Work, Jobs in Nelson, Lan (with Salaries)

Customer Service Advisor
The Vella Group —Bradford
- £29,724.50 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Trading Manager (E&W)
Morrisons —Nelson
- Hospitality
- Team management
- Employee discount
Quick apply
1h
Office Administrator
Associated Wellbeing Ltd —Burnley
- £13.50 - £15.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
General Manager
Vertu Motors —Brierfield
- Full-time
- Leadership
Quick apply
6d
Coaching & Development Trainer - Smart Solutions
Motia —Burnley
- £34,300 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Administrator
Lancashire and South Cumbria NHS Foundation Trust —Burnley
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Communication skills
- School
9d
Network Administrator
Lancashire and South Cumbria NHS Foundation Trust —Burnley
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
9d
LIBRARY SUPERVISOR
Lancashire County Council —Clayton le Moors
- £28,142 - £32,061 a year
- Full-time
- English
- School
3d
Kirklees Council - Operations Manager
City of Bradford Metropolitan District Council —Bradford
- Call to connect
7d
Department Manager - Production
PPG —Batley
- Full-time
Quick apply
Assistant Director - Safer & Stronger Communities
GMCA —Manchester
- £73,896 - £82,840 a year
- Hybrid work
- IT
- In-person
Customer Services Manager
247 Home Furnishings —Huddersfield
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
Senior Product Manager
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Key Account Manager
Parkingeye Limited —Coppull
- £38,000 - £42,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Operations Manager
Bruntwood —Manchester
- £50,000 - £60,000 a year
- Full-time
- Travel
Assistant Restaurant General Manager
KFC —Colne
- £31,930 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
1d
Head of Customer Care
247 Home Furnishings —Huddersfield
- £65,000 - £75,000 a year
- Microsoft Excel
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Operations Implementation Manager
Well Pharmacy —Manchester
- £45,000 - £50,000 a year
- Analysis skills
- Presentation skills
- Travel
13d
Resource Manager
Oxalis Logistics UK —Huddersfield
- £42,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Production Operations Manager
Bryden Precision Engineering —Clitheroe
- £65,000 - £75,000 a year
- Full-time
- Engineering
- ERP systems
- Continuous improvement
- Free parking
- Life insurance
Quick apply
9d

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department manager jobs near nelson, lan

Customer Service Advisor

The Vella Group -
Bradford

Quick apply

Job details

Full-time
£29,724.50 a year

Benefits

Free parking
Company pension
Employee discount
Childcare
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Customer Services Advisor

Bradford

£29, 724.50 per annum plus benefits

42.5hours per week

About The Vella Group

The Vella Group is one of the UK’s leading accident repair specialists, known for delivering high-quality repairs and exceptional customer service. With multiple sites across the UK and strong partnerships with insurers and manufacturers, we pride ourselves on our professional standards, investment in our people, and commitment to continuous improvement.

About the Role

We are looking for a proactive and customer-focused Customer Services Advisor to join our team. This role is key to delivering outstanding customer service in line with company policies and procedures. You will be the first point of contact for customers, ensuring queries are handled promptly and professionally while coordinating vehicle collections, deliveries, and courtesy cars.

Key Responsibilities

Deliver excellent customer service by understanding customer needs and expectations
Maintain a professional presence at the reception desk, dealing with customer queries efficiently
Handle dissatisfied customers calmly and escalate complaints to the General Manager or Production Manager when required
Create and manage job documentation, customer records, and follow-up systems
Arrange vehicle collections and deliveries, including courtesy vehicles
Issue courtesy cars following correct procedures and ensure all paperwork is completed accurately
Explain courtesy car controls, fuel requirements, insurance cover, excesses, and any additional contributions
Maintain up-to-date knowledge of insurance company policies, including courtesy car provision and labour rates
Ensure vehicles are not released until payment confirmation is received
Liaise with drivers to ensure paperwork is completed and transport schedules are followed
Work closely with the workshop, production manager, and assistants to monitor vehicle progress and update customers on completion times or delays
Assist customers with booking vehicles in for repair when required
Ensure all customer portals are kept accurate and up to date
Carry out general administrative duties, including end-of-day cash handling
Adhere to all company policies, procedures, and SLA requirements

About you

Strong communication and customer service skills
Calm and professional when dealing with complaints or challenging situations
Highly organised with excellent attention to detail
Confident using computer systems and online portals
Able to work well as part of a team and liaise with multiple departments
Previous customer service or automotive/insurance experience is desirable but not essential

Benefits

33 days holiday
Internal and external training opportunities
Pension scheme and death in service insurance
Enhanced maternity and paternity pay
Perkbox – access to hundreds of exclusive discounts and rewards
Medicash – free healthcare scheme
Childcare vouchers or workplace nursery benefit
Free on-site parking

Job Type: Full-time

Quick apply

Refine Your Search

department manager jobs in nelson, lan

Customer Service Advisor

Trading Manager (E&W)

Office Administrator

General Manager

Coaching & Development Trainer - Smart Solutions

Administrator

Network Administrator

LIBRARY SUPERVISOR

Kirklees Council - Operations Manager

Department Manager - Production

Assistant Director - Safer & Stronger Communities

Customer Services Manager

Senior Product Manager

Key Account Manager

Operations Manager

Assistant Restaurant General Manager

Head of Customer Care

Operations Implementation Manager

Resource Manager

Production Operations Manager

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